This research aims to implement the marketing strategy of Pempek Palembang FC (Micro, Small, and Medium Enterprises) MSMEs through Instagram social media. Established in May 2022 in Bangka Belitung, Pempek Palembang FC offers Palembang specialty food products, namely pempek and tekwan. Despite its high market potential, this MSME faces serious challenges due to its lack of social media presence, resulting in limited marketing reach. This research used qualitative methods with interviews and observations to explore the problems and solutions faced. The results show that the creation of social media accounts, creative content development, and consistency in uploading can increase visibility and sales. Through digital marketing strategies, Pempek Palembang FC can reach a wider market, build a customer community, and increase competitiveness in the digital era.
Keywords: Pempek Palembang FC, MSME, marketing strategy, social media, Instagram, digital marketing.

PT Pelindo Petikemas Belawan. is a container service company. This paper aims to determine the role of the Planner in container loading and unloading activities in the operational division engaged in container loading and unloading. To support the smooth running of loading and unloading work is greatly influenced by the role of the planner in it as well as the loading and unloading equipment facilities and procedures related to the loading and unloading. The role of the planner in operational activities is to receive emails from the shipping company (agent) then the planner immediately makes a loading list that has been sent by the shipping company to the planner with that the planner also determines the place to stack containers on the ship and regulates the equipment that operates for loading and unloading containers. In the role of the planner in loading and unloading activities, better accuracy and supervision are required, because without supervision and accuracy in loading and unloading activities, it can result in errors in exporting/importing containers and damage to the cargo to be loaded/unloaded. In writing this paper, the method used by the author in obtaining data is based on direct observation in the field related to the object, literature analysis and direct interviews.

The problems faced in this study include (1) How does BNI ATM service influence in terms of direct evidence (tangibles) on the level of customer satisfaction at BNI Tasikmalaya Branch? (2) How does BNI ATM service influence in terms of reliability on the level of customer satisfaction at BNI Tasikmalaya Branch? (3) How does BNI ATM service influence in terms of responsiveness on the level of customer satisfaction at BNI Tasikmalaya Branch? (4) How does BNI ATM service influence in terms of assurance on the level of customer satisfaction at BNI Tasikmalaya Branch? (5) How does BNI ATM service influence in terms of empathy on the level of customer satisfaction at BNI Tasikmalaya Branch? (6) How does BNI ATM service influence which consists of direct evidence (tangibles), reliability, responsiveness, assurance, and empathy on the level of customer satisfaction at BNI Tasikmalaya Branch? The purpose of this study was to study, determine, and analyze the influence of ATM services (tangibles, reliability, responsiveness, assurance, and empathy) on the level of customer satisfaction at BNI Tasikmalaya Branch. The method used in this study was an explanatory survey, while the technical data analysis was validity testing, reliability testing, descriptive statistics, Inductive Statistical Analysis with Multiple Regression. The results of the study inform that (1) Tangibles have a positive effect on the level of customer satisfaction at BNI Tasikmalaya Branch. This means that if tangibles are increased, the level of customer satisfaction will also increase. (2) Reliability has a positive effect on the level of customer satisfaction at BNI Tasikmalaya Branch. This means that if reliability is increased, the level of customer satisfaction will also increase. (3) Responsiveness has a positive effect on the level of customer satisfaction at BNI Tasikmalaya Branch. This means that if responsiveness is increased, the level of customer satisfaction will also increase. (4) Assurance has a positive effect on the level of customer satisfaction at BNI Tasikmalaya Branch. This means that if direct evidence (tangibles), reliability, responsiveness, assurance and empathy are increased, then the level of customer satisfaction will also increase. (5) Empathy has a positive effect on the level of customer satisfaction at BNI Tasikmalaya Branch. This means that if empathy is increased, then the level of customer satisfaction will also increase. (6) Direct evidence (tangibles), reliability, responsiveness, assurance and empathy have a positive effect on the level of customer satisfaction at BNI Tasikmalaya Branch. This means that if direct evidence (tangibles), reliability, responsiveness, assurance and empathy are increased, then the level of customer satisfaction will also increase.

The phenomenon that occurs in the load lifting system is the need for an efficient and reliable mechanism to move the crane hoist pulley vertically and horizontally. This study aims to design and test a crane hoist system that uses a DC motor and a stepper motor controlled by an L293D motor driver, and to develop an application based on MIT App Inventor to control the movement of the motor. The research method used is integrated hardware and software design, followed by testing the performance of the motor, driver, and the application developed. Testing was carried out under limited load conditions, to measure the motor speed, voltage, and current used at loads of 10 to 100 grams. The results of the study showed that the system can function well at varying speeds, and the motor is able to lift a maximum load of up to 100 grams with a speed that decreases according to the weight of the load. The MIT App Inventor application successfully controls the motor effectively via a WiFi connection with a maximum distance of 10 meters, and loads the operation of the crane vertically and horizontally. This study proves that the designed system is able to work optimally in lifting and moving loads, and the application developed provides easy and efficient control.

This study aims to analyze the effectiveness of Bakmi GM promotion if evaluated using the AIDA model. The method used in this study is qualitative research with a descriptive method, where data is collected through interviews, documentation, and observation. The sources in this study consisted of 13 key informants who were consumers of Bakmi GM and employees of Bakmi GM. The data analysis technique used in this study was interactive data analysis, namely data collection, data reduction, data presentation, and conclusions or verification. The results of the study found that Bakmi GM's promotional strategy on Instagram has been effective in implementing the AIDA model, although the frequent upload frequency and the lack of completeness of the description in the product discount uploads were complaints for informants.

This study aims to analyze the relationship between customer experience, customer satisfaction, and customer loyalty at PT Bank Permata Tbk. In an increasingly competitive banking industry, customer experience has become a critical factor influencing customers' perceptions of bank services. A positive experience can enhance customer satisfaction, which ultimately contributes to their loyalty to the banking institution. This research employs a quantitative method using a survey of 100 customers of PT Bank Permata Tbk. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The findings reveal that customer experience has a positive and significant impact on customer loyalty, and customer satisfaction also positively and significantly affects customer loyalty. However, no mediating effect was found of customer satisfaction on the relationship between customer experience and customer loyalty.

Pelengkungan yang terjadi pada sebuah kabel serat optik sangat berpotensi menimbulkan rugi daya yang cukup serius dan lebih jauh lagi menyebabkan pecahnya serat optik. Oleh karena itu perlu dilakukan pengukuran pengaruh pelengkungan serat optik terhadap rugi daya yang dihasilkan ketika serat optik dilengkungkan.Penelitian ini bertujuan untuk mengetahui perubahan intensitas cahaya keluaran yang melalui  serat optik plastik. Skripsi ini hanya membahas mengenai perhitungan keluaran cahaya yang telah dipengaruhi oleh lekukan pada serat optik.Dari analisa yang dilakukan dengan panjang kabel fiber optik 100 m, redaman sebesar 0,2 dB/km dan radius pelengkungan yang bervariasi dengan radius pelengkungan sebesar 15 cm, 10 cm, 7 cm, 5 cm dan 2,25 cm, maka diperoleh rugi-rugi pelengkungan serat optik berturut -0,366 db, -0,312, -0,689,
-0,914 , -1,658.

In the maritime industry, the International Maritime Organization (IMO) fully supports gender equality programs. IMO's form of support regarding gender equality is stated in resolution 14 of the Standard of Training Certification and Watchkeeping for Seafarers (STCW) Amendment 2010, which states that IMO supports women to play an active role in the maritime industry, including their active role as ship crew. Male and female crew members have different leadership qualities. This research aims to determine the differences in leadership characteristics of male and female crew members and to determine the relationship between leadership characteristics and gender perspectives on organizational conditions on ships. This research is qualitative research. The approach used in this research is grounded theory.  The results of this research lead to the knowledge that differences in the gender of ship crew who are leaders will cause differences in treatment of subordinates or humans in an organization on a ship. At the middle level, the leadership results of male crew members are less effective than female crew members. Meanwhile, the leadership character of male crew members will be maximized when they have full power in the highest position in the organizational structure on the ship.

This journal explores the role of the Church Unity Body in strengthening the unity of Christian faith. The Church, as the body of Christ composed of various members from diverse backgrounds and traditions, is called to unite in one faith, one teaching, and one way of life aligned with the teachings of Christ. This unity is crucial for maintaining harmony within the community of believers and for addressing social and theological challenges in the modern world.The role of the Church Unity Body is evident through Bible teaching based on enduring truth, participation in sacraments such as Holy Communion and Baptism, as well as collaboration among churches in social service and mission. In this context, the church functions not only as a place of worship but also as a community that supports spiritual growth and the well-being of its members. The unity of Christian faith requires mutual respect, forgiveness, and humility among church members. By strengthening this unity, the church can provide a clearer testimony to the world, demonstrating that in Christ, differences can be reconciled in love that transcends all. This article also highlights the importance of the church’s role in building a unity of faith that goes beyond denominational boundaries, within the framework of ecumenism, to realize the wholeness of the body of Christ and bring about transformation in the world.

Physical impairment is a condition of being damaged or disturbed as a result of deformity or obstacles to the bones, muscles and joints in their normal function. This condition can be caused by disease, accident, or can also be caused by a congenital condition that results in total disability. Physical impairment can also be interpreted as a form of abnormality or disability in the muscle, bone, joint and nervous system caused by disease, viruses and accidents that occur before birth, at birth and after birth. The aim of this research is to find out how adult men with disabilities can accept themselves in Manduamas sub-district. This research uses a qualitative description method. The population of this study was 4 adult men with disabilities. In an effort to provide assistance to adult men with physical impairments, researchers provide assistance with problematic aspects, namely, physical aspects, psychological aspects, social aspects and spiritual aspects. In an effort to provide pastoral counseling assistance using the Cilent Center approach to adult men with disabilities who cannot accept themselves, there are several approaches taken by the assistant, namely, listening, reflecting, explaining, and being fully present. From the research results, pastoral counseling with a client-centered approach can help adult men with disabilities accept themselves.