Most companies in Indonesia are managed by family business groups. Family businesses provide opportunities for owners who own majority shares to control the company and influence management in the decision-making process, including gaining personal benefits through earnings management practices. The purpose of this study was to prove the effect of family control on earnings management actions in the manufacturing industry. Sample selection was based on the purposive sampling method. The sample used in this study was family companies in the manufacturing industry listed on the Indonesia Stock Exchange for the 2017-2019 period totaling 477 companies, but the samples that met the criteria were 298 companies. The data were processed and analyzed using multiple regression methods. The results of this study include, the independent variables, namely family ownership and family members, do not affect earnings management actions, while the control variable, namely leverage, has a negative and significant effect on earnings management, and company size does not affect earnings management

Pelayaran adalah segala sesuatu yang berkaitan dengan angkutan di peraiaran, ke pelabuhan, serta keamanan dan keselamatannya.  Salah satu Perusahaan transportasi laut yang ada di Indonesia adalah PT.Pelayaran Indonesia (PELNI). Dari data  terlihat bahwa terjadi kenaikan jumlah penumpang di tahun 2021 dan 2023, serta pada tahun 2023 sampai dengan bulan Agustus telah mencapai 95.086 penumpang. Latar belakang tersebut maka penulis tertarik untuk melakukan penelitian mengenai Pengaruh Kualitas Layanan dan Customer Experience Terhadap Loyalitas yang Dimediasi Oleh Kepuasan Pada Penumpang Kapal di Pelabuhan Tanjung Mas Semarang. Penelitian ini menggunakan metode deskriptif kuantitatif. Sampel dalam penelitian ini berjumlah 96 responden. Dalam penelitian ini, terdapat 2 variabel independen (X1) dan (X2), satu variabel intervening (Z) dan satu variabel dependen (Y).Di dalam penelitian ini, sampling yang digunakan adalah non probability sampling dengan Teknik accidental sampling. Dalam penelitian ini, menggunakan analisis regresi linier berganda dengan menggunakan software SPSS. Hasil penelitian diperoleh banwa Variabel Kualitas layanan dan  customer experience berpengaruh positif dan signifikan terhadap kepuasan. Hal ini dapat diartikan  bahwa jika kualitas layanan dan customer experience semakin baik maka kepuasan akan meningkat. Variabel kualitas layanan dan kepuasan berpengaruh positif dan signifikan terhadap loyalitas. Hal ini dapat diartikan bahwa jika kualitas layanan semakin baik maka loyalitas akan Meningkat. Begitu juga dengan  kepuasan penumpang yang  semakin baik maka loyalitas juga akan meningkat. Variabel customer experience tidak berpengaruh terhadap loyalitas. Variabel kepuasan mampu memediasi kualitas layanan terhadap loyalitas. Dan Kepuasan mampu memediasi customer experience terhadap loyalitas.

Employee performance is the result of work, both in quantity and quality, which is obtained by employees through the completion of assigned tasks in accordance with their respective authorities and responsibilities. Employees who have excellence and reliability have the opportunity to work effectively and efficiently in realizing organizational goals. Employee effectiveness indicates that employees are able to show high performance. Many factors can affect employee performance, such as work placement, organizational commitment and compensation. The purpose of this study was to analyze the effect of work placement, organizational commitment and compensation on employee performance.The population and sample of this research are employees of PT. Undip Mandiri Various Business Services, Jl. Prof. Soedarto, SH, Jl. Tembalang, Semarang amounted to 55 people using a census technique. The type of data used is primary and secondary. Methods of data collection using a questionnaire. While the analysis technique used multiple regression analysis.The results of the analysis show that: 1). Work placement is proven to affect employee performance. 2). Organizational commitment is proven to influence employee performance. 3). Compensation is proven to have an effect on employee performance.