This research examines the development of the Telaga Pelemwatu Tourism Village through BUMDes in Pelemwatu Village, Gresik Regency. Using descriptive qualitative methods, this research analyzes tourism development based on six indicators: Attraction, Accessibility, Facilities, Lodging, Activities and Supporting Services. The research results show that the development of this tourist village has been effective in attracting tourists with its unique appeal, but still faces challenges in terms of accessibility and infrastructure. Even though it has succeeded in improving the welfare of local communities and preserving culture and the environment, improvements are still needed in several aspects such as promotion, maintenance of facilities and improvement of supporting services. This research concludes that the development strategy for the Telaga Pelemwatu Tourism Village can be used as a model for the development of other tourist villages in Indonesia, noting that there is a need for continuous improvement to meet visitor needs and ensure long-term sustainability.            
 

This research aims to analyze and describe the PBPU BP PEMDA/KIS PBI D UHC activation program policy to improve health services for low-income communities in Sidoarjo Regency. This type of research uses qualitative descriptive research, with data collection techniques carried out through observation and interviews. This research uses the theory of George Edward III. The research results explain that the PBPU BP PEMDA/KIS PBI D UHC activation program to improve health services, especially for low-income communities in the Sidoarjo Regency area, has been quite effective overall, but there are still several obstacles that can still be overcome by improvement and re-evaluation. The implementation of the PBPU BP PEMDA/KIS PBI D UHC activation program to improve health services for low-income communities in Sidoarjo Regency is expected to improve the quality of services better in the future..

Unemployment is a very serious problem in the economy because it affects a person's life physically and mentally. The government responded to this problem by creating a labor-intensive program. The labor-intensive program is an initiative that aims to empower the community, especially productive poor families. This program is designed to achieve several goals, namely reducing unemployment, alleviating poverty, and increasing people's sources of income through the use of natural resources, technology, and workers. This research aims to evaluate the implementation of community empowerment through labor-intensive programs in Gubeng District. This research was conducted with a qualitative descriptive approach and used George C. Edward III's policy implementation theory. The research results show that the implementation of the labor-intensive program in Gubeng District is in accordance with Surabaya Mayor Regulation Number 83 of 2023. However, there are several obstacles to implementation, namely the lack of public interest in the labor-intensive program. Therefore, it is hoped that the Gubeng District government will be more aggressive in providing information regarding labor-intensive programs via social media with the aim of increasing public interest. The government must also evaluate and carry out direct monitoring in the field in the implementation of labor-intensive programs in Gubeng District.
 

This research aims to analyze and describe electronic parking policies that can consider the technology readiness factor of the people of Surabaya in order to realize a smart city. This type of research uses qualitative descriptive research, with data collection techniques carried out through observation and interviews. This research uses theory using Jan Merse's theory. The research results explain that the electronic parking policy which can take into account technology readiness factors is overall quite effective, although there are still obstacles that can be overcome with continuous monitoring and evaluation. The implementation of this policy supports the development of smart cities and is expected to improve the quality of life of Surabaya City residents.

The 3R program (reduce, reuse, recycle) is one of the programs of the Surabaya City Environmental Office in managing waste problems in Surabaya. With the population density in Surabaya, it does not rule out the possibility of a large number of waste consumption, especially plastic waste. This study aims to see the level of effectiveness of the implementation of the 3R program (reduce, reuse, recycle) in Surabaya City by the Surabaya City Environmental Office. The author looks at DLH Surabaya's efforts in improving the quality of waste management, especially plastic waste and sees what factors support the success of the 3R program in processing plastic waste in Surabaya. Plastic waste has a nature that is difficult to decompose and requires a long time even hundreds of years to decompose. Therefore, DLH Surabaya applies waste management with the 3R concept. The method used in this study is descriptive evaluative. The results of the author's research during his internship at DLH Surabaya show that waste management using the 3R concept (reduce, reuse, recycle) runs effectively as evidenced by the reduction of waste in Surabaya by around 1.5 tons of waste per day and 2 tons of plastic waste per day. The author examines using effectiveness theory according to Sugiyono in Budianni, which includes 3 effectiveness indicators, namely, Target accuracy, Socialization, Monitoring.

The Surabaya City Government is part of the Regional Government is obliged to carry out government affairs related to basic services, including in the social sector carried out by the Social Service. The purpose of this study is to find out more about one of the services owned by the Surabaya City Social Office in the welfare of people with disabilities, namely the distribution of disability aids which are distributed free of charge and directly delivered to the homes of beneficiaries. The research method used in this study is qualitative which is carried out by literature studies based on applicable laws and regulations and interviews with Social Service employees which aim to understand more deeply about the topics in this study so that the author can present accurate data. The hope of this service is that it can provide convenience and comfort of service to the people of Surabaya in receiving assistance because it is delivered directly by officers from the Social Service. 

Based on the Surabaya Mayor Regulation Number 5 of 2013 concerning Guidelines for the Use of Information and Communication Technology in the Implementation of Regional Government, that in each agency making innovations which utilizes information and communication technology in providing services based on convenience for users; without barriers between one institution and another; transparent and the availability of public information; fairness; accountable; and service standardization. But in reality many teachers have difficulty in using it. This study aims to describe the application of the SIAGUS application at SMPN 52 Surabaya along with its supporting and inhibiting factors. This type of research is using descriptive qualitative. The focus of his research uses the theory of indicators of successful implementation of e-government based on the results of a study from the Harvard JFK School of Government namely Support, Capacity, and Value. The results of this study indicate that the application of the SIAGUS application at SMPN 52 Surabaya is quite good when viewed from the indicators of Support, Capacity, and Value but there are still teachers who do not understand how to use the SIAGUS application so that in-depth assistance is needed by forming small groups and additional appointments. operators to be included in the group. In addition, server errors were also encountered so that there was a need for repairs or additional capacity on the central server at the Surabaya City Education Office.AbstrakBerdasarkan Peraturan Walikota Surabaya Nomor 5 Tahun 2013 tentang Pedoman Pemanfaatan Teknologi Informasi dan Komunikasi dalam Penyelenggaraan Pemerintahan Daerah bahwa dalam tiap instansi membuat inovasi yang memanfaatkan teknologi informasi dan komunikasi dalam memberikan pelayanan yang berasaskan pada kemudahan bagi pemgguna; tanpa jarak antara satu instansi dengan instansi lain. Namun pada kenyataannya banyak guru yang mengalami kesulitan dalam menggunakannya. Penelitian ini bertujuan untuk mendeskripsikan mengenai penerapan aplikasi SIAGUS di SMPN 52 Surabaya berserta dengan faktor pendukung dan penghambatnya. Jenis penelitian ini menggunakan deskriptif kualitatif. Fokus penelitiannya menggunakan teori indikator keberhasilan penerapan e-government berdasarkan hasil kajian dari Harvard JFK School of Government yaitu Support, Capacity, dan Value. Hasil penelitian ini menunjukkan bahwa penerapan aplikasi SIAGUS di SMPN 52 Surabaya cukup baik apabila dilihat dari indikator Support, Capacity, dan Value namun juga masih ditemukan guru yang kurang paham dalam menggunakan aplikasi SIAGUS sehingga perlu dilakukan pendampingan secara mendalam dengan cara membentuk kelompok kecil dan penunjukan tambahan operator untuk dimasukkan ke dalam kelompok tersebut. Selain itu juga ditemui server eror sehingga perlu adanya perbaikan atau penambahan kapasitas pada server pusat di Dinas Pendidikan Kota Surabaya.