A Study on Job Satisfaction Mediation in the Outsourcing Sector: Improving Employee Performance via Job Crafting and Organizational Culture
(Rofiqi Rofiqi, Agung Winarno, Sopiah Sopiah)
DOI : 10.55606/ijemr.v4i2.448
- Volume: 4,
Issue: 2,
Sitasi : 0 04-Jun-2025
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| Last.13-Aug-2025
Abstrak:
The 600-person outsourcing service company PT. Swapro Internasional Malang is where we carried out our investigation. This research was primarily motivated by the deterioration in employee performance, as seen by the attainment of Key Performance Indicators (KPIs) of just 67% of the 85% objective. This study's objective is to examine both direct and indirect consequences of job crafting and organisational culture on employee performance, using work satisfaction as an intervening variable. This study takes a quantitative approach and employs a survey method., administering a questionnaire to 235 respondents who were chosen via proportionate random selection. SmartPLS 4's Structural Equation Modelling was used to analyse the data. The study's findings show that organisational culture and job crafting significantly and favourably affect employee performance that is both directly and indirectly impacted by work satisfaction. These results validate that the effects of organisational culture and job crafting on performance is reinforced by work satisfaction, which serves as a mediator. The primary finding of this research is that task management alone is not enough to improve employee performance; businesses also need to foster a good organisational culture, offer chances for self-improvement, and establish a supportive work environment. These findings' practical ramifications push management to focus more on non-monetary factors like open communication, managerial support, and recognition in fostering work happiness.
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2025 |
The Influence of Learning and Development on HR Performance with Employee Engagement as a Mediating Variable
(Budi Wahono, Sopiah Sopiah, Ludi Wishnu Wardhana)
DOI : 10.70062/harmonymanagement.v2i2.234
- Volume: 2,
Issue: 2,
Sitasi : 0 23-May-2025
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| Last.06-Aug-2025
Abstrak:
Human resource development through Learning and Development (L&D) is a major challenge in improving employee performance in the service sector that is highly dependent on service quality. However, the mechanism of L&D's influence on HR performance involving employee engagement as a mediating variable is still not comprehensively understood. This study aims to analyze the influence of L&D on HR performance with employee engagement as a mediator in service companies in Jakarta. The method used is a quantitative survey with data collection through questionnaires to 120 employees, and data analysis using AMOS-based Structural Equation Modeling (SEM). The results of the study indicate that L&D has a direct positive effect on HR performance and indirectly through increasing employee engagement, which acts as a significant mediator. This finding strengthens the theory of social learning and employee engagement and emphasizes the importance of integrating psychological aspects in employee development. The practical implication is that service sector management needs to design L&D programs that not only improve technical competence but also motivate employee engagement to maximize organizational performance. This study provides a relevant empirical contribution to the development of HR management theory and practice in the service sector.
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2025 |
Dinamika Gaya Kepemimpinan dalam Strategi Optimalisasi Penguatan Kinerja Karyawan Studi Empiris pada Perusahaan LQ45 Periode 2022–2023
(Satrio Ahmadtul Firdaus Romadhoni, Abdul Hamid Syarif, Sopiah Sopiah)
DOI : 10.58192/profit.v4i2.3241
- Volume: 4,
Issue: 2,
Sitasi : 0 02-May-2025
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| Last.22-Jul-2025
Abstrak:
In the era of globalization and increasing intensity of competition, public companies in Indonesia are required to develop internal strategies that are able to support sustainability and performance improvement in a sustainable manner. This study aims to analyze the relationship between leadership style, work discipline, and compliance with the principles of good corporate governance (GCG) in companies that are members of the LQ45 index on the Indonesia Stock Exchange. The method used is a normative qualitative approach with document study techniques, using secondary data in the form of annual reports, sustainability reports, and related academic literature. The results show that the application of transformational leadership styles, characterized by employee empowerment, innovation, and sustainable motivation, is significantly positively correlated with the implementation of a structured work discipline system and adherence to GCG principles. These findings confirm that the integration between effective leadership and organizational discipline is a strategic foundation in creating an adaptive, competitive, and integrity work culture. This research makes an important contribution to strengthening contemporary management theory and corporate governance practices, as well as becoming a reference for companies in building a superior internal management system.
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2025 |
Peningkatan Kompetensi Akademik Guru SMAN 1 Purwosari Kabupaten Pasuruan Melalui Kegiatan Pelatihan dan Pendampingan Metode Project Based Learning dan Problem Based Learning Untuk Mempersiapkan Generasi Abad 21
(Sopiah Sopiah, Handri Dian Wahyudi, Fitriana Fitriana, Etta Mamang Sangadji)
DOI : 10.62951/unggulan.v1i3.289
- Volume: 1,
Issue: 3,
Sitasi : 0 13-Jul-2024
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| Last.27-Jul-2025
Abstrak:
21st century teachers are required to be professional, required to have a combination of 4 main skills, namely: academic, professional and social skills to educate and teach students effectively and efficiently. Increasing teacher academic competence is very important in supporting students' preparation for the 21st century generation, in addition to other competencies. Academic competency includes mastery of material and how to convey that material effectively and efficiently. This Community Service Activity (PKM) aims to improve teacher academic competence through training and mentoring activities with Project Based Learning (PJBL) and Problem Based Learning (PBL) learning models. The PKM method used is a service learning process. Participants in PKM activities are teachers from SMAN 1 Purwosari, Pasuruan Regency. Data was collected using techniques: observation, interviews, tests and questionnaires. The results of PKM activities show an increase in teacher academic competence regarding 2 learning models (PJBL and PBL). The teacher's response after participating in PKM activities was very good and positive and they even recommended similar activities in 2025.
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2024 |
Sosialisasi Pemanfaatan E-Commerce Bersama Karang Taruna Pada Usaha Ibus, Sebagai Upaya Peningkatan Kesejahteraan Masyarakat Di Desa Sidingkat, Kabupaten Padang Lawas Utara
(Nur Hidayah, Ahmad Fauzan, Mhd Irfan Ash, Muhammad Tabroni, Nurul Aini, Nur Haya, Nur Jannah, Nur Melinda, Sopiah Sopiah)
DOI : 10.61132/maeswara.v1i2.682
- Volume: 2,
Issue: 2,
Sitasi : 0 19-Jan-2024
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| Last.07-Aug-2025
Abstrak:
Indonesia faces challenges and opportunities in the digital era, where industry becomes a threat if human resources do not have sufficient skills to support this change. The digital industry offers great benefits if people have sufficient skills to engage in it. Many entrepreneurs have emerged in the digital era, generating income through online businesses or e-commerce. The use of this industry can provide optimal benefits, especially because the needs of modern humans are fast-paced and practical. Even though many people use gadgets with an internet connection, being just a spectator without actively participating in the digital era can cause losses. Sidingkat Village, which is rich in natural resource potential, especially ibus plants, has not utilized the internet optimally for development and marketing. Karang Taruna youth in this village have free time that has not been used productively. The aim of this Real Work Lecture (KKN) is to develop marketing of ibus plants and provide an understanding of online marketing media to Karang Taruna youth. The method used is the Participation Action Research (PAR) approach, which aims to increase public awareness of the potential and problems they have, as well as providing solutions through change programs. Through this approach, it is hoped that young people can be more productive and use their free time more effectively in the digital era
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2024 |
Transformational Leadership On Work Mativation : Systematic Literatur Review Overview SLR
(Nadia Duerasor, Sopiah Sopiah)
DOI : 10.58192/profit.v3i1.1659
- Volume: 3,
Issue: 1,
Sitasi : 0 13-Dec-2023
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| Last.07-Jul-2025
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The purpose of this LSR is to determine the influence of transformational leadership variables on work motivation or performance determinants in companies. This research examined and reviewed 38 journal articles from two databases, Science Direct, Emerald Insight, and Scopus, from Publish or Parish, from 2019 to 2023. The analysis used PRISMA screening to obtain 38 articles. In this research we examine the benefits of transformational leadership in supporting employees to achieve goals that influence their behavior. In other words, we examine how organizations can use transformational leadership to develop employees. The aim of this research is to determine the influence of transformational leadership variables on work motivation variables. It has been found that there is a positive relationship between efficiency and job satisfaction in many fields. This means that when performance increases, employees also feel satisfied with the work they do.
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2023 |
Human Resource Development Management : Systematic Literature Riview (SLR)
(Fian Arifiona Faradila, Sopiah Sopiah)
DOI : 10.55606/jebaku.v3i3.2883
- Volume: 3,
Issue: 3,
Sitasi : 0 15-Nov-2023
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| Last.19-Aug-2025
Abstrak:
The purpose of this SLR is to analyze the application of human resource development in the work environment. The method used in this research is the PRISMA (Preferred Reporting Items for Systematic Review) method. Data sources obtained from Science Direct and Google Scholar for the 2019-2023 period. The results obtained were 236 journals, then data reduction was carried out using inclusion and exclusion criteria, resulting in 11 journals that would be reviewed. The results of this study literature review show the priority of the role and tasks of human resource development in increasing productivity. So that human resource development has a good impact on the company and the employees themselves.
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2023 |