Technological advancements in the era of globalization demand improvements in the quality of academic services and educational facilities in institutions. STMIK Kaputama is committed to creating a conducive academic environment by providing optimal facilities. This study aims to determine student satisfaction with campus facilities using the K-Means Clustering method. Data were obtained from recapitulated survey reports and questionnaires filled out by students in 2024. The K-Means Clustering method was chosen for its ability to group students based on their similar preferences for campus facilities. The results show that, in general, students are fairly satisfied, though their preferences for specific facilities vary. These findings can be used to make recommendations for the improvement and development of campus facilities, help STMIK Kaputama allocate resources more efficiently, and plan strategies to enhance the quality of facilities to meet student expectations.

In today's digital era, almost all parts of human life depend on the development of information and communication technology, which helps in increasing efficiency, effectiveness and cost savings in various activities. The role of information and communication technology is very vital in human life today. The National and Political Unity Agency (BAKESBANGPOL) is a government agency which has the main task of social and political development in the Central Lombok Regency area. BAKESBANGPOL has implemented a system or application called e-Kinerja. The implementation of the e-Kinerja application is said to be running quite well and is easy to use, however the e-Kinerja Application also often experiences problems such as frequent human errors and lack of socialization of the e-Kinerja Application which will have an impact on decreasing efficiency and decreasing trust in the system. Therefore, measurements of application quality need to be carried out. This research aims to measure the level of usability using the USE Questionnaire method in the e-Kinerja application. This research uses quantitative research with stages of observation and interviews, preparation of questionnaires, distribution of questionnaires. The results of this research are the results of calculating the usability measurement of e-Kinerja, which obtained a value of 81.45% which is in the range of 81-100, where the e-Kinerja application at BAKESBANGPOL Central Lombok Regency is very suitable for use by ASN.

In the digitalization era, mobile payment applications are highly sought after to facilitate financial activities. PLN has innovated by introducing PLN Mobile, which simplifies online electricity bill payments. Despite offering many conveniences, some users feel there are shortcomings and difficulties with this app, potentially affecting its continued usage. This thesis aims to evaluate the factors influencing users' decisions to continue using the application, utilizing a conceptual model that combines Human-Computer Interaction (HCI) and Trust based on research by Kaewkitipong et al. (2022). This model includes seven variables: skill, system quality, information quality, task-technology fit, HCI, trust, and continuance intention. Testing uses the SEM-PLS technique and is processed with SmartPLS 4 using a sample of 384 respondents. The results indicate that HCI and trust significantly influence continuance intention, while system quality, information quality, and task-technology fit significantly influence HCI. These findings provide insights for improving and enhancing the PLN Mobile service to encourage its sustainable use.

The development of smartphone technology is becoming faster and more diverse, so consumers are often faced with problems in choosing smartphones that fit their needs and budgets. Decision Support System (DPS) can help consumers make the right decisions. The purpose of this research is to design the best smartphone decision support system using the Simple Additive Weighting (SAW) method. The SAW method is used to calculate the weight of smartphone attributes such as Price, Internal Memory, Smartphone Processing Performance and Speed, Camera Quality, Battery Capacity so that it can provide a solution to consumers in choosing smartphones according to their wishes and needs.
 
 

In the progress of information technology and knowledge, data processing by computer played a significant role in the field of information. But many institutions government still has not implemented the optimal monitoring systems, particularly in the management of the official travel. This research focuses on the monitoring system official travel web based development planning board the kabupaten government ngawi. This difficulty while manual is the use of ms.Office word and excel in the management of official travel, led to the mistake and the.To deal with this problem, the researchers devised a system of the web based covering management accountability, that in the official travel. This study by using the method proposed method of development rad.The design participation of users who plays the role of crucial revision in software design the specifications.The result showed that these information systems capable of accelerating and loosening the process of making a official travel.The implementation of this system, expected the finance division directorate of trading businesses able to manage official travel more efficiently in accordance with the regulation.This study produced recommendations for similar institution to adopt similar solutions in the management of official travel. 

Information technology continues to evolve over time, and this development can be leveraged across various organizational sectors. CV. Warajaya Solve Techindo, an IT Solution company, relies heavily on the implementation of information technology to support its business processes. With numerous IT services sold and used by WaySolve, new risks or problems are bound to arise. Unfortunately, WaySolve currently lacks clear guidelines for problem management. The aim of this thesis is to create SOP related to problem management that CV. Warajaya Solve Techindo can use as a reference or standard for resolving IT issues. The SOP is developed using the ITIL V3 and COBIT 5 frameworks, as both provide activities relevant to the problem management process based on existing guidelines.This thesis involves several stages: Data Collection and Analysis, SOP Document Preparation, and SOP Document Adjustment. The outcome of this thesis includes two standard operating procedure documents for IT problem management, as well as two forms with six actors assigned roles in each activity.

This study aims to apply the C4.5 algorithm in classifying athlete performance based on the 2023 award recipient list. The C4.5 algorithm was chosen for its ability to construct decision trees that can identify patterns and characteristics distinguishing high-performing athletes. The data used in this study includes various attributes such as gender, age, sport, number of medals, and level of competition participation. The results show that the C4.5 algorithm can classify athletes with high accuracy. The resulting decision tree provides valuable insights into the key factors contributing to athlete performance. The implementation of this algorithm is expected to assist sports organizations in more effectively identifying and developing potential talents.
 
 

The lean approach is often used by manufacturing companies to increase productivity in the production area. In this case PT P, a manufacturing company that produces refrigerators, faces the same problem on the unloading process in the final assembly area. The unloading process is the operation to move the finished product from the production line and store it in the finished goods warehouse. Operators in the unloading area have tasks to unload finished products from conveyors which are connected directly from the assembly line and placing them on pallets. Due to the refrigerator is quite heavy a forklift has to use to move the full pallet to the finished goods warehouse which is located next to the unloading area. Once finished the forklift returns to the unloading area with the empty pallets and places them in the unloading area, to be refilled by the unloading operator. Based on the data taken, the cycle time in the unloading process was recorded to be varied and the highest was 33 seconds, exceeding the takt time that had been determined on the production line, which was 24 seconds. This means that there is waste that occurs in the unloading area. The long and unstable cycle time in the unloading process makes the production line disrupted because the conveyor often stops and causes productivity to drop. For this reason, it is necessary to analyze and improve the process with the Lean concept by reducing the existing waste, so that the cycle time becomes stable and smaller than the takt time.

Every year, Setia Janji District routinely holds village competitions. Village competition assessments are held to motivate village officials and the community to compete in building a good village. As for the village assessment, currently the calculations in the assessment are still done manually and are not yet open. Assessments also still use paper so processing takes quite a long time and is sometimes unbalanced. By utilizing technological advances, a decision support system is needed to make it easier to determine the best village in Setia Janji District. The aim of this research is to determine the best village in Setia Janji District using a comparison of the TOPSIS Method and the WASPAS Method.

Innovation in Hajj and Umrah management through the use of social media holds significant potential to enhance service efficiency and quality. Social media platforms like Facebook, Instagram, Twitter, and WhatsApp can be used to quickly and accurately provide education and information to pilgrims. Organizers can deliver guidelines, health tips, and real-time updates about conditions in the holy land, and respond to pilgrims' questions and complaints more efficiently. This research explores how social media can be integrated into Hajj and Umrah management to improve service quality and risk management, focusing on the role of social media in education, responsiveness, and risk management. The findings indicate that social media is effective in disseminating information and enhancing interaction between organizers and pilgrims, though challenges exist in technology access gaps and the risk of spreading inaccurate information.