This study aims to analyze the influence of Perceived Organizational Support and employee loyalty on employee performance at RSU Martha Friska Multatuli. Perceived Organizational Support refers to employees’ perception of how much the organization values their contributions and cares about their well-being. Employee loyalty reflects dedication and emotional attachment to the organization, demonstrated through responsibility, compliance, and commitment to contribute positively. This research uses a quantitative approach with path analysis. The sample consists of 69 contract employees from the nursing and medical support divisions, selected from a total population of 227 employees. The results show that Perceived Organizational Support and employee loyalty have a positive and significant effect on performance. Moreover, Perceived Organizational Support also significantly influences loyalty, and indirectly affects performance through employee loyalty.

This study aims to analyze the effect of work discipline and knowledge management on employee performance at the Technical Implementation Unit (UPT) of Lubuk Pakam Health Center. The research uses a quantitative approach with surveys and questionnaires distributed to 67 employees as the sample. The results show that work discipline and knowledge management simultaneously have a positive and significant effect on employee performance with an F-value of 19.336 (p < 0.05) and an R Square of 0.377, indicating that both variables contribute significantly to performance improvement. These findings highlight the importance of enhancing work discipline and effective knowledge management to achieve optimal employee performance at the Lubuk Pakam Health Center.