The decline in the number of UMKM in Sukabumi City is inseparable from the lack of independence of business actors in production process technology, weak financial management, and incompetent human resources are problems that are often faced by UMKM business actors in Sukabumi City. This study aims to analyze the influence of variables of perception, attitude and consumer preference on customer satisfaction. The research method used was probability sampling using a questionnaire as an instrument to collect data from 100 respondents. The results of this study indicate that simultaneously, perceptions, attitudes and consumer preferences have a positive and significant effect on customer satisfaction, with an R Square value of 61.1%. The remaining 38.9% is influenced by other factors not examined in this study. Perceptions, attitudes and preferences also have a significant effect on customer satisfaction. The results showed that consumer preference variables had a greater influence than perception and attitude variables on customer satisfaction of Snack Food UMKM in Sukabumi City. The conclusion is that in the context of Snack Food UMKM in Sukabumi City, both perceptions, attitudes and preferences are essential factors that need to be considered in determining customer satisfaction.

This study aims to identify and analyze the factors that influence economic growth in Singapore. The research method used is a qualitative method with descriptive analysis techniques using a literature review approach such as scientific journals and digital books. The results showed that the factors that influence the increase in Singapore's economic growth are foreign direct investment, progressive economic policies, export sector and international trade, energy consumption and infrastructure, human resources and education, finance and banking sector, innovation and technology and strategic geographical location and research issues discussed.
 

The rapid development of information technology has provided great opportunities for the service sector to improve efficiency and convenience, including in vehicle washing services. This research aims to develop a web-based system using the Laravel framework, which is designed to simplify the online ordering process and overcome queuing problems. The system features user authentication, location-based booking, payment gateway integration for real-time transactions, and an interactive dashboard for service providers. The case study was conducted at Carenmore, a vehicle wash service in Krian. The implementation results show that the system is able to reduce customer waiting time, provide a better user experience, and improve service efficiency. Further development is recommended to add a variety of features, improve interface design, and increase the system's ability to handle larger user loads.