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Efforts Of Front Office Department To Increase Guest Satisfaction At Padma Hotel Semarang
Fadia Lutfiana Dahlan
; Dedi Joko Purnomo
The International Conference on Education, Social Sciences and Technology
Vol 2
, No 2
(2023)
Fadia Lutfiana Dahlan C13.2019.00275 Efforts Of Front Office Department To Increase Guest Satisfaction At Padma Hotel Semarang. Hospitality Management Applied Undergreduate Study Program, Faculty of Cultural Sciences, Dian Nuswantoro University.
This final project aims to explain the efforts that have been made by the Front Office Department to increase guest satisfaction. There are two obstacles faced by the Front Office Department staff, namely when guests are waiting for long rooms and the pr...
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Obstacles And Strategies For Purchasing In Procurement Of Quality Goods At Awann Sewu Boutique Hotel & Suite Semarang
Rizky Fitriana Ayuningtyas
; Dedi Joko Purnomo
The International Conference on Education, Social Sciences and Technology
Vol 2
, No 2
(2023)
Rizky Fitriana Ayuningtyas. C13.2019.00251, 2023. Obstacles and Strategies for Purchasing in Procurement of Quality Goods at Awann Sewu Boutique Hotel & Suite Semarang. Hospitality Management Applied Undergraduate Study Program, Faculty of Cultural Sciences, Dian Nuswantoro University.The Purchasing Section is part of the accounting department which is fully responsible for procuring goods as requested by the department, so that hotel operations run smoothly. This final project aims to descr...
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The Role Of The Chef De Partie In Support Operations In The Pastry Section Of Hotel Novotel Semarang
Prita Filadelfia
; Dedi Joko Purnomo
The International Conference on Education, Social Sciences and Technology
Vol 2
, No 2
(2023)
Prita Filadelfia. C13.2019.00239. 2023. The Role of a Chef de Partie in Supporting Operations in the Pastry Department of Novotel Hotel Semarang. Bachelor of Applied Science in Hospitality Management, Faculty of Cultural Studies, Dian Nuswantoro University.This final project aims to explain the role of a Chef de Partie, especially how the Pastry Department supports the operations. A Chef de Partie has the duty and responsibilities to manage the team. Lack of supervision from a leader makes an op...
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