This study was conducted at the Population and Civil Registration Office of Wajo Regency. The research aims to assess public satisfaction with the public services provided by the Population and Civil Registration Office of Wajo Regency using a descriptive method with a qualitative approach. Public satisfaction, based on indicators such as service procedures, service requirements, service speed, and service fairness, has not been fully met. This conclusion was derived from observations, document analysis, and interviews with informants, including the Head of the Population and Civil Registration Office of Wajo Regency, the Secretary of the Population and Civil Registration Office of Wajo Regency, and key community members who use the services of the office. Recommendations suggest that the Population and Civil Registration Office of Wajo Regency should maintain and further optimize all indicators of satisfaction to enhance public service quality.

This research was carried out at the Ugi Village Office, Sabbangparu District, Wajo Regency. The research will begin from March to June 2024. This research aims to determine the work environment of employees at the Ugi Village Office, Sabbanparu District, Wajo Regency, to determine organizational commitment at the Ugi Village Office, Sabbangparu District, Wajo Regency, and to determine the relationship between the work environment and organizational commitment at the Office. Ugi Village, Sabbangparu District, Wajo Regency. The method used is a census type with a quantitative associative approach. The results of this research show that the work environment carried out at the Ugi Village Office, Sabbangparu Subdistrict, Wajo Regency, has a score of 297 and is included in the good category of the average ideal score in the dimensions of the physical work environment and non-physical work environment. Organizational commitment at the Ugi Village Office, Sabbangparu District, Wajo Regency is included in the good category with a score of 361 from the average ideal score. This can be seen from the dimensions of organizational commitment based on personal, job characteristics, structural characteristics and work experience. To find out that the work environment has a positive and significant relationship to organizational commitment at the Ugi Village Office, Sabbangparu District, Wajo Regency.