Responsiveness is one of the performance indicators in determining the quality of public services because responsiveness directly describes the organization's ability to carry out its mission and goals. recognizing and meeting community needs. The purpose of this study was to determine the influence of Information Affordability, Availability of Facilities, and Responsiveness to Community Satisfaction at the Dharmasraya Police SIM Service. Testing the quality of the instrument and the feasibility of the data used in this study is a validity test and a reliability test. Instrument processing using SEM-PLS is intended for causal predictive analysis in situations of high complexity and low theoretical support. The results of this study Effect of Affordability of Information has a positive but not significant effect on Community Satisfaction, Availability of Information has a positive but not significant effect on Community Satisfaction, and Responsiveness has a positive and significant effect on Community Satisfaction on SIM services at the Dharmasraya Police.

This study aims to determine the effect of organizational commitment, service quality, and employee performance on community satisfaction on employees of the Class IIA Padang Penitentiary. The method used in this research is quantitative research with a descriptive approach. The population in this study were employees of the Class IIA Penitentiary in Padang. The sample used was 144 people using a saturated sampling technique (census). The data analysis technique is multiple linear regression. The results showed that: (1) Organizational commitment has a positive and significant effect on community satisfaction. (2) Service quality has a positive and significant effect on community satisfaction. (3) Employee performance has a positive and significant effect on community satisfaction. (4) Organizational commitment, service quality, employee performance together have a positive and significant effect on community satisfaction in the Class IIA Padang Penitentiary.

This study aims to examine the effect of training, capacity building, and reward provision on improving the performance of human resources at the Kapalo Destination of Banda Taram, Lima Puluh Kota Regency. This study used a questionnaire distributed in the Destination of Kapalo Banda Taram, Kabupaten Lima Puluh Kota as many 53 respondents using the Structural Equation Model (SEM) PLS data analysis technique. The results of this study indicate that Training and Rewards have a positive and significant effect on improving the performance of managers at the Kapalo Banda Taram Destination while the capacity building has no significant effect on improving performance at the Kapalo Banda Taram Destination. This research implies that the existence of training and rewards can make performance better, especially in the Destination of Kapalo Banda Taram, Regency of Lima Puluh Kota.

This study aims to prove the right management strategy in supporting the increase in Immigration PNBP at the Class I Immigration office of TPI Padang. In this study, a sample was taken in the form of Immigration PNBP derived from the Travel Document of the Republic of Indonesia issued by the Class I Immigration office of TPI Padang from April 2020 to April 2022 and PNBP data generated through the Campus Entrance Immigration program. The analysis method used is descriptive quantitative, namely focusing attention on problems that occurred at the time the research was carried out (at present) or problems of an actual nature. Based on the tests conducted, it was found that the Class I Immigration Office of TPI Padang has the ability to change the potential into an achievement and a better achievement. So that the right policy direction to be implemented is to increase and enlarge the role of the Class I Immigration Office of TPI Padang in various activities in accordance with its capabilities as well as to expand participation and take advantage of various opportunities. In future development, the Class I Immigration Office of TPI Padang can use a role growth strategy but is carried out in stages according to the priority scale. And this strategy is supported by alternative opportunities to attract the sympathy of lecturers, employees and students even more by providing Excellent Service so that lecturers, employees and students get fast service, precise and efficient.

This research is based on the not yet optimal performance of SNVT PJSA WS employees. IAKR Prov. West Sumatra marked by the target and the realization of the performance is not appropriate. Based on indicators of 7 targets of employee performance with targets from agency programs of 100 on average only 84% realized. Based on this, there are three factors suspected of causing this, including training, work ability and organizational commitment. This study aims to see the effect of (1) Training on the performance of SNVT PJSA WS employees. IAKR Prov. West Sumatra (2) Work ability on the performance of SNVT PJSA WS employees. IAKR Prov. West Sumatra (3) Organizational commitment to the performance of SNVT PJSA WS employees. IAKR Prov. West Sumatra 4) Training, work ability and organizational commitment have a joint effect on the performance of SNVT PJSA WS employees. IAKR Prov. West Sumatra. The population in this study were all employees of SNVT PJSA WS. IAKR Prov. West Sumatra as many as 38 people. The technique of determining the number of samples using total sampling. The data analysis technique used multiple regression by fulfilling the requirements of the classical assumption test of normality, and multicollinearity, heteroscedasticity. The results of this study indicate that (1) Training has a significant positive effect on the performance of SNVT PJSA WS employees. IAKR Prov. West Sumatra (2) Work Ability has a positive influence on the Performance of SNVT PJSA WS Employees. IAKR Prov. West Sumatra (3) Organizational commitment has a positive effect on the performance of SNVT PJSA WS employees. IAKR Prov. West Sumatra (4) Training, work ability and organizational commitment together have a positive effect on the performance of SNVT PJSA WS employees. IAKR Prov. West Sumatra.

In this thesis the author discusses the Optimization Analysis of Competency-Based Civil Servant Placement System at the Class II Bukittinggi Penitentiary. This study aims to determine what factors are obstacles to the Optimization of Competency-Based Civil Service Placement System at the Class II Bukittinggi Correctional Center. The data collection technique used by the author is library research and field studies by conducting direct interviews with related parties. The results of this study indicate that the optimization of competency-based civil servant placement is very important in carrying out the duties and functions of the employees themselves and to achieve organizational goals. There are several obstacles in optimizing the placement of competency-based employees such as the formation of the Ministry of Law and Human Rights of the Republic of Indonesia that is not appropriate, competencies that are not in accordance with the needs in the field. The lack of education and training for the Bukittinggi Class II Fathers Board employees.