This study aims to determine the effect of perceived organizational support and work-life balance on employee engagement with mediation of job satisfaction at PT Kurnia Ciptamoda Gemilang Kebayoran Lama South Jakarta. The sample in this study were 65 employees support unit of PT Kurnia Ciptamoda Gemilang. Data was collected through a questionnaire using google form. The sampling technique used in this study is the saturated sampling method (total sampling). Data analysis in this study used structural equation modeling (SEM) with SmartPLS version 4.1. Hypothesis testing with the PLS approach, carried out in two stages, namely testing the outer model and inner model. The results of this study indicate that Perceived Organizational Support has a significant effect on Employee Engagement while the Work-Life Balance and Job Satisfaction variables have an insignificant effect on Employee Engagement.

Organizational citizenship behavior is an important factor for company progress, because it is voluntary behavior outside the official job description and can increase company effectiveness and efficiency. This study aims to analyze the influence of Work Environment, Organizational Commitment, and Emotional intelligence on Organizational citizenship behavior at PT Berau Karetindo Lestari South Jakarta. This research is a quantitative study with a sample size of 110 respondents. The sampling method uses probability sampling with simple random sampling technique. Data was collected through a questionnaire with a Likert scale which was processed using Microsoft Excel 2007 software and SPSS Version 26 software. The data analysis used is correlation and multiple linear regression analysis. The results of this study indicate that Work Environment has a positive and significant effect on Organizational citizenship behavior, Organizational Commitment has a positive and significant effect on Organizational citizenship behavior, Emotional intelligence has a positive and significant effect on Organizational citizenship behavior, and Work Environment, Organizational Commitment, and Emotional intelligence simultaneously have a positive and significant effect on Organizational citizenship behavior.