From the standpoint of service marketing management, customer satisfaction plays a significant role in fostering loyalty and a favorable perception of organizations, including educational institutions. As the ones who get educational services, students play a crucial part in evaluating the caliber of school services. The purpose of this study is to examine how student satisfaction at SMKS YAMI Waled, Cirebon Regency, is impacted by the school's surroundings, amenities, and administrative services. Ninety respondents were given questionnaires as part of the study's associative quantitative methodology. Coefficient of determination (R2), t-test, F-test, and multiple linear regression were the data analysis methods employed. The findings demonstrated that, partially and concurrently, the elements of the school environment, facilities, and administrative services had a favorable and significant impact on student satisfaction. The three independent variables considerably contributed to the explanation of changes in student satisfaction, as demonstrated by the coefficient of determination (R2) value of 35.7%. According to these results, maintaining a positive school climate, offering sufficient facilities, and providing effective administrative support are all critical to raising student satisfaction. As a result, schools must put plans into place to raise the standard of instruction in a sustainable and integrated way..
 

Tourism plays a vital role in Indonesia's economic development, particularly through the advancement of marine ecotourism. Smiling Coral Indonesia (SCI) is a community-based organization focused on sustainable marine tourism and environmental conservation on Pramuka Island, Thousand Islands. This study aims to analyze the effectiveness of SCI's digital marketing strategies in enhancing tourist appeal and visit intention. Using a qualitative descriptive approach, data were collected through interviews, focus group discussions, direct observation, and content analysis of SCI’s Instagram account. The results show that SCI effectively utilizes visual content, interactive features, and strategic collaborations with influencers to increase digital engagement. Collaborative content and tourist experiences were found to generate the highest engagement levels, while conservation content strengthened brand consistency. Instagram serves as a primary source of information for potential visitors and influences their travel decisions. Furthermore, digital marketing has a positive impact on the local economy by increasing visitor numbers, promoting local products, and improving community welfare. The study concludes that integrating social media strategies with conservation values can significantly enhance the appeal and sustainability of marine ecotourism destinations.

The bribery case involving an auditor from the West Java regional office of the Audit Board of Indonesia (BPK), who accepted a bribe to manipulate financial reports in order to obtain an unqualified opinion (WTP) in 2022, has raised concerns about the audit quality of both the audit institution and the government. This study aims to analyze the influence of independence, competence, and work experience on audit quality, with auditor ethics as a moderating variable. The study used a questionnaire as the primary data collection method and SPSS software to conduct quantitative research methods, primarily multiple linear regression and moderation regression tests. The purposive sampling technique used resulted in 65 respondents who met the criteria. The research findings indicate that independence and competence have no effect on audit quality, while work experience has a significant effect on audit quality. It is also concluded that auditor ethics does not moderate the relationship between independence and audit quality, competence and audit quality, nor the relationship between auditor experience and audit quality.

The entrepreneurship adaptation program by BAZNAS Kota Jambi has shown its ability to adjust to field conditions, including through directives issued by the Mayor of Jambi. This study uses a descriptive qualitative method aiming to explore: the implementation of the adapted entrepreneurship program for MSMEs in alleviating poverty, the supporting factors, and how the program contributes to poverty reduction efforts. The findings indicate that BAZNAS Kota Jambi has distributed productive zakat funds through the "Jambi Kota Mandiri" program to mustahik in the form of business capital or sales goods. However, only 20% of total zakat funds are currently allocated for productive purposes, while 80% remain allocated to consumptive assistance. This is contrary to the recommendation from BAZNAS Central, which suggests that 70% of zakat funds should be used productively to support poverty alleviation. Supporting factors for successful entrepreneurship among mustahik include strong human resources, entrepreneurial soft skills, motivation, regulatory support from BAZNAS, and social capital. However, the absence of consistent monitoring and evaluation prevents assessing whether the program can sustainably transform mustahik into muzakki. Without proper follow-up, the program risks reverting to one-time consumptive assistance. Therefore, strategic improvements and oversight mechanisms are necessary to enhance the program’s effectiveness and sustainability.

This study aims to explore the impact of the application of artificial intelligence (AI) technology on the efficiency and productivity of employees at Dr. Soegiri Lamongan Hospital. With the development of AI technology in the healthcare sector, this research is important to understand how this technology affects the quality of work of employees as well as operational productivity in hospitals. The method used was a descriptive qualitative approach with data collection through semi-structured interviews with 10 informants consisting of medical, administrative, and managerial employees. Data analysis was carried out using thematic analysis techniques to identify key patterns and themes in the interview data. The results of the study show that the application of AI at Dr. Soegiri Lamongan Hospital increases employee productivity by speeding up administrative and medical processes, as well as allowing employees to focus more on more complex tasks. Although some employees expressed concerns about job replacement, most felt more supported and efficient with the help of this technology. These findings contribute to the literature on AI adoption in the healthcare sector, by showing that AI can improve work efficiency without compromising employee psychological well-being. The conclusion of the study is that AI has great potential to improve productivity and efficiency in hospitals, with a positive impact on employee well-being. The study suggests that hospitals provide more intensive training and managerial support in implementing this technology, and proposes further research to explore more in-depth psychological factors related to the application of AI in the healthcare sector.

This study aims to examine the influence of Organizational Culture and Work Environment on the Job Performance of Grab driver-partners, with Job Satisfaction as a mediating variable. A quantitative approach with a causal- explanatory research design was employed, and data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS 4.0 software. A total of 100 respondents were selected using simple random sampling. The findings indicate that Organizational Culture has no significant effect on Job Satisfaction but has a negative and significant effect on Job Performance. In contrast, Work Environment has a positive and significant impact on both Job Satisfaction and Job Performance. Furthermore, Job Performance significantly influences Job Satisfaction and serves as a mediating variable in the relationship between both Organizational Culture and Work Environment on Job Satisfaction. These results offer important implications for human resource management in the digital transportation sector, particularly in enhancing the performance and satisfaction of Grab drivers.

The purpose of this study was to determine the effect of perceived usability, perceived ease of use, and trust on Qris user satisfaction for MSMEs in Bekasi Regency. The population in this study were MSMEs in Bekasi Regency. Data collection used a questionnaire, using a Likert scale. This study took 100 respondents. The data analysis used was the validity and reliability test of the instrument, the classical assumption test, the multiple linear regression analysis test, the hypothesis test, and the coefficient of determination test. The data processing tool used Smart Pls version 4 for Windows. The results of this study indicate that perceived ease of use has an effect on user satisfaction. Perceived usefulness has no effect on user satisfaction. Trust has an effect on user satisfaction. And together perceived usefulness, perceived ease of use, and trust have an effect on user satisfaction

This study aims to examine the influence of professional commitment on auditor independence, as well as investigate the role of auditor emotional intelligence and internal supervision in Public Accounting Firms as moderation variables. The research sample consists of 107 public auditors in Indonesia who will be active in 2024, with a simple random sampling technique. Data was collected through a questionnaire survey method. The results of the analysis show that professional commitment has a positive effect on the independence of auditors. In addition, auditors' emotional intelligence strengthens the relationship, as well as effective internal oversight of the KAP has been shown to strengthen the influence of professional commitment on auditor independence. These findings affirm the importance of strengthening the emotional capacity of individual auditors as well as the development of internal oversight systems within organizations as part of efforts to maintain auditors' independence and professionalism in audit practice.

This study aims to analyze the differences in online shopping satisfaction among Generation Z in Majene regency by comparing two e-commerce platforms, Shopee and Tokopedia, based on three aspects: price, service quality, and delivery service. Data were collected through questionnaires distributed to respondents. The sampling technique employed was purposive sampling, and the sample size was determined using Roscoe’s rule of thumb, resulting in a total of 60 respondents. The collected data were analyzed using descriptive analysis and a paired sample t-test. The results indicate significant differences in satisfaction levels in terms of service quality and price, while no significant difference was found in the delivery service aspect between the two platforms Shopee and Tokopedia.

This study aims to analyze the influence of brand trust, facilities, and service quality on consumer satisfaction. The object of this study is Moeria Cafe Kudus, located at Jl. Pemuda No.64, Magersari, Panjunan, Kec. Kota Kudus, Kabupaten Kudus, Jawa Tengah 59312. This study adopts a quantitative approach with a causal design aimed at identifying the cause-and-effect relationship between variables. The population in this study is Moeria Cafe Milk consumers. The sampling technique used is purposive sampling using the Lemeshow formula to determine the number of research samples. This study has 100 samples or respondents. This study used validity and reliability tests to ensure the validity of the data. This study used statistical analysis and multiple linear regression techniques using IBM SPSS Statistics 25.0. The results of this study indicate that there is a positive and significant influence, both partial and simultaneous, between brand trust, facilities, and service quality on the satisfaction of Moeria Cafe Milk consumers in Kudus.