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MANAJEMEN - MANAJEMEN - Vol. 5 Issue. 1 (2025)

Pengaruh Persepsi Manfaat dan Persepsi Risiko terhadap Kelanjutan Penggunaan E-wallet Gopay dengan Kepercayaan sebagai Variabel Mediasi

Sarah Setyaningrum, Dwi Eko Waluyo,



Abstract

The purpose of this study is to analyze the effect of perceived benefits and perceived risks on the continued use of the Gopay e-wallet, with trust as a mediating variable. Data were collected through questionnaires using purposive sampling method, with 213 respondents as samples. The SEM-PLS method was applied in data analysis using SmartPLS software version 4.1.0.9. The results of this study are (1) perceived benefits have a positive and significant effect on the continued use of the Gopay e-wallet, (2) perceived risk does not have a significant effect on the continued use of the Gopay e-wallet, (3) trust has a positive and significant effect on the continued use of the Gopay e-wallet, (4) perceived benefits have a significant positive effect on the continued use of the Gopay e-wallet through trust, (5) perceived risk also has a significant positive effect on the continued use of the Gopay e-wallet through trust.







Publisher :

Universitas Sains dan Teknologi Komputer

DOI :


Sitasi :

0

PISSN :

2808-876X

EISSN :

2798-1312

Date.Create Crossref:

31-May-2025

Date.Issue :

19-May-2025

Date.Publish :

19-May-2025

Date.PublishOnline :

19-May-2025



PDF File :

Resource :

Open

License :