Konsep Orientasi Pelanggan sangat penting bagi perusahaan untuk berkembang di era saat ini, dengan memanfaatkan teknologi untuk mendapatkan wawasan yang mendalam tentang perilaku pelanggan mereka. Salah satu alat teknologi tersebut adalah pembelajaran mesin, khususnya yang menggunakan pendekatan pemrosesan bahasa alami (NLP). Penelitian ini menggunakan lima algoritma yang berbeda dan menggabungkan berbagai metode untuk meningkatkan kinerja model machine learning. Melalui penerapan teknik-teknik seperti random over-sampling (ROS) dan ensemble learning, akurasi prediksi keseluruhan untuk kelas minoritas meningkat secara signifikan. Model ensemble yang diintegrasikan dengan ROS mencapai akurasi 0,90 dan mean square error 0,91, mengungguli algoritma lain yang diuji dalam penelitian ini. Pendekatan yang dioptimalkan ini tidak hanya menunjukkan keefektifan pemanfaatan teknologi untuk sebuah perusahaan dapat menerapkan strategi yang berpusat pada pelanggan, tetapi juga menyoroti pentingnya peningkatan metodologi dalam pemodelan prediktif untuk keberlanjutan bisnis.
 
Kata kunci: Klasifikasi Emosi, Pembelajaran Mesin, Pemrosesan Bahasa Alami, Hard Voting, Random Over Sampling.

Mediation has been regulated in Perma Number 1 of 2016 Article 1 point 1 explaining mediation as an alternative way of resolving disputes through a negotiation process to obtain an agreement between the parties assisted by a mediator. Mediation seeks (win-win solution) to reach a peace agreement. However, in fact there are still many mediations that do not work effectively, one of them in Gampong Bumi Sari in several cases of dispute, they did not make a letter of conciliation resulting in another dispute case, Article 27 paragraph (1) Perma Number 1 of 2016 explains to make a written peace agreement when the mediation reaches an agreement, an increase in cases of land disputes that mediation did not complete, one of the parties to the dispute during mediation carried a sharp weapon with the family so that the mediator felt intimidated. This study aims to find out how the process of resolving land disputes through mediation in Gampong Bumi Sari, find out what are the obstacles in the process of resolving land disputes through mediation in Gampong Bumi Sari, and see the level of effectiveness of resolving land disputes through mediation in Gampong Bumi Sari. The method used in this research is the empirical method, namely examining how the law works in the community environment.
 

Information technology has become an important part of human life, especially with the rapid development in the field of artificial intelligence (AI). AI plays a significant role in improving the effectiveness and efficiency of learning, especially in higher educationenvironments. This study aims to explore the role of AI in students' lives, focusing on the application of AI in education and its impact on students' learning experiences. This study uses a quantitative descriptive method with data collection through a survey of 30 Elementary Madrasah Teacher Education (PGMI) students at STITA Labuhanbatu. The survey results show that the majority of students have a good understanding of AI and a positive perspective on its influence on learning. AI has been shown to improve personalization in learning, assist academic administration, and prepare students for an increasingly digital workforce. However, this study also identifiednegative impacts, such as the potential for declining student literacy and the risk of technology addiction. Therefore, it is important to improve digital literacy and education about AI so that students can utilize this technology optimally and responsibly.

The basis for this study is the observation that children's fine motor abilities at TK Diponegoro Asam Jawa, Torgamba District, South Labuhanbatu Regency, have not grown to their full potential. Nearly 80% of students need help from the teacher to finish learning activities like paper weaving, which are designed to improve fine motor skills. Children find the methods less engaging because they are not the best, and thematerial does not align with the studied issues. This study aims to ascertain whether paper folding exercises at TK Diponegoro Asam Jawa have improved the fine motor skills of children ages 4-5. This study employs a descriptive methodology. This studyuses documentation and observation as data collection methods. Children from TK Diponegoro Asam Jawa's Group A are the study's subjects. According to the study's findings, 34 youngsters (100%) attended cycles I and II. Of 34 pupils, 11.76% demonstrated Very Good Development (BSB) in cycle I and 29.41% in cycle II. BSH, or development according to expectations, was 23.53% in cycle I and 50% in cycle II. Beginning to Develop (MB) was 23.53% in cycle I and 20.59%in cycle II. Not Developing (BB) was 0% in cycle II and 41.18% in cycle I. As a result, cycle II classifies it as complete

This research is based on child development in Raudhatul Athfal Al-Bashitiyah. In learning activities in early childhood education RA Al-Basithiyah in group B, the ability to recognize children's numbers is still very low. When asked to show numbers and match the shape of the numbers. In addition, there are only 13 children who can write numbers 1-10, and only 17 can re-state numbers 1-10 in sequence. The reason for the inability of children in RA Al-Basithiyah to recognize and mention the concept of numbers 1-10 is that the learning method used in recognizing numbers is not optimal. Very minimal learning media is used to recognize numbers, so it cannot stimulate children to recognize them. This study aims to determine whether using number card media can improve children's counting skills in RA Al Bashitiyah. This research is Classroom Action Research (CAR). Data collection techniques in this study were observation and documentation. The subjects in thisstudy were children of RA Al Bashitiyah. The results of this study used two cycles: in cycle I, the MB category had 18 children (60%) and BSH 12 children (40%). In cycle II, the MB category was two children (7%), and the BSB category was 28 children (93%), meaning cycle II was declared complete. It can be concluded that number card games can improve children's counting skills.

This article aims to analyze the level of implementation of good corporate governance (GCG) at PT. Bank Aceh Syariah KC Bireuen through a qualitative approach using the interview method. Qualitative research methods are used to gain an in-depth understanding of GCG practices in Islamic financial institutions. This research involved interviews with parties related to the organization, one of whom was the bank's staff. The data collected was analyzed to evaluate the extent to which GCG has been implemented in various aspects of the company, such as Transparency (Information Openness), Accountability (Accountability), Responsibility (Accountability), Fairness (Fairness), Professional, Shariah Compliance. The results of this analysis are expected to provide a comprehensive picture of the level of GCG implementation at PT. Bank Aceh Syariah KC Bireuen and potential improvements that can be made. This research is expected to contribute to stakeholders in understanding the importance of GCG in improving company performance and public trust.

The study aims to determine the effect of personality and work motivation on employee performance at Badan Pusat Statistik office in Central Lombok Regency. The data collection method used is the census method using primary data collected directly from the respondents using a questionnaire. The type of research used in this research is associative research with a quantitative approach. The population number in the study was 33 respondents. The analytical tool used is multiple linear regression analysis using SPSS version 25. The results of the analysis show that: (1) Personality has a positive and significant effect on employee performance, (2) Work motivation has a positive and significant effect on employee performance.

In the era of rapid technological and information system developments that encourage people, both groups and individuals, both government and private institutions to utilize technological developments have a very important role in the progress of human life. Rapid technological developments One of the advantages of computers in processing data can increase effectiveness, productivity, and efficiency in carrying out work in current technology makes it easier to manage inventory. Cash sales transactions are said to have been carried out if the company has received payment from the customer and will then be handed over by the company to the customer of the Cat Jaya Gemilang Semarang shop, a company engaged in the field of building paint trading in Semarang. Currently, the system that is running is still manual, namely the administration section records incoming and outgoing goods, all recorded in the book for sales are also recorded manually. With manual recording, books are easily damaged or torn, data in the warehouse records is sometimes not the same as the physical goods that exist, and there is no data security. With the above problems, the author created a system that can reduce weaknesses by creating a systematic application in the database.

This research aims to analyze the legal aspects of the PPJB, identify factors that affect its validity, and evaluate the legal protection provided to consumers. In recent years, there have been increasing cases of consumers being harmed when buying property on a pre-project selling basis because the PPJB often disregards consumer rights according to applicable laws, thus favoring developers. This research is important to contribute to the development of regulations that are more comprehensive and provide legal certainty for all parties involved in pre-project selling property transactions. This topic has not been comprehensively addressed in previous studies. The research method used in this study is normative legal research with a statutory approach, and the data collection technique employed is a literature study. The results of this research indicate that developers must fulfill all existing requirements before selling property through pre-project selling, which should be formalized in a PPJB executed before a notary or in an informal PPJB. The PPJB is binding, and the parties must comply with its contents. Developers are obligated to compensate consumers if their actions have caused harm.

Banda Aceh, a coastal city located in the western most province of Indonesia, has long been known for its stunning natural beauty and vibrant cultural heritage. Situated on the northern tip of Sumatra Island, this bustling city is surrounded by the vast expanse of the Indian Ocean on one side and picturesque hills on the other. However, beneath its picturesque facade lies an alarming reality - Banda Aceh stands perilously exposed to a high risk of disaster.. With the history of disasters in Aceh which is one of the biggest disasters that has caused many casualties, education related to disaster awareness needs to be carried out. People with hearing  disabilities are one of the vulnerable groups in the event of a disaster. Education related to disaster awareness is a form of non-structural mitigation which at this time has been widely carried out both in formal education in schools and campuses and informally in the community. Efforts to increase disaster awareness through education are important, including for groups with disabilities . As a group with hearing impairments, they are at greater risk when a disaster occurs because they cannot hear warnings through sound media and the communications gap. However, with disaster awareness through education, people with disabilities are also expected to be able to carry out independent evacuations and save themselves when a disaster occurs. This research aimed to explore the effectiveness of designing disaster media education for children with disabilities in Banda Aceh, Indonesia. Recognizing the unique vulnerabilities of children with disabilities during disasters, the study focused on developing an inclusive and accessible media-based educational program. The method used in the research is qualitative research and encompassed various stages, including needs assessment, program development and implementation. Designing disaster media education for children with disabilities in Banda Aceh proved to be an effective and essential approach to bridge the education gap and enhance disaster preparedness among this marginalized group. The research outcomes emphasize the importance of inclusive and accessible education in disaster management, aiming to ensure the safety and well-being of all children, regardless of their abilities. The findings of this research contribute to the growing body of knowledge on disability-inclusive disaster education and provide a basis for future program development and policy-making in disaster management in Banda Aceh and beyond.