Hyperthermia is a condition characterized by symptoms such as dehydration, muscle spasms, dizziness, weakness, nausea, vomiting, and fatigue, which can harm the patient's condition. The causes of hyperthermia can vary, ranging from lack of fluids to excessive physical activity. RSU Putri Bidadari has doctors who are experts in treating various diseases, including hyperthermia. However, several obstacles often occur in the direct consultation process, such as long queues, long distances, limited time, and costs. Therefore, a technology-based system is needed that is able to manage hyperthermia symptom data and help diagnose the disease early, so that patients can get information and early treatment quickly. This method is used to manage the symptoms selected by the patient to determine the possibility of the disease with a high level of confidence. Based on the analysis of the selected symptoms, this system is able to produce the most accurate diagnosis with the case of hyperthermia type Heat exhaustion, with a confidence level of 50.26%.

: This study aims to evaluate the sales information system at UMKM CKS using the COBIT 5 framework. Initial observations revealed several issues, including an unresponsive user interface and a complicated check-out process. The audit results showed an average maturity level of 1.56 or 156%, indicating a Fully Achieved (F) status with a systematic approach. However, on the capability model scale, it is at level 1, which is the Performed Process. The conclusion of this research indicates that although the sales information system has been successfully implemented, there is a need for innovation and enhancement of consumer services, as well as better communication between the company and consumers to improve the effectiveness of the information system.