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The Effect of Service Quality on Passenger Satisfaction at Tingkir Bus Terminal, Salatiga City
Aderia Rimitha Djami
; Roesjanto Roesjanto
; Wasi Sumarsono
Shipping and Transport Management Journal
Vol 1
, No 2
(2025)
This study aims to analyze the effect of service quality on passenger satisfaction at Tingkir Bus Terminal, Salatiga City. Service quality is an essential factor in achieving customer satisfaction, especially in public transportation services that cater to the needs of the community. The study underscores the importance of efficient and reliable services in improving the overall passenger experience. This research uses a quantitative approach, employing a survey method with 100 respondents who a...
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Pengaruh Perilaku Helm, Kondisi Kendaraan, dan Disiplin Lalu Lintas terhadap Keselamatan Berkendara
Humaniko Silangit
; Adenanthera L Dewa
; Wasi Sumarsono
Logistics and Supply Chain Insights
Vol 1
, No 2
(2025)
The main objective of this research is to analyze the simultaneous and partial influence of helmet use behavior, vehicle condition, and traffic discipline on driving safety levels on the Pandanaran Road Section, Boyolali Regency. High motorcycle usage in Indonesia contributes significantly to high accident rates, where human, vehicle, and regulatory factors are crucial elements that need in-depth assessment. The study employs a quantitative approach with a survey method, involving 100 motorcycle...
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Analisis Faktor Tata Kelola dan Layanan Publik terhadap Efektivitas Retribusi Parkir Kota Blitar
Unga Prey Astanto
; Dhanan Abimanto
; Wasi Sumarsono
Logistics and Supply Chain Insights
Vol 1
, No 2
(2025)
This study analyzes the influence of Service Quality, Facilities, Supervision, and Effectiveness on Parking Levies (Retribusi Parkir) in Blitar City. Motivated by the Blitar City Transportation Agency's failure to meet its 2022 Local Own-Source Revenue (PAD) target from parking levies, this quantitative study employs Multiple Linear Regression (MLR) on a sample of 100 parking service users. Classical assumption tests confirm the regression model is normally distributed and free from multicolline...
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Analisis Kemudahan, Kepercayaan, dan Publikasi Pengaruh Minat Tiket.Com
Muhamad Difa Rizky Pradana
; Retno Mulatsih
; Wasi Sumarsono
Logistics and Supply Chain Insights
Vol 1
, No 2
(2025)
This study analyzes the partial and simultaneous influence of four factors—Publication (X_1), Access Convenience (X_2), Perceived Ease of Use (X_3), and Trust (X_4)—on the dependent variable, Intention to Use/Purchase (Y) Tiket.com for airline ticket purchases in Semarang City.1 Using an associative quantitative method, data were collected from 100 Tiket.com users (N=100) and analyzed via Multiple Linear Regression (SPSS 25.0).1 The analysis confirmed that all four independent variables positive...
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Menumbuhkembangkan Potensi KewirausahaanWarga RW XV Tambak Lorok, Tanjung Mas, Semarang
Retno Mulatsih
; J. Sunyoto
; Adenanthera L. Dewa
; Agus Aji Samekto
; Sulistyowati Sulistyowati
; Dhanan Abimanto
; Wasi Sumarsono
; Andar Sri Sumantri
; Dedy Rusmiyanto
; Kusdibyo Kusdibyo
Perigel: Jurnal Penyuluhan Masyarakat Indonesia
Vol 1
, No 3
(2022)
Tujuan dari pengabdian masyarakat ini adalah untuk menambah pemahaman dan memberikan motivasi tentang kewirausahaan bagi warga RW XV Tambak Lorok, Tanjung Emas, Semarang Utara. Kegiatan ini diikuti oleh Sebagian warga Tambak Lorok yang berprofesi sebagai nelayan sebanyak 42 orang, dan 10 orang pelaku UKM (Usaha Kecil Menengah).
Permasalahan yang dihadapi para nelayan di wilayah ini adalah bagaimana meningkatkan nilai tambah dari hasil tangkapannya, sehingga taraf hidup nelayan menjad...
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