This research aims to analyze the impact of collaborative governance models on public service delivery. Specifically, the study will examine how stakeholder-inclusive governance approaches can influence the effectiveness, efficiency, and quality of services provided by local governments. Collaborative governance involves the engagement of various stakeholders, including government agencies, non-governmental organizations, and the private sector, in the decision-making process to improve public service outcomes. This study posits that such inclusive approaches can enhance transparency, accountability, and responsiveness in public service delivery. Employing a qualitative case study methodology, data will be collected through interviews, observations, and document analysis. The selected case studies will encompass a diverse range of collaborative governance initiatives at the local level, providing a comprehensive understanding of different contexts and practices. By examining these cases, the research aims to identify the key factors that contribute to the success or failure of collaborative governance efforts. The analysis will focus on the impact of these initiatives on institutional capacity, such as the ability of local governments to mobilize resources, coordinate actions, and implement policies effectively. Furthermore, the study will evaluate the outcomes of these collaborative efforts in terms of service quality, accessibility, and user satisfaction. The findings are anticipated to offer valuable insights into the success factors and challenges associated with implementing collaborative governance models. These insights will be crucial for policymakers and practitioners seeking to enhance the performance of local governments in delivering improved public services. Ultimately, the research aims to contribute to the broader discourse on governance and public administration by highlighting the potential benefits and limitations of collaborative approaches in the public sector.

This research aims to explore strategies and challenges in implementing School Based Management (MBS) at UPT SPF SMP Negeri 22 Makassar City. Through a qualitative research approach, data was collected through in-depth interviews, participant observation, and document analysis. The research results show that schools have adopted a number of strategies to implement SBM, including increasing stakeholder participation, using technology in the teaching and learning process, and increasing transparency and accountability. However, the research also uncovered a number of challenges, including resistance to change, lack of training and support for school staff, and resource constraints. This research suggests that effective solutions to these challenges are essential to ensure successful and sustainable SBM implementation.
 
 

Indonesia is one of the many countries with confirmed cases of Covid-19. An increase in Covid-19 cases can have a big impact, one of the impacts is the declining quality of human resources for each individual in a company. To improve the quality of human resources, of course you have to know the management of human resources. Human resource management is the process of managing human beings from planning, recruitment, selection, training, development, compensation, career, safety, health and maintaining industrial relations to termination of employment to achieve from the company and achieve prosperity. The scope of HRM is the objectives of HRM, policy objectives and functions of HRM related to improving the quality of the company's human resources, including: 1. Planning 2. Organizing 3. Implementation 4. Supervision. The functions of human resource management in a company or organization itself include: 1. Job analysis 2. Human resource planning 3. Human resource recruitment 4. Selection 5. Training and development 6. Job evaluation 7. Compensation 8. Career path 9. Safety and health. Factors that influence the quality of human resources in a company are as follows: 1. Company culture 2. Environment 3. Technology 4. Leadership 5. Adaptation 6. Productivity 7. Motivation and recognition. The company's strategy in order to improve the quality of human resources after Covid-19, as follows: 1. Clear job description 2. Detailed work planning 3. Emphasis on technical qualifications and skills 4. Emphasis on special worker training 5.

This research was conducted with the intention of discovering how the management of incoming and outgoing letters is handled in the General, Personnel, and Legal Subdivisions of the Office of the Education Office of the Province of South Sulawesi. This is a qualitative study, with data obtained from direct observations and interviews about the management of incoming letters and letters. The descriptive research methodology was utilized for this study's research design. Field studies by observation (observation) and interviews were used to collect data for this study (interview). The study's findings revealed that the management of incoming and outgoing letters in the General, Personnel, and Legal Subdivisions at the South Sulawesi Province Education Office, based on the results of interviews and observations, employs a combined principle, namely the principles of centralization and decentralization. In terms of archive storage, inactive archives are managed by Archivists, whereas active archives are managed by their respective subsections.

 
This is motivated by the importance of taxes for state revenues and increasing regional finances. To achieve this goal, the government carries out the effectiveness of tax collection to increase regional income. By implementing the effectiveness of tax collection, the government expects tax revenue to be more optimal and reach the targets that have been set previously. The purpose of this study was conducted to determine the effectiveness of land and building tax collection at the Makassar City Regional Revenue Service in supporting Makassar City's PAD and to find out the inhibiting factors and supporters of PBB collection at the Makassar City Revenue Service. To achieve the objectives of this study, the type of research used is descriptive qualitative, namely to provide a clear picture of the problems studied, interpret and explain data systematically at the Makassar City Revenue Service with a qualitative research approach, namely conducting interviews with respondents who contain questions regarding matters related to research. The results of the study show that the effectiveness of land and building tax collection at the Regional Revenue Service of Makassar City is good or effective. However, the effectiveness of the collection can be increased so that the goals of the organization, namely increasing tax revenue, can be fulfilled. Meanwhile, to measure the effectiveness of land and building tax collection, namely by looking at the level of taxpayer compliance as measured through the juridical aspect. consists of WP registration, SPT reporting, tax calculation and tax payment.

ABSTRAK INGGRIS
The study aims to find out how effective the quality of service in the Development, Safety and Enforcement (PKP) Sector at the Makassar City Transportation Service is and to find out what are the inhibiting factors in the Development, Safety and Enforcement (PKP) service at the Makassar City of Transportation Service. The type of research used in this research  is descriptive qualitative, the data using quantitative data. The research findings are the effectiveness of the Development, Safety and Enforcement Services (PKP) at the Makassar City Transportation Service has not been effective and  also  there are several factors that become obstacles in the Development, Safety and Enforcement Sector Services (PKP) at the Makassar City Transportation Service, including; Law Enforcement or Officers, Public Awareness, and Facilities and Infrastructure.
Key words: service effectiveness, Safety Development and Enforcement Sector (PKP)
ABSTRAK INDONESIA
Penelitian ini bertujuan Untuk mengetahui seberapa efektif  kualitas pelayanan Bidang Pengambangan, Keselamatan, Dan Penindakan (PKP) Pada Dinas Perhubungan Kota Makassar dan Untuk mengetahui Apa saja Faktor penghambat dalam pelayanan Bidang Pengembangan, Keselamatan dan Penindakan (PKP) Pada Dinas Perhubungan Kota Makassar. Jenis penelitian yang digunakan dalam penelitian ini adalah data deskriptif kualitatif dengan menggunakan data kuantitatif. Temuan penelitian yaitu efektifitas Pelayanan Bidang Pengembangan, Keselamatan Dan Penindakan (PKP) pada Dinas Perhubungan Kota Makassar belum efektif dan terdapat beberapa Faktor yang menjadi penghambat dalam Pelayanan Bidang Pengembangan, Keselamatan dan Penindakan (PKP) pada Dinas Perhubungan Kota Makassar diantaranya; Penegak Hukum atau Petugas, Kesadaran masyarakat, serta Sarana dan Prasarana.
 
Kata kunci : efektifitas pelayanan, Bidang Pengambangan Keselamatan Dan Penindakan (PKP)