Micro, Small, and Medium Enterprises (MSMEs) in Indonesia contribute 60% of regional income and absorb 97% of the workforce, yet many do not have a Business Identification Number (NIB). This activity aims to support government programs by improving capacity, access to capital, and business legality. The community service activity was conducted at the Market Day of SMK Nusantara, Ciputat, using the Participatory Action Research approach, involving 15 lecturers and students from STIE Ganesha. Results showed: 85% of participants were satisfied, but 40% faced difficulties using OSS, and 30% desired additional sessions. Participants' suggestions included follow-up programs, digital training, longer activity duration, and collaboration with financial institutions. Recommended follow-up includes continued assistance, digital literacy training, extended activity duration, and broader collaboration to strengthen the impact of the community service for business actors. 

The purpose of this study was to determine employee performance in Child-Friendly Integrated Public Spaces, Kebon Jeruk District, West Jakarta, residents' satisfaction in Child-Friendly Integrated Public Spaces, Kebon Jeruk District, West Jakarta. and the role of Employee Performance on Citizen Satisfaction in Child- Friendly Integrated Public Spaces, Kebon Jeruk District, West Jakarta.This research method is a qualitative description through interviews with informants as key informants who explain or describe the effect of employee performance on citizen satisfaction in Child-Friendly Integrated Public Spaces, Kebon Jeruk District, West Jakarta. And through Focus Group Discussion (FGD) which is a group interview that emphasizes interaction on the topics discussed. This study also describes testing the validity of the data, the validity of the data or the credibility of the data, namely in observation, perseverance, discussion and study as well as analysis of the satisfaction of these residents.The results of the study showed that there was a value gap in the views of officials who were interviewed and discussed with community groups who were also interviewed by researchers. So the need for a researcher's perspective and confirms that performance is a substantial factor in creating maximum work. Thus the role of performance on citizen satisfaction in the Child-Friendly Integrated Public Space, Kebon Jeruk District, West Jakarta, is very important. Not only encouraging the creation of new values in understanding citizen satisfaction.

The demands and needs of the community for banking product services are increasing, however, in a situation of banking competition, banks need to work hard to get prospective customers and retain them, efforts to get customers are largely determined by the company's ability to provide quality services. One way to create quality service is that banks can differentiate themselves by consistently delivering higher quality than their competitors, the bank interacts with customers accompanied by control feedback and measures of success. The research method used in this study uses the Multiple Regression analysis method. with a total sample of 75 with results showing Based on the results of data analysis shows that service quality and security have a significant effect on customer satisfaction PT. Bank Rakyat Indonesia Persero Tbk Kabanjahe Branch