Klaim Artikel Anda
Verifikasi kepemilikan artikel akademik
Apakah artikel-artikel ini milik Anda?
Daftarkan diri Anda sebagai author untuk mengklaim artikel dan dapatkan profil akademik terverifikasi dengan fitur lengkap.
Badge Verifikasi
Profil terverifikasi resmi
Statistik Lengkap
H-index, sitasi, dan metrik
Visibilitas Tinggi
Tampil di direktori author
Kelola Publikasi
Dashboard artikel terpadu
Langkah-langkah Klaim Artikel:
- 1. Daftar akun author dengan email akademik Anda
- 2. Verifikasi email dan lengkapi profil
- 3. Login dan buka menu "Klaim Artikel"
- 4. Cari dan klaim artikel Anda
- 5. Tunggu verifikasi dari admin (1-3 hari kerja)
Menampilkan 1–4 dari 4 artikel
Analysis of Public Service Quality at The Bumi Ayu Lurah Office
Fitra Hadi Khaz
; Ernita Puspa Dewi
; Rudi Hartasetiadi
; Rahmihayati Rahmihayati
International Journal of Humanities and Social Sciences Reviews
Vol 1
, No 4
(2024)
Public service is a key aspect of government performance that directly affects community satisfaction. This study examines the quality of public service at the Bumi Ayu Subdistrict Office in Dumai Selatan, Dumai City, using five dimensions: reliability, responsiveness, empathy, tangibles, and assurance. Data were collected through observation, interviews with two informants (one official and one service user), and document review. The findings indicate that public services are generally effectiv...
Sumber Asli
Google Scholar
DOI
Analysis of Public Services in Creating Taxpayer Identifica-tion Number (NPWP) at The Dumai City Primary Tax Ser-vice Office (KPP)
Dede Mirza
; Rudi Hartasetiadi
; Ernita Puspa Dewi
; Ajeng Putri Wiharni
International Journal of Humanities and Social Sciences Reviews
Vol 1
, No 4
(2024)
Public service delivery in taxation is a vital function of government in fulfilling citizens' administrative rights, particularly through the issuance of the Taxpayer Identification Number (NPWP). The quality of this service directly influences taxpayer satisfaction, understanding, and trust in tax institutions. This study aims to analyze the quality of public service in NPWP issuance at the Primary Tax Office (KPP Pratama) of Dumai City and to identify supporting and inhibiting factors affectin...
Sumber Asli
Google Scholar
DOI
Analysis of Administrative Services at Bumi Ayu Community Health Center UPT, Dumai City
Dewi Jannah
; Dila Erlianti
; Rudi Hartasetiadi
; Reza Syahputra Alfandi
International Journal of Humanities and Social Sciences Reviews
Vol 1
, No 1
(2024)
This study aims to analyze the quality of administrative services at UPT Puskesmas Bumi Ayu, Dumai City, as part of primary public health service delivery. Service quality is an important indicator of institutional performance and community satisfaction. This research uses a qualitative approach with data collected through interviews, observation, and documentation. Informants consisted of the head of the health center and a service user selected purposively based on direct involvement in admini...
Sumber Asli
Google Scholar
DOI
The Role of the Cooperative and Tourism Service (Diskopar) in Tourism Development in Dumai City
Rudi Hartasetiadi
; Lilis Wahyuni
; Ernita Puspa Dewi
; Dewi Jannah
; Mesi Yendara
International Journal of Social Welfare and Family Law
Vol 1
, No 1
(2024)
This study aims to analyze the role of the Department of Youth, Sports and Tourism (Diskopar) Dumai City in tourism development and to identify supporting and inhibiting factors affecting its implementation. The research uses a qualitative descriptive approach with data collected through interviews, observation, and documentation. Informants consisted of a tourism data and information officer at Diskopar Kota Dumai and a community tourism actor. The data were analyzed using an interactive model...
Sumber Asli
Google Scholar
DOI