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Menampilkan 1–3 dari 3 artikel
Institutional Governance and Service Excellence in Higher Education: A Public Administration Perspective
Andy Chairuddin
; Wahira Wahira
; Suarlin Suarlin
; Andi Aslinda
; A. Kasmawati
; Andi Cudai Nur
Proceeding of the International Conference on Social Sciences and Humanities Innovation
Vol 2
, No 2
(2025)
The growing demand for transparency, accountability, and measurable performance has transformed higher education institutions into complex public organizations required to deliver reliable and stakeholder-oriented services. Within this governance-driven environment, institutional governance plays a fundamental role in shaping service excellence and institutional legitimacy. Drawing on a public administration perspective, this study examines how governance dimensions influence academic service pe...
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Penguatan Tata Kelola Perguruan Tinggi dalam Mewujudkan Layanan Akademik yang Transparan dan Akuntabel
Andy Chairuddin
; Wahira Wahira
; Suarlin Suarlin
; Andi Aslinda
; A. Kasmawati
; Andi Cudai Nur
Prosiding Seminar Nasional Ilmu Hukum
Vol 2
, No 2
(2025)
This study aims to analyze the strengthening of higher education governance in realizing transparent and accountable academic services. In the context of the globalization of higher education and increasing public accountability demands, universities are required not only to excel academically but also to provide services that are open, responsive, and accountable. This research employs a qualitative approach with a descriptive-analytical design. Data were collected through in-depth interviews,...
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Key Succes Factors for Public Services in Education
Arief Rahman Hakim
; Haedar Akib
; Andi Cudai Nur
International Journal of Social Science and Humanity
Vol 1
, No 3
(2024)
This study aims to identify the key success factors of public services in the education sector in Makassar City, using qualitative research. Based on the source, the types of data used are primary and secondary. Data obtained through interviews with the education office and school principals, while secondary data is data obtained from various literatures such as books, laws and other related sources. The results showed that there are two key success factors, namely supporting factors and inhibit...
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