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Menampilkan 1–2 dari 2 artikel
Strategy of the Human Resources Department in Recruiting Quality Employees at Quest Prime Pemuda Hotel in Semarang.
Tiga Anugerah Ramadhani
; Syaiful Ade Septemuryantoro
The International Conference on Education, Social Sciences and Technology
Vol 2
, No 2
(2023)
The Human Resources Department has the responsibility to oversee and manage human resources and everything related to the strategy of recruiting quality employees and the period of time when the Human Resources Department is looking for new candidate replacements. The importance of the ability to recruit quality employees for the Human Resources Department is one of the factors in improving professional human resources, and recruitment problems can be resolved well, thus reducing existing issues...
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The Efforts of A Linen Attendant in Handling Guest Complaints at Chanti Hotel, Semarang
Liemarindu Maharani
; Syaiful Ade Septemuryantoro
The International Conference on Education, Social Sciences and Technology
Vol 2
, No 2
(2023)
This study aims to identify and explain the efforts that can be made by linen attendants in handling guest complaints in accordance with the standard operational procedures at the Chanti Semarang Hotel. The data collection methods used in this study are observation, interviews, and documentation so that the data obtained about handling guest complaints will be accurate. The research findings are problems found related to linen that has spots or stains, linen that is damaged or torn, linen that i...
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