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Pengukuran Tingkat Kesiapan Pasien RSUD Abdul Manap Terhadap Mobile JKN Menggunakan Metode HOT-Fit
Prosiding Seminar Nasional Ilmu Teknik
Vol 2
, No 2
(2026)
The digital transformation of health services through the Mobile JKN application was introduced by BPJS Kesehatan to provide easier access for the public in obtaining information, managing membership administration, and receiving health services more quickly and efficiently. This study aims to measure the readiness level of patients at Abdul Manap Regional Hospital, Jambi City, in adopting the Mobile JKN application using the HOT-Fit method, which covers three main components: Human, Organizatio...
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Perbandingan Akurasi BERT dan RNN pada Analisis Sentimen Komentar Hotel
Prosiding Seminar Nasional Ilmu Teknik
Vol 2
, No 2
(2025)
The increasing volume of online hotel reviews provides valuable insights into customer perceptions but poses challenges for manual analysis due to its unstructured nature. This study aims to compare the performance of Recurrent Neural Network (RNN) and Bidirectional Encoder Representations from Transformers (BERT) in hotel review sentiment analysis. A total of 20,491 TripAdvisor hotel reviews were classified into three sentiment categories: negative, neutral, and positive. The research methodolo...
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Pengukuran Kepuasan Pengguna Website PTSP Kemenag Provinsi Jambi menggunakan Metode EUCS dan DeLone & McLean
Khairul Fuadi
; Setiawan Assegaf
; Fachruddin Fachruddin
Prosiding Seminar Nasional Ilmu Teknik
Vol 2
, No 2
(2025)
The implementation of the One-Stop Integrated Service (PTSP) Website at the Ministry of Religious Affairs of Jambi City is part of the digital transformation of public services. This study aims to measure user satisfaction with the PTSP Website using the End User Computing Satisfaction (EUCS) method and the DeLone & McLean model. This research employed a quantitative approach using a survey method involving 100 respondents who are users of the PTSP Website. The EUCS variables consist of cont...
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Analisis Kelayakan Pemberian Kredit dengan Algoritma Naïve Bayes untuk Antisipasi Risiko Kredit Bermasalah Pada BPR Ukabima Lestari Cabang Jambi
Prosiding Seminar Nasional Ilmu Teknik
Vol 2
, No 2
(2025)
This study analyzes creditworthiness assessment and predicts non-performing loan (NPL) risk using the Naïve Bayes algorithm at BPR Ukabima Lestari, Jambi Branch. A quantitative data mining approach with probabilistic classification is applied. The dataset includes borrower attributes such as age, occupation, income, loan amount, tenor, collateral, and repayment history. Research stages comprise data preprocessing, model development, and performance evaluation using accuracy, precision, recall, a...
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Analisis Kepuasan Pengguna Aplikasi WPS Office Menggunakan Metode End User Computing Satisfaction (EUCS)
Prosiding Seminar Nasional Ilmu Teknik
Vol 2
, No 2
(2025)
WPS Office stands for Writer, Presentation, and Spreadsheets—a software suite offering diverse office functions, including document processing, spreadsheet creation, and presentation tools. This study analyzes user satisfaction levels and the influence of the variables Content, Accuracy, Format, Ease of Use, and Timeliness on WPS Office application users in Jambi City, using the End User Computing Satisfaction method. Data were gathered through an online questionnaire distributed to students in...
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