An airport is a land and water area with certain boundaries that is used as a place for aircraft to land and take off, boarding and dropping passengers, loading and unloading goods, and places for intra and inter-mode transportation, which are equipped with aviation safety and security facilities, as well as other facilities. products and other supporting facilities. Lion Air is the largest private airline in Indonesia, where the airline controls most of the domestic market share.
This study used qualitative research methods. Qualitative research methods are often called naturalistic research methods because the research is carried out in natural conditions (natural settings).
The results of this study explain the marketing strategy at the Air Lion Airline which, the challenges of implementing MPR include HR implementing Marketing Public Relations must be able to develop and improve IT capabilities on the basis of intellectual capacity, must understand data from research results, must understand the flow of research base data analysis , and coordination with related parties so that there is no coordination gap, must be able to have good relations with management who is the decision maker, HR implementing Marketing Public Relations must have a team leader mindset, and provide input to superiors.

Recently, china or what we know  as the bamboo curtain country was shocked by the news that one of its 55-years-old citizens from Wuhan, Hubei Province, was infected with a new deadly virus on November 17, 2019. which then spread as a worldwide pandemic. A new type of coronavirus known as SARS-CoV-2 is the cause of this pandemic. In Indonesia, the first case of this virus was found in March 2020. This virus in Indonesia causes an increasing number of deaths, the government’s efforts to accelerate the handling of COVID-19, especially for the aviation sector, by published the circular of the Task Force for the Acceleration of Handling Covid-19 Number 4 of 2020 which limits the travel of people to or from an area  in order to accelerate the handling of the spread of the Covid-19 virus.  This is one of the triggers for the decreased in the number of passengers at  Kupang El Tari International Airport.
This type of research is a mixed type of research  with a comparative descriptive method, which is to compare the period before and during the Covid-19 Pandemic. In this study, the author only wants to explain the existing data. The method used in this study is a mixed method because the variables studied used data in the form of numbers and verbal data obtained from interviews, observations and documentation.
The results of this study can be concluded that the number of passengers in 2019 and 2020 is different.The number of departing passengers at Kupang El Tari International Airport in 2020 are fluctuated. Sometimes up and sometimes down. So, the decrease in the number of passengers from 2019 - 2020 was 44% or 358,324 passengers. So the decrease is significant.

Supadio Internasional Airport Pontianak adalah bandar udara Internasional yang melayani rute penerbangan domestik dan internasional yang mulai beroperasi sejak tahun 2017. Meskipun selalu mengalami peningkatan jumlah penumpang, di Bandar Udara Internasional Pontianak masih terdapat beberapa masalah, salah satunya di kawasan Ramp Handling. Adapun masalah yang sering terjadi yaitu faktor cuaca dan kerusakan pada pesawat, yang menyebabkan para penumpang yang akan melakukan penerbangan tidak mendapatkan pelayanan yang memuaskan. Selain itu, terdapat perbedaan dengan tahun sebelumnya yaitu adanya pandemi covid-19. Tujuan penelitian ini adalah untuk mengetahui untuk mengetahui aktivitas Ramp Handling pada masa pandemi Covid-19 yang dapat menunjang kelancaran operasional penerbangan di Bandar Udara Internasional Supadio Pontianak.
Penelitian ini dilaksanakan di Bandar Udara Internasional Supadio Pontianak. Proses pengumpulan data ini berlangsung sejak tanggal 23 Mei s/d 10 Juni 2022 dengan menggunakan metode penelitian kualitatif. Dalam pengumpulan data melalui studi pustaka, wawancara terhadap informan serta observasi.
Hasil dari penelitian tentang analisis aktivitas bagian petugas Ramp Handling dimasa pandemi Covid-19 di Bandara Supadio Pontianak, hal ini dapat disimpulkan bahwa secara umum petugas ramp handling telah melakukan tugas dan tanggung jawab dengan baik dalam melakukan pelayanan terhadap penumpang yang akan melakukan perjalanan udara dalam masa pandemi Covid-19. kurangnya petugas ramp handling di masa pandemi menjadi kendala dalam kegiatan ramp handling.

The addition of the capacity of the domestic departure terminal room greatly affects passengers in terms of the quality of services provided by the airport, which can be assessed by passengers, in terms of meeting the needs of passengers. Passengers will feel satisfied if their needs and desires have been met. The purpose of this study is 1) To determine the effect of increasing the capacity of the domestic departure terminal space on the quality of public services at Sultan Hasanuddin International Airport Makassar. 2) To find out how big the effect of increasing the capacity of the domestic departure terminal space on the quality of public services at Sultan Hasanuddin International Airport Makassar.
This study employed a quantitative research method. The research approach used was inferential statistics. The instrument used in this study was a questionnaire. The number of samples was taken using the Slovin technique. The number of research respondents was as many as 100 passengers. The analysis used to answer the problem formulation was a simple linear regression analysis assisted by using the SPSS v.24.0 computer statistical application program.
The results of this study indicate that there is an effect of increasing the capacity of the domestic departure terminal space on the quality of public services at Sultan Hasanuddin International Airport Makassar. This is evidenced by the significant value of 0.00. Besides the addition of the domestic departure terminal room capacity contributes to the quality of public services at Sultan Hasanuddin International Airport Makassar by 47.5%.