Conflicts occur in the school environment not only cause obstacles, but also provide solutions in the implementation of school policies. This article discusses the sources and resolution of conflict in the implementation of conflict management policies in schools. This research aims to identify the sources of obstacles in implementing conflict management policies in schools and provide solutions in the form of policy-based solutions that can be implemented effectively. This research is a qualitative approach, descriptive research, and literature study data collection method. Previous research that discussed the same issue showed a lack of training for educators and limited resources. The findings show that: First, the conflict management policy implemented in schools is done by identifying the sources of conflict. Second, conflict resolution in schools can be done by avoidance, accommodation, confrontational approach, compromise, and collaborative problem solving

This article aims to provide theoretical and practical insights into conflict management to support leaders and managers in managing conflict effectively in various contexts and provide a comprehensive understanding of conflict management through a literature review of the sources, symptoms, and causes of conflict. Conflict that occurs in an organization can hinder the achievement of desired goals, therefore conflict needs to be managed properly so that its impact can be minimized, organizational conflict can also be interpreted as a conflict that arises when the goal-oriented behavior of one group conflicts with or is threatened by the goals of another group. This study uses a literature study method to analyze various concepts of conflict management that have been put forward by experts. The results of the study show that conflict, whether in a positive, negative, or neutral sense, is an unavoidable phenomenon. The source of conflict can come from various factors that trigger differences and clashes between individuals, groups, or organizations. Conflict also occurs due to misunderstandings or incompatibilities between individuals or groups in an effort to achieve their goals, this is often referred to as a causal factor. The impact of conflict actually depends on its nature. On the one hand, well-managed conflict can improve the quality of decisions, encourage active involvement in discussions, and strengthen group cohesion. However, on the other hand, conflict can also drain members' energy, disrupt productivity, and cause hostility that hinders collaboration. Abstract and Keywords must be written in English, in italic style, and contain a brief description of the research background, objectives, methods, findings, and implications. The abstract is written in one paragraph with a single space (maximum 200 words), without any reference or formula.