The purpose of this study is to describe what Special Strategies are carried out by teachers in developing the independence of early childhood in group A at Raudhatul Athfal AL-Asrafy Asyaman Swakarsa. And what factors influence the independence of early childhood in group A aged 4-5 years at Raudhatul Athfal AL-Asrafy Asyaman Swakarsa. The type of research used is descriptive qualitative using observation, interview and documentation methods. The data analysis technique uses the concept of Miles and Hubermen, with the steps of data reduction, data presentation, and drawing conclusions. The results of this study indicate that the specific strategies given by teachers in developing the independence of early childhood in group A at Raudhatul Athfal AL-Asrafy Asyaman Swakarsa are 1) Teachers encourage children to carry out their daily activities independently without the help of others, 2) Provide opportunities for children to make their own decisions, 3) provide opportunities for children to play without being accompanied, 4) Give children the opportunity to do something themselves even though they often make mistakes 5) Encourage children to express their feelings and ideas, and 6) Train children to socialize and adapt so that children can learn to face complex social problems. Factors that can influence the independence of early childhood in Raudhatul Athfal AL-Asrafy Asyaman Swakarsa are parenting factors and environmental factors.

This study aims to analyze the influence of service quality and customer complaint handling systems on customers' intention to revisit Bolly Department Store in Dompu. The background of this research is based on the importance of effective service strategies in maintaining customer loyalty amid the increasingly competitive retail business environment. The research approach used is quantitative, employing a survey method. Primary data were collected through questionnaires distributed to customers who had previously shopped at Bolly Department Store. The data collection technique used purposive sampling based on specific criteria, resulting in 98 respondents. Data analysis was conducted using the Structural Equation Modeling (SEM) method based on Partial Least Squares (PLS) with the assistance of SmartPLS version 4.0 software. The results of the study indicate that both service quality and customer complaint handling have a positive effect on customers’ intention to revisit Bolly Department Store in Dompu. These findings suggest that excellent service and the company’s responsiveness in handling complaints can create a pleasant shopping experience, enhance customer trust, and foster loyalty that leads to repeat visits.