This study aims to analyze the structure of the Management Information System (MIS) implemented in MTs EXPGA as a secondary educational institution. MIS is an important instrument in supporting decision making, managing academic and non-academic data, and improving the efficiency of school administration. This research method uses a qualitative descriptive approach with observation, interview, and documentation techniques. The results of the study indicate that the MIS structure in MTs EXPGA is divided based on operational, managerial, strategic, and decision support functions. Although the implementation of this system has covered the basic needs of school management, improvements are still needed in terms of data integration and HR training. This article provides recommendations for improvements to optimize the use of MIS in supporting educational goals in the digital era.

The research was conducted in Jatikesuma village, Namorambe subdistrict, Deli Serdang district. The aim is to describe what the teacher's role is in the development of students. By conducting interviews with students and educators in the surrounding environment. In this research, the aim is to create closeness between students and educators. By carrying out extracurricular program activities or holding competitions with the involvement of educators. And likewise, observations and interviews were carried out on each individual to find out the role of the teacher towards students. The data is presented and processed and presented using analytical methods. This research shows that all activities held in each school are directing, training, guiding, shaping students in a better direction, in order to create a more advanced generation. The reason why students cannot be directed, trained, formed and so on is because there are many obstacles, such as lack of education from parents and a bad environment.

Artikel ilmiah ini bertujuan untuk membangun hipotesis penelitian tentang pengaruh antar variabel yang akan digunakan pada penelitian lebih lanjut dalam bidang ilmu manajemen pemasaran. Tujuan dari artikel ini adalah untuk mengevaluasi literatur tentang pengaruh kualitas produk, kualitas pelayanan, dan citra merek terhadap kepuasan pelanggan dan loyalitas pelanggan. Metode penelusuran lembaga pustaka, seperti Google Scholar, Mendeley, dan media online akademik lainnya, digunakan dalam proses penulisan artikel Literature Review ini. Hasil penelitian menunjukkan bahwa kepuasan pelanggan dapat dipengaruhi oleh kualitas produk, pelayanan, dan citra merek. Selain itu, kualitas produk, pelayanan, dan citra merek juga dapat mempengaruhi kesetiaan atau loyalitas pelanggan terhadap produk atau jasa tersebut.