This study aims to determine the effect of service delivery and digitization on customer satisfaction at PT ISS Indonesia. The population in this study are consumers who use the services of PT ISS Indonesia for cleaning services, security services, pest control and other services. The sampling technique used non-probability sampling taken as many as 95 respondents. The data obtained through the questionnaire was quantified using a Likert scale of 1-5 with a choice rating of strongly agree to strongly disagree to be tested for validity and reliability. Data analysis method using Multiple Linear Regression. The results showed that partially and simultaneously service delivery and digitization variables had a positive effect on customer satisfaction

This research was conducted at the Jatingaleh Pharmacy, Semarang, currently the pharmacy is still experiencing difficulties in terms of processing drug supplies, the obstacles experienced include recording drug supplies manually, which is recorded in a ledger then inputted into a computer. The system also has not been able to generate reports of drugs that are about to expire.
This study aims to provide solutions to problems related to the drug supply system, and can produce reports of drugs that will enter expiration at the Jatingaleh Pharmacy Semarang. This research method uses a Research and Development (R&D) model approach with 6 stages, namely Research and information collecting, planning, developing preliminary form of product, preliminary field testing, main product revision, and main field testing. This system was created using Microsoft Visual Basic 6.0 programming language using SQL Server 2000 database and based on Multiuser.
With the system design from this study, it is able to handle problems at the pharmacy, and can facilitate the performance of the pharmacy staff so that the work becomes faster and more efficient.

This study explains the concept of intelligence in modern management. In this ever-evolving world technology, companies must be competitive and develop innovatively to face technological globalization. In achieving a high level of competence and competitiveness, companies or organizations need to deepen their cultural and professional knowledge in offering the best products and services and to build loyal relationships to consumers. This study focuses on the role of cultural intelligence in maximizing the effectiveness of supply in various cultural contexts and changing consumption interests. In fact, cultural intelligence provides information about an individual's ability to cope with multicultural situations. Take part in multicultural and cultural, and in culturally diverse working groups. Organizational success in determining management and selecting cultural intelligence will benefit the tourism sector with economic and more competitive advantages. Researchers find ideas in all their complexities into one package that includes the world of culture in the concept, and between cultures as a relational concept.

PT. Vermindo Utama Semarang having its address at Jl. Pawiyatan Luhur Number 25 Semarang is a company engaged in the distribution and production of goods, especially health products. PT. Vermindo Utama Semarang has dozens of Salesmen and a leader. PT. Vermindo Utama Semarang carries out the process of buying and selling wholesale with various customers, the majority of whom are Pharmacies and supermarkets. In running its business, PT. Vermindo Utama Semarang still sells conventionally by using salesmen. And the marketing area still covers Central Java and East Java. Based on the problems above, the writer wants to propose a web-based booking system design to be considered in helping in the promotion of goods from PT. Vermindo Utama Semarang. Application Order System PT. Vermindo Utama Semarang by using PHP and MySql database. Making this application is expected to be one of the efforts that can be done to overcome the problems that often occur so as to increase the effectiveness of work which will certainly affect the quality of service to customers.

The Advancement of Science and Technology (Science and Technology) has been widely felt by the general public. Many people enjoy facilities or tools that can simplify and speed up their work. The advancement of science and technology covers various fields, including electronics, automotive machinery, medicine and others. Progress in the electronics sector is growing very rapidly. For example, now many electronic devices are used by the public, such as radio, television, fans and others. The advancement in the electronics field is increasingly sophisticated and modern. For example television, in ancient times we had to press the buttons that were attached to the television, to move the television waves, adjust the volume, and use other adjustment buttons. But now no longer, we can control or regulate the functions that exist on the television from where we sit using the remote control. In modern times like today remote control devices need to be developed so that we can control things from where we sit or from whatever we want, so that human work becomes easier and faster.

The development of smartphones today is very rapid and can not be separated in everyday life in finding information or making information and in all fields of work requires communication tools to access data and information, it is no wonder in terms of smartphone work being an inseparable part separate, this research I use smartphone especially Android which is currently one of the operational systems that are commonly used by the public especially Indonesia so that it can be used to help team performance in the field in this case Merchandiser in conducting Data Processing Asset Material Promotion Using Qr Code to monitor and control the allocation of promotional material assets in the field to facilitate reporting of promotional material assets.
QR Code is a two-dimensional matrix code or barcode that comes from the word "Quick Response", where the contents of the code can be deciphered quickly and precisely, Optimizing the use of applications in this case QR code to facilitate monitoring and control of promotional materials in the field which will help merchandiser to help make it easier to do work in the field and directly connected to the admin computer at the head office, so it will be easy, fast, and accurate.

The information system for purchases and cash disbursements is one of the entire information systems. In retail sales companies need control of purchases and cash disbursements that are precise and fast. In an effort to minimize sudden out-of-stock inventory, it is necessary to secure an inventory to cope with a sudden out of stock due to delays in purchasing goods that occur at CV. New Space. This is what encourages the author to conduct research on CV. Angkasa Baru and choose the title "Purchasing Information System and Cash Distribution at CV. New Space.
In writing this research systemin formation, the author uses the Microsoft Visual Basic 6.0 application, the research writing method uses the Research and Development (R&D) model, while the stages of this research model go through the stages of observation or interviews with parties related to the data required in writing this thesis, stages of designing the application system, designing specifications, validation test stages, revision of validation until the system passes. The development method used by the author is the prototype method, where the system created will be tailored to the needs of the user, if there is a change in the system it will be repaired until the user is satisfied with the system.