The tourism industry plays an important role in economic growth, both at the international and national levels. However, the COVID-19 pandemic has caused a global crisis that has hit the tourism sector around the world, including Indonesia. Restrictions on movement and mobility of people between regions, health concerns, and uncertainty have led to a drastic decline in tourism activity and the tourism sector has seen a significant drop in revenue. This has had a social impact, with many workers in the tourism sector losing their jobs or experiencing significant pay cuts. To recover the tourism sector, business innovation in the tourism sector can be done, including in terms of marketing and finding new markets. The government and tourism industry players work together to develop policies and strategies for sustainable tourism growth. This article discusses business innovation in tourism in Indonesia after the COVID-19 pandemic, especially regarding improving the attractiveness and experience of tourist visitors, as well as operational efficiency while supporting nature and animal conservation efforts at Taman Safari Indonesia in Bogor. The method used in this article is a literature study using qualitative data. The data used comes from journals, scientific papers, and news from several online news sources that have been published in advance, which represent several cases and situations of the tourism industry in Indonesia before, during, and after the COVID-19 pandemic. The results of this research are several innovations including improving Virtual Experiences, developing Digital Applications and Platforms, Using "Contactless" Technology, focusing on natural attractions that encourage tourist interest and visits. These innovations can help tourism businesses in Indonesia overcome the impact of the COVID-19 pandemic on the number of tourist visits and tourism revenue. In addition, these business innovations can also help overcome the negative impacts and support the recovery of the tourism sector in Indonesia.

This study aims to analyze the impact of workload and work environment on reducing medication error through the use of technology as an intervening variable in the Inpatient Pharmacy Depot of RSUD Kota Bogor. Medication error refers to errors in the medication process that can endanger patients, and this research examines how workload, work environment, and technology influence such errors. The research method employed is quantitative, using a survey approach with questionnaires distributed to 30 pharmaceutical staff at the Inpatient Pharmacy Depot of RSUD Kota Bogor. Data analysis was conducted using the Partial Least Square (PLS) method. The results show that workload has a significant effect on medication error. The higher the workload, the greater the risk of medication errors. However, workload does not have a significant impact on the use of technology. On the other hand, the work environment does not significantly affect medication error, but it does have a significant influence on the use of technology. Technology, in turn, does not significantly reduce medication error and does not mediate the relationship between workload or work environment and medication error.Based on these findings, it is recommended that the management of RSUD Kota Bogor improves workload management and optimizes the use of technology by providing better training to pharmaceutical staff. Additionally, efforts should be made to enhance the work environment to better support the implementation of technology in reducing medication errors and improving patient safety.