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Pengaruh Reward dan Punishment terhadap Kinerja Karyawan PT. Cakra Sanjaya AC
Sartika Novita Sari
; Natal Indra
; Mega Harti
Jurnal Pemimpin Bisnis Inovatif
Vol 2
, No 4
(2025)
This study was conducted to determine the effect of reward and punishment on employee performance at PT Cakra Sanjaya AC. In this company, employee performance determines the smooth running of daily operations, including inventory management, customer service, and product delivery. Therefore, the reward and punishment system is used as an effort to increase employee motivation, discipline, and productivity.Despite the implementation of the reward and punishment system, there was a significant di...
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Pengaruh Pelayanan Pelanggan dan Inovasi Produk terhadap Kepuasan Pelanggan di Resto Mie Gacoan Jatiasih
Dwi Mahdi Mahesa
; Natal Indra
Jurnal Riset dan Publikasi Ilmu Ekonomi
Vol 3
, No 4
(2025)
This study aims to analyze the influence of customer service and product innovation on customer satisfaction at Resto Mie Gacoan. Using a quantitative method with an associative approach, data were collected through questionnaires distributed to 40 active customers. Analysis techniques included validity and reliability tests, multiple linear regression, t-tests, F-tests, and the coefficient of determination (R²) using SPSS. The results show that product innovation has a relatively more significa...
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Pengaruh Media Sosial terhadap Perilaku Konsumen dalam Pembelian Online di Kalangan Generasi Z pada Platform E-Commerce Shopee
Nur Pratama Julianto
; Natal Indra
Jurnal Riset dan Publikasi Ilmu Ekonomi
Vol 3
, No 4
(2025)
This study aims to analyze the influence of social media on consumer behavior in online purchases among Generation Z, focusing on the Shopee e-commerce platform. Generation Z, which is the age group born between 1997 and 2012, is known to be an active social media user, which influences their purchasing decisions. Through a survey conducted on Shopee users from Generation Z, this study identified factors that influence consumer behavior, including the influence of advertising, product reviews, a...
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Pengaruh Kualitas Pelayanan Dan Fasilitas Terhadap Kepuasan Pasien Klinik Kasih Bunda Medika Leuwinanggung
Widia Sari, Annisa
; Elmira Siska
; Natal Indra
Jurnal Manajemen Riset Inovasi
Vol 1
, No 3
(2023)
This study aims to analyze the effect of service quality and facilities on patient satisfaction at Kasih Bunda Medika Clinic. The research approach used in this study is quantitative statistics by collecting primary data through questionnaires. The sample of this study were 50 patients who were treated at the Kasih Bunda Medika Clinic using an accidental sampling technique. Data analysis used descriptive statistical techniques. SPSS Statistics 25 software was used to test data statistics, multip...
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