Indonesia is one of the many countries with confirmed cases of Covid-19. An increase in Covid-19 cases can have a big impact, one of the impacts is the declining quality of human resources for each individual in a company. To improve the quality of human resources, of course you have to know the management of human resources. Human resource management is the process of managing human beings from planning, recruitment, selection, training, development, compensation, career, safety, health and maintaining industrial relations to termination of employment to achieve from the company and achieve prosperity. The scope of HRM is the objectives of HRM, policy objectives and functions of HRM related to improving the quality of the company's human resources, including: 1. Planning 2. Organizing 3. Implementation 4. Supervision. The functions of human resource management in a company or organization itself include: 1. Job analysis 2. Human resource planning 3. Human resource recruitment 4. Selection 5. Training and development 6. Job evaluation 7. Compensation 8. Career path 9. Safety and health. Factors that influence the quality of human resources in a company are as follows: 1. Company culture 2. Environment 3. Technology 4. Leadership 5. Adaptation 6. Productivity 7. Motivation and recognition. The company's strategy in order to improve the quality of human resources after Covid-19, as follows: 1. Clear job description 2. Detailed work planning 3. Emphasis on technical qualifications and skills 4. Emphasis on special worker training 5.

This research was conducted with the intention of discovering how the management of incoming and outgoing letters is handled in the General, Personnel, and Legal Subdivisions of the Office of the Education Office of the Province of South Sulawesi. This is a qualitative study, with data obtained from direct observations and interviews about the management of incoming letters and letters. The descriptive research methodology was utilized for this study's research design. Field studies by observation (observation) and interviews were used to collect data for this study (interview). The study's findings revealed that the management of incoming and outgoing letters in the General, Personnel, and Legal Subdivisions at the South Sulawesi Province Education Office, based on the results of interviews and observations, employs a combined principle, namely the principles of centralization and decentralization. In terms of archive storage, inactive archives are managed by Archivists, whereas active archives are managed by their respective subsections.

Penelitian ini dituangkan dalam Tugas Akhir yang bertujuan untuk mengetahui penerapan standar operasional prosedur (SOP) dalam meningkatkan kinerja karyawan pada PT Hadji Kalla Daya Cabang Makassar.
Jenis penelitian yang digunakan adalah deskriptif kualitatif, yaitu penulis menggambarkan hasil observasi dan wawancara yang diperoleh di lapangan. Metode ini merupakan penyajian data yang bersumber dari permasalahan yang dihadapi perusahaan, dan permasalahan tersebut dianalisis menggunakan pendekatan berdasarkan teori-teori yang ada.
Setelah menganalisa data dan mengukur kinerja pegawai dengan menggunakan data pelanggaran, penulis menyimpulkan bahwa PT Hadji Kalla Cabang Daya Makassar telah menerapkan standar operasional prosedur dengan baik, hal ini dapat dilihat dari peningkatan penjualan dan eksistensi perusahaan yang berdiri sejak tahun 1952 hingga sekarang. terus mengalami masalah. perkembangan.