This study aims to identify the factors that hinder the use of the customs manifest application, the impacts caused, and the efforts made by PT. Samudera Sarana Karunia in overcoming the issues encountered. The research employs a qualitative descriptive method to provide an in-depth explanation of the influence of the customs manifest application on the inward & outward issuance process within the company. Data collection techniques include observation, interviews, documentation, and literature studies.The study results indicate several factors that affect the use of the customs manifest application in the inward & outward issuance process. These factors include the absence of dedicated staff assigned to operate the application, restricted access as the application can only be operated via computer, and the lack of operational flexibility in using the application. These limitations lead to several impacts, such as errors in data entry, the absence of backup devices in case of a system failure, and restricted mobility due to the fixed nature of desktop computers.To address these issues, PT. Samudera Sarana Karunia has undertaken several efforts, including training operational staff to improve their proficiency in using the application, proposing a transition from desktop computers to laptops to enhance work flexibility, and holding regular coordination meetings among operational staff to ensure the smooth implementation of the customs manifest application. Through these measures, the company aims to minimize existing obstacles and improve the efficiency of the inward & outward issuance process.

The dry bulk loading and unloading process at the port presents various challenges and significant risks, ranging from work safety to operational efficiency. This study aims to identify, analyze, and formulate risk management strategies in dry bulk loading and unloading activities to minimize potential losses and improve port operational performance. The methods used in this study include a qualitative approach through interviews and risk analysis as well as library studies. The results of the study indicate that the main risks in dry bulk loading and unloading include dust hazards, equipment damage, and worker safety risks. The proposed mitigation strategy involves improving the security system, regular safety training, and routine maintenance of loading and unloading equipment. It is expected that with this risk management strategy, the port can optimize the dry bulk loading and unloading process with a higher level of safety and more efficient operational costs.

PT. Pelayaran Cahaya Papua Dumai Branch is one of the companies operating as a Shipping Agency (ship agency) which provides domestic and international services. PT. Pelayaran Cahaya Papua also provides ship services such as ship needs (reflagging, fresh water, bunker), and also provides services for processing ship certificates that are entering their expiry date. The discussion presented in this paper is the Ship Sanitation Control Exemption Certificate (SSCEC) Certificate Extension Procedure at the Class I Port Health Office (KKP) by PT. Dumai branch of the Papua Light Cruise. In the Ship Sanitation Control Exemption Certificate (SSCEC) Certificate Extension Procedure, the company deals directly with relevant agencies, both government and private (companies). By having a good relationship with the shipowner (ship owner) who has been given the authority to make a Letter of Appointment (LOA) agreement to agent their ships, the Company can more freely convey information regarding ship certificates because information regarding ship certificates has a very important role in managing the arrival and departure of ships. To obtain data, the author used 2 (two) types of observation methods in collecting data, namely direct observation of field study and library study. Thus the author can conclude that the procedure for extending the Ship Sanitation Control Exemption Certificate (SSCEC) at the Class I Port Health Office (KKP) has been running smoothly.

Writing this paper or research paper has the aim and objective of knowing the Procedure for Handling the Arrival and Departure of Export Ships Loaded with Liquid Bulk at PT. Tarahan Cipta Kencana Branch, Lampung Branch. The methods applied are the literature method or (library research) as well as the field inspection method (field research) by describing the Arrival and Departure Handling Procedures for Export Vessels Containing Liquid Bulk Cargo at PT. Tarahan Cipta Kencana Branch, Lampung Branch. In this paper we have explained the obstacles faced, including the cargo not being ready from the shipper and the cargo analysis results not yet being published from the customs and excise agency. There are things that can be done to achieve the goal so that the ship is not hindered in the ship loading process and there are no delays in the ship's departure. So that the ship agency service process can run smoothly, precisely and quickly, PT. Tarunabuat Kencana must pay attention to and prepare all the facilities and infrastructure needed in the ship service process.