This study aims to examine Total Quality Management, reward systems, and performance measurement systems as factor on the performance of employees of PT. Sakti Indonesia Certification. Using quantitative with questionnaire to be analyzed by multiple linear regression. The results showed that all factor has positive impact but TQM and measurement systems has not significant effect while the reward system has significant effect on employees performance. For future can expand the scope of research, so that researchers' results are more likely to be concluded in general. And also in order to use research objects other than service companies that have more samples 

The institutions or organizations wanted to get their employee’s work satisfaction at the highest level so that it would make a good impact on the result and goals themselves. The objective of this research was to analyze the effect of salary, remuneration, and training on the job satisfaction of non-public employees at the head office of Universitas Brawijaya during the pandemic. This research method was a quantitative approach with number sample of this study was 53 respondents to non-public employees using the non-probability sampling technique with accidental sampling, the analysis used multiple linear analysis techniques. The result showed that salary (X1) and remuneration (X2) have the most significant effect, but it’s opposite to the training (X3). In conclusion, the three points above give simultaneous effect to the non-public employees’ satisfaction