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EBISMEN - Jurnal Ekonomi, Bisnis dan Manajemen - Vol. 2 Issue. 3 (2023)

Pengaruh Brand Image, Kualitas Produk Dan After Sales Service Terhadap Keputusan Pembelian

Hendy Novendra Pratama, Muchlis Mas’ud, Mulyono Mulyono,



Abstract

This study aims to determine the effect of brand image, product quality and after-sales service on purchasing decisions at U Winfly Malang electric bike. This study used a quantitative approach, totaling 60 consumers on U Winfly Malang electric bike  who were selected by total sampling and saturated sample techniques as research subjects. The statistical analysis used in this study is with the help of the SmartPLS version 3.9 computer program. The results showed that brand image had a significant positive effect on purchasing decisions, product quality had a significant positive effect on purchasing decisions, After sales service had no significant positive effect on purchasing decisions at U Winfly electric bicycles Malang
 







DOI :


Sitasi :

0

PISSN :

2962-763X

EISSN :

2962-7621

Date.Create Crossref:

20-Aug-2024

Date.Issue :

25-Aug-2023

Date.Publish :

25-Aug-2023

Date.PublishOnline :

25-Aug-2023



PDF File :

Resource :

Open

License :