The current of globalization has made technological and digital developments change the way business and communication are carried out. The digital era is currently the foundation of the business world and opens up new opportunities, including expedition delivery services or what can be called logistics. The expedition delivery service itself not only plays a role in delivering packages to the customer's hands but also must gain the customer's trust so that the customer has an interest in using the delivery service again. The aim of the research is to determine customer satisfaction in using expedition delivery services. The research used is descriptive qualitative research, using an approach that involves collecting relevant data sources, such as journal articles, books, publications and so on. The research data obtained is then analyzed systematically so that they can be continuous with each other in increasing satisfaction with the use of delivery services.

Various methods can be done to improve teacher performance in the implementation of the teaching and learning process. One form of improvement in teacher performance carried out in this service is the use of laboratories and computer networks to optimize methods of evaluating students through the creation of question banks stored on school servers, creating class name lists that can include a variety of student information including automated assessment demographic information for Computer Answer Sheet (LJK) tests using scanners, use of Local Area Network and internet based tests, processing of Local Area Network (LAN) and internet automated test scores and producing reporting such as analysis of test items, skill reports. In addition, this service also provides asset management training to computer laboratory officers. This service was trained for the teacher of Islamic Primary School Mohammad Hatta, Malang City. The results of this service have had an effective impact on improving the quality of the exam content and the performance of the teacher in carrying out the recapitulation and management of the asset repository of computer laboratories at SDI Mohammad Hatta.