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Pengaruh Pengembangan Kompetensi Teknis, Customer Relationship Management, dan Kualitas Sistem Prosedural terhadap Keunggulan Bersaing pada Perusahaan PT Spectrum Lintas Service Batam
Safa Hisham Kabbani
; Mefri Yudi Wisra
; Suyono Suyono
Jurnal Manajemen Riset Inovasi
Vol 4
, No 2
(2026)
Analysis of the business situation experienced by PT Spectrum Lintas Service indicates that the achievement of success in obtaining large-scale project contracts is greatly influenced by the technical image and confidence given by clients. This study aims to investigate the impact of Improving Technical Qualifications, Customer Relationship Management, and Procedural Governance Quality on the Achievement of Competitive Advantage at PT Spectrum Lintas Service. The study population consisted of a...
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Pengaruh Workforce Agility, Job Satisfaction, dan Work Engagement terhadap Adaptive Perfomance Karyawan PT. MMT Buana Logistik
Muhammad Farhan
; Hendri Herman
; Mefri Yudi Wisra
Jurnal Manajemen Riset Inovasi
Vol 4
, No 2
(2026)
This study aims to analyze the influence of workforce agility, job satisfaction, and job engagement on employee adaptive performance at PT. MMT Buana Logistik. The dynamic logistics industry requires employees who have high adaptability to technological changes and operational demands. This type of research is quantitative causality with an explanatory approach. The population in this study were all employees of PT. MMT Buana Logistik, totaling 49 people, with the sampling technique used saturat...
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