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Pengaruh Gaya Kepemimpinan dan Komitmen Organisasi terhadap Kinerja Karyawan Non Medis RS. Cut Nyak Dhien Langsa
Teguh Suharto
; Yuniati Yuniati
; Ria Kesumawati
Jurnal Riset Rumpun Ilmu Kedokteran
Vol 4
, No 2
(2025)
Performance is the result of the work of individuals in carrying out the responsibilities given, which is greatly influenced by the factors of ability, experience, seriousness, and punctuality. Data from Cut Nyak Dhien Hospital shows a decrease in the performance of non-medical employees recorded by the personnel department every year. In 2019, the average employee performance was 87.8; However, the figure decreased to 86.2 in 2020, 85.5 in 2021, 84.0 in 2022, and 83.9 in 2023. This decline is s...
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Penerapan Manajemen Mutu Pelayanan Rumah Sakit Oleh Tenaga Kesehatan di RS. Mitra Medika Premiere Medan
Arifah Devi Fitriani
; Deli Theo
; Meriahta Sitepu
; Teguh Suharto
; Mhd. Aulia Rahman4
; Sari Safitri5
Jurnal Pengabdian dan Keberlanjutan Masyarakat
Vol 2
, No 1
(2024)
Hospital service quality management is a crucial aspect of the healthcare service system, aimed at ensuring that every patient receives safe, effective, and high-quality care. In the era of global competition and rising patient expectations, hospitals are required not only to provide adequate healthcare services but also to continuously and sustainably improve the quality of their services. Good quality management assists hospitals in identifying, measuring, and improving areas that require enha...
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