This study examines the role of Artificial Intelligence (AI) in personalizing customer experiences, focusing on the benefits, challenges, and opportunities presented by this technology. AI enables companies to enhance operational efficiency while creating more personalized customer experiences through deep data analysis. The technology provides relevant product and service recommendations, optimizes every stage of the customer journey, and improves engagement and satisfaction. The research was conducted through webinars involving various groups, including academics, practitioners, and the general public. The findings indicate that AI implementation offers significant benefits, such as improved operational efficiency and customer satisfaction. However, ethical, privacy, and data security challenges require a responsible implementation approach. With a strong ethical framework, AI can continue to be developed to support innovation without compromising customer rights protection.

Zakat isdesigned by Allah SWT for the purpose of human benefit as an individual, social welfare and welfare of the wider environment. In the zakat other than a ritual dimensions there are also positive values that will be internalized to individuals who do, people who accept and wider social environment. Muzakki will obtain these educational values if they meet several conditions. First, he performs zakat based on faith and sincerity. Second, carry out zakat according to the guidance, that is to fulfiiI the requirement, to get along and to do the things that are desirable. Third, to live the meaning behind the worship performed. Fourth, dig maqashid al shari'ah from worship to be executed.