This study aims to analyze the suboptimal performance of hydraulic pump system on hatch cover performance on MV. Emerald Indah using USG (Urgency, Seriousness, Growth) method and data collection techniques in the form of observation, documents, and interview. The purpose of this study is to determine the causes, effect and efforts in solving the problems discussed. The results of the study indicate that several factors cause the hydraulic pump system to not function optimally , including dirty filters, leak in the hydraulic pump and pipe, and operation that is not in accordance with procedures. The effect of the suboptimal hydraulic pressure which ultimately becomes the main problem that inhibits the hatch cover opening process. To overcome this problem, improvements are needed such as periodic filter cleaning, replacement of leaking components, and increasing crew understanding of operational procedures. This research is expected to provide insight for related parties in improving the performanceof the hydraulic pump system and the efficiency of the loading and unloading process on ships.

This study was conducted to determine the process of implementing the procedures for managing ship arrival and departure documents to facilitate loading and unloading procedures. PT. Seroja Jaya Agency, Kuala Tanjung branch, handles types of ships, such as Container vessels, Motor Tankers, Bulk Carriers, Tug Boats and Barges. The important role of operational agents is very influential in the smooth running of ship arrival and departure activities when docking, loading/unloading, and sailing. Preparation of notifications and management of arrival permits are the main tasks of the agency before the ship arrives and departs, known as clearance in and clearance out. Qualitative research type, data collection techniques with interviews, observations and documentation.

Snepac Shipping Batam is a shipping company engaged in the field of agency services. In the sense of a representative of (Shipping agency) for the management of ship documents and the management of ship needs at the destination port. In compiling this paper the author uses several methodologies during the land practice, namely the field method (field research) and the library method (library research). To find out and get closer to how the shipping company PT. Snepac Shipping Batam carries out ship service activities according to ship needs at the port. This paper aims to find out the implementation of the host to host system for port service payments at the BP Batam office. BP Batam is the Batam Sea Management Agency where BP Laut Batam is an agency that plays an important role in handling ships entering the Batam port area which provides a port as a place for ships to carry out activities both in the loading and unloading process or ship guidance and towing activities. Under the supervision of BP Laut Batam, this agency has an important role in regulating everything related to the port, starting from regulating port costs which include mooring, guiding and towing costs needed by the ship.

Putra Andalas Samudera is a company that operates in the field of domestic and overseas agents, PT. Putra Andalas Samudera provides ship entry and exit licensing services, certificate extensions, and management of sign on and sign off seafarers' books. The data collection methods used by the author in writing this paper are the field observation method (field research) and the library research method. This paper aims to determine the process of managing the sign on/off book for ship crew sailors at PT. Putra Andalas Samudera, the process began after a direction from the owner that there would be a crew change activity, after that the process of signing on the crew's seaman's book went to the KSOP class 1 Dumai office. Signing on/off in the sailor's crew book is very important for a seafarer, apart from being a sign that the seafarer has legally joined the ship, it also adds to the seafarer's work experience. The problems faced in the process of signing on/off the crew sailor's book were the delay in information from the owner to sign on the crew's sailor's book which resulted in hampering the clearance process. Good cooperation and coordination between shipping companies and related agencies in signing on/off seafarers' books is very necessary for smooth service to crew document handlers. It is important to remember that the purpose of coordination is so that the relevant agencies can carry out their duties and functions smoothly, safely and efficiently.

 
 

This paper aims to provide in-depth insight into the complexity of handling ship arrivals and departures through the Inaportnet System by explaining how the system works, interactions between parties, and how the Inaportnet system helps improve the efficiency and smoothness of the shipping process at the terminal. This research was conducted at PT. Snepac shipping, daring the author’s pratek darat (PRADA) which began on January 17, 2024 to June 17, 2024. The datea source was obtained through primary data obtained directly from the Inaportnet system of PT. Snepac Shipping, with interviews conducted with managers and operational staff of PT. Snepac Shipping. As well as secondary sources, namely literature related to the title of this paper. The result of study lead to an in-depth understanding of the submission of ship arrival and departure permits at the Sarana Citra Nusa Kabil Special Terminal on the Inaportnet system. The involves the main focus is on how this system support document management, ship coordination, and port readiness, as well as a means of conneting ships and jetties for the implementation of activities at the port. In this context faciliating document management and port readiness which are integrated to support the smooth shipping process at the terminal. 

The purpose of this paper is to study how the management process sign on in the ship seaman’s book PT. Putra Anambas Shipping Batam. The process begins with an order from the owner that there will be a crew change, and then proceeds to the KSOP Khusus Batam Office. As for the problem, the problem faced in the sign on crew book process is the late information from the owner to sign on the ship's seaman’s book. As a result, when the ship is to depart, the crew's book has not been signed, which results when the boat is to leave and the sailor's books have not been sign on thus hindering the clereance process. Cooperation and good coordination between the shipping company and the relevant authorities in the sign on book activities of the seafarers is imperative for the smooth handling of crew documents.

PT. Putra Samudera Inti Batam carried out the arrival and departure process for the Millennium 806 ship using the B-SIM application in the free trade zone area. Apart from that, the author also wants to know more about the process regarding the arrival and departure of the Millennium 806 ship using the B-SIM application. The method used in data collection is the field research method which consists of observation and interviews and the library research method. According to the process, the agent must ensure that the ship's next destination is the port in the Batam area, the agent completes the ship arrival request documents because before the ship arrives the agent must submit a ship arrival request or Ship General Statement (PUK), upload the documents into the B-SIM application, carry out verification to ensure that the data entered is correct until the fund hold is issued. After the activity is completed, the agent realizes the invoice in full to pay off the port service fees for the ship's departure. Agents always maintain good relations with other shipping companies and related agencies. With this good relationship, the process of managing the activities to be carried out by the ship can be maintained smoothly. Apart from that, the obstacle that occurs when requesting the ship's arrival and departure process is checking whether the note has been closed or whether the previous payment has not been paid. The arrival and departure process for ships using the B-SIM application must be carried out for every ship entering the Batam Free Trade Zone area and is carried out in accordance with applicable government regulations.

The purpose of writing this paper is to find out and analyze how to optimize the making of Dahsuskim permits for the residence permits of foreign crew who will work on lay up ships at PT. Trans Shipping Agency Batam and foreign crew who are in Indonesian waters for a long time must be in Dahsuskim. The method used in collecting data is using the Field Research and Liberary Research methods. Dahsuskim is a limited stay permit for Special Immigration Facilities which is specifically intended for foreign workers who work on ships or floating equipment in Indonesian waters. The long processing process has had a significant impact on foreign workers and companies. In carrying out Lay Up activities, the Ship Owner appoints an agent or shipping company to manage all processes of Lay Up activities including taking care of the ship's needs and the needs of the ship's crew. In contrast to routine ships, Lay Up ships will stay for a long time in Indonesian waters and must have permits including residence permits for foreign crew entering and exiting Indonesia. In this case, crew or foreigners entering and exiting Indonesia must have a visa which can only be obtained by submitting an application to the office. Immigration/General of Indonesian Immigration. Immigration plays a very important role because immigration is a government agency whose activities include providing all Immigration permits in the form of visas, entry permits, registration of foreigners, re-entry permits (Exit Re-Entry Permit), non-return exit permits (Exit Permit Only).