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slrj - Systematic Literature Review Journal - Vol. 1 Issue. 2 (2024)

Evaluating Hospital Information Systems: A Systematic Review of Effectiveness, Implementation, and Impact on Health Services Administration

Surya Utama, Balqis Nurmauli Damanik,



Abstract

Hospital Information Systems (HIS), or Sistem Informasi Rumah Sakit (SIRS), play a critical role in enhancing administrative efficiency, decision support, and healthcare service quality. However, their implementation and effectiveness vary significantly across healthcare settings, particularly in low- and middle-income countries (LMICs). This study aims to systematically evaluate the existing literature on HIS effectiveness, implementation barriers, and administrative impact. Using a PRISMA-based Systematic Literature Review (SLR) approach, we examined 14 high-quality studies from multiple scholarly databases including PubMed, Scopus, ScienceDirect, and Garuda. The review applied a hybrid thematic synthesis grounded in HOT-FIT and DeLone & McLean models, combined with a normalized quality scoring system. The findings reveal that HIS implementations positively influence administrative workflow, billing accuracy, and patient throughput, though outcomes are context-dependent. Key challenges include lack of interoperability, resistance to change, and insufficient training. Notably, regulatory mandates and national digital health policies were found to significantly enhance HIS adoption and sustainability. This review contributes a multidimensional synthesis of HIS performance, highlighting the importance of human, organizational, and policy alignment. It offers an evidence-backed framework for HIS evaluation that bridges theory and practice. We conclude that integrated, context-sensitive HIS models are essential for advancing hospital management and public health systems, and recommend further empirical studies on long-term impact and cross-sector integration.







DOI :


Sitasi :

0

PISSN :

3089-5162

EISSN :

3089-428X

Date.Create Crossref:

07-May-2025

Date.Issue :

30-Apr-2024

Date.Publish :

30-Apr-2024

Date.PublishOnline :

30-Apr-2024



PDF File :

Resource :

Open

License :

https://creativecommons.org/licenses/by-sa/4.0