This research employs an associative research type with a quantitative approach. The study is motivated by the objective to analyze the Service Quality (X1) and Patient Perception (X2) on Outpatient Patient Satisfaction (Y) at Muji Rahayu Hospital, Surabaya, involving 151 respondents. The sampling technique used in this research is purposive sampling. Data analysis is conducted using statistics with the assistance of SPSS software. Based on the results of the data analysis using the t-test, it is found that partially, the variables Service Quality (X1) and Patient Perception (X2) have a significant influence on Outpatien Patient Satisfaction (Y) at Muji Rahayu Hospital, Surabaya. Then, based on the results of the data analysis using the F-test, it is revealed that simultaneously, the variables Service Quality (X1) and Patient Perception (X2) have a significant influence on Outpatient Patient Satisfaction (Y) at Muji Rahayu Hospital, Surabaya.

Prawati Ika Lia 1961201047 Sekolah Tinggi Ilmu Ekonomi Pemuda Advisor Anisa Nur Aini S.PD,. M.P.D The Impact of Personal Relationships on Job Satisfaction at CV Permata Jaya. This research was conducted to see the impact of personal relationships on job satisfaction at Cv Permata Karya Jaya. Researchers use quantitative techniques. Quantitative research, the sampling technique in this study is a saturated sample, all employees 64 workers from all departments as a sample. The results of the study show that personal relationships (X) have a significant effect on job satisfaction (Y). In this case it proves that one way to increase employee satisfaction is by providing good interpersonal relationships. With good relationships and interactions, job satisfaction is created.

The aim of this research is to determine appropriate investment decisions for infrastructure companies listed on the IDX in 2018–2022, based on intrinsic value calculations using the P/E Ratio (PER) approach. The research method used is quantitative descriptive, using the company's annual financial report data in calculating the company's intrinsic value. This study analyzes ten company stocks, including IPCM, LINK, NRCA, PBSA, POWR, TBIG, TLKM, TOTL, TOWR, and WEGE. The results of this research show that all shares of infrastructure companies selected as research objects are declared undervalued, so buying or increasing the ownership portion of these shares is the right investment decision.

The goal of this study is to ascertain the impact of advertising attraction location choice and electronic word of mouth (e-WOM) on interest in purchasing condominium units in Gunawangsa Tidar Surabaya. A quantitative approach is taken in this investigation. Source data were used, as well as questionnaires for data collecting. As can be observed from the results of the multiple linear regression analysis, the analytical findings of this study demonstrate that advertising attractiveness has a substantial impact on location choice and interest in purchasing an electronic word of mouth (e-WOM) unit. Y = 5.602 0.039 0.143 0.247 . According to the linear model, location preference and interest in purchasing electronic word of mouth (e-WOM) devices grow in response to favorable advertising.

The purpose of this study was to determine the effect of tourist facilities and service quality partially on customer satisfaction for travel services C.V Gass Adventure, Sidoarjo.  As well as to find out between the Tourism Facilities and Service Quality significantly influence Customer Satisfaction of C.V Gass Adventure Travel Services, Sidoarjo.  This research was conducted using a questionnaire method using a sampling technique on 100 customers who are or have used C.V Gass Adventure travel services, Sidoarjo.  The results of this study indicate that tourist facilities (X1) have a positive effect on customer satisfaction with a significance value of 0.02 which is smaller than the significance value of ? of 0.05.  Service Quality (X2) has a positive effect on customer satisfaction with a significance value of 0.04 which is smaller than the significance value of ? of 0.05.
 

This study aims to describe the effectiveness of social media on digital marketing at PT Perwira Chemical Perkasa. Data collection techniques used are interview techniques, documentation and observation. The data analysis technique used is a qualitative descriptive technique. The results of this study are based on the ratio of the number of sales after the application of social media in digital marketing runs effectively and makes sales increase.

Mustofa Yusuf Rohmad 961201026, The effect of job training on employee work productivity at PT PAL Indonesia (Persero). Warship Division High School of Youth Economics Advisor Anisa Nur Aini, S.PD,. M.PD The purpose of this study was to determine the effect of training and work discipline on employee work productivity at PT PAL Indonesia (Persero) warship division. The type of research used in this research is quantitative research with a descriptive approach. The sampling technique used is a saturated sample. The population that is the focus of the research is 122 employees who have worked permanently in the Warship Division of PT. PAL Indonesia (Persero). Observation data collection techniques, questionnaires. The results of this study indicate that work training (X1) partially has a positive and significant effect on work productivity.