Bangli Regency created an e-government  based public complaints program called Bangli Era Baru 24 Hour Fast Service. Implementation of this program builds synergy among all public service delivery organizations, one of which is Perumda Air Minum Tirta Danu Arta. However, in implementing this synergy there are still various problems. This research aims to determine the extent of the synergy in handling complaints about clean water services in Bangli Regency from an electronic government perspective and analyze the influencing factors. This research applies descriptive qualitative research methods with data collection techniques through observation, interviews and documentation. The results show that the synergy between Diskominfosan and Perumda Air Minum Tirta Danu Arta in handling clean water service complaints has gone well. The support and value elements have been fulfilled because there is clear regulatory support, stakeholder commitment, and benefits felt by the community and stakeholders. However, there are elements of capacity that have not been met because there are challenges such as limited human resources and a minimal budget for managing complaint channels. The recommendations include increasing human resource capacity, better budget allocation, and optimizing outreach to increase community participation.
Kabupaten Bangli menciptakan sebuah program pengaduan masyarakat berbasis e-government  yang bernama Layanan Cepat 24 Jam Bangli Era Baru. Implementasi program tersebut membangun sinergi seluruh organisasi penyelenggara layanan publik, salah satunya adalah Perumda Air Minum Tirta Danu Arta. Namun dalam pelaksanaan sinergi ini masih memiliki berbagai permasalahan. Penelitian ini memiliki tujuan untuk  mengetahui sejauh mana sinergi  penanganan pengaduan pelayanan air bersih di Kabupaten Bangli dari sudut pandang electronic government dan menganalisis faktor–faktor apa yang mempengaruhi. Penelitian ini menerapkan metode penelitian deskriptif kualitatif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Hasil menunjukkan bahwa sinergi antara Diskominfosan dan Perumda Air Minum Tirta Danu Arta dalam menangani pengaduan  pelayanan air bersih telah berjalan baik. Elemen dukungan (support) dan manfaat (value) sudah terpenuhi karena terdapat dukungan regulasi yang jelas, komitmen pemangku kepentingan, dan manfaat yang dirasakan oleh masyarakat maupun para pemangku kepentingan. Namun, terdapat elemen kemampuan (capacity) belum terpenuhi karena terdapat tantangan seperti terbatasnya sumber daya manusia dan minimnya anggaran untuk pengelolaan kanal pengaduan. Pemberian rekomendasi mencakup peningkatan kapasitas sumber daya manusia, alokasi anggaran yang lebih baik, dan optimalisasi sosialisasi untuk meningkatkan partisipasi masyarakat.

The study was intended to anlyze evaluations regarding the quality related to online registration of population administration at the Population and Civil Registration of Gresik Regency. The method used in the study is descriptive research with a qualitative approach. This descriptive research method was chosen to present data systematically, factually, and accurately regarding the facts in the field. This research model uses an approach to the implementation of service quality at the Population and Civil Registration Service of Gresik Regency. The results of this study are statutory regulations (Law Of The Republic Of Indonesia Number 25 Of 2009) where publics services is a primary obligation of all government officials to organize activities or a series of activities in order to fulfill service needs in accordance with statutory regulations for every citizen and resident for goods and services provided by public service providers. And from this study we can see together that the supporting factors of the analysis of the quality of online registration service of Gresik Regency.

This study aimed to analyze the performance management strategies implemented at the Public Works and Spatial Planning Office of Tanjungpinang City. The research type used was descriptive research with a qualitative approach. Data collection techniques were carried out through observation and interviews. The sample used in this study was purposive sampling, with the informants being human resources supervisors at the relevant office. Data analysis was conducted to identify the strategies applied in performance management. The research findings showed that the Public Works and Spatial Planning Office of Tanjungpinang City had implemented several performance management strategies, such as human resource development, measurement and evaluation, reward and sanction provision, and the implementation of information and technology. However, there were several challenges, such as the lack of quality human resources. This study recommended the need for improvements in the performance evaluation system, ongoing training, and better utilization of information technology. These measures were suggested to support the implementation of more effective performance management strategies.

This study discusses the role of the government in promoting Islamic moderation in North Sumatra. Through qualitative and quantitative data analysis from 15 academic sources, the author concludes that the government’s main strategy is to make education an effective tool to preserve moderate values. Interfaith dialogue forums are an important platform for local residents to understand and appreciate differences. The results of the study indicate that government efforts have succeeded in reducing indicators of radicalism and increasing the level of social tolerance among the community. However, there are still several active obstacles such as economic instability and ignoring the participation of non-Muslim communities that must be further addressed by the government so that the implementation of Islamic moderation remains stable and develops positively. Integration of moderate values ??in the context of local culture is a strategic step towards a harmonious and prosperous society.

Psychological factors are one of the factors that support athlete performance. Therefore, there is a need for psychological training to overcome various psychological problems, especially the concentration and performance of karate athletes. This study aims to examine the effect of imagery training on the concentration and performance of kata karate athletes based on gender. This research uses an experimental method with a post-test only design. The sample used in this research was 10 karate kata Gokasi athletes from Bandung City, consisting of 5 female and 5 male athletes aged 11-13 years. Intensive imagery training was given as a research treatment, where they would imagine detailed word movements with an exercise duration of 10-15 minutes per session, frequency 3-4 times a week for 4 weeks. Measurements were carried out in two aspects, namely concentration using the Concentration Grid Test (CGT) and performance using the jury’s assessment through mini-events. Data analysis was carried out using the SPSS Version 27 statistical test. The results of the study showed that the impact of visualization training on the focus and performance of karate kata athletes, both male and female, varied greatly. Male athletes outperformed female athletes in the concentration variable, while female athletes outperformed male athletes in the performance variable. Thus, it can be said that imagination training is one of the exercises that can be used to help karate kata athletes, both male and female, to be more focused and perform better.

This project is motivated by the high risk of work accidents in the concrete production process, especially at night when there is poor lighting. Based on observations, there were various significant work incidents, such as injuries from sharp objects and being caught in heavy equipment, which indicate the need for increased risk control. This study aims to design personal protective equipment in the form of an innovative safety helmet using the Job Safety Analysis (JSA) method to improve occupational safety and health (K3) at PT Adhi Persada Beton Batching Plant Kebonarum. The methodology used includes hazard identification, risk analysis, and solution development in the form of designing a safety helmet that is adjusted to the ergonomic needs of workers. This study also includes analysis of work accident data, identification of potential hazards, and evaluation of the effectiveness of existing personal protective equipment. The results of the study indicate that the application of the JSA method can identify risks in a more structured manner, as well as produce recommendations for safety helmet innovations that can improve worker protection against potential hazards.

Varia Bakery adalah home industry yang berdomisili di Salatiga dengan produk utama berupa produk roti, cookies dan pastry. Untuk mempertahankan eksistensi bisnis di tengah ketatnya persaingan produk bakery, Varia terus mengembangkan produk kekinian khususnya aneka produk roti baik roti tawar maupun roti manis. Salah satu tahap terpenting dalam pembuatan roti adalah proses pengulenan hingga kalis elastis yang membutuhkan waktu cukup lama. Pengabdian masyarakat di Varia Bakery Salatiga ini berupa pengenalan metode pembuatan adonan tanpa ulen dilanjutkan dengan praktik pembuatan roti tawar dan pizza dengan tiga metode yang berbeda yaitu metode langsung tanpa ulen, metode Thangzong dan metode Yudane. Metode pelatihan diawali dengan memberikan penyuluhan serta diskusi kepada pemilik dan karyawan Varia bakery tentang tiga metode pembuatan adonan tanpa ulen yang praktis beserta kelebihan dan kekurangan masing-masing. Tahap berikutnya dilakukan penerapan ketiga metode dalam pembuatan roti tawar dan pizza serta analisis sensoris untuk mengetahui tingkat penerimaan produk dengan parameter tekstur, tingkat pengembangan serta tingkat kesukaan secara keseluruhan (overall). Ketiga metode menghasilkan pengembangan roti yang baik, tekstur yang halus serta memiliki tingkat penerimaan yang disukai panelis. Hasil evaluasi pelaksanaan pengabdian melalui kuesioner didapatkan persentase pemahaman yang tinggi serta perlunya keberlanjutan program yang dapat diterapkan untuk skala rumah tangga.
Kata Kunci :  autolysis, roti, thangzong, yudane

This study aims to analyze and describe the implementation of performance management at CV Nuansa Warna Tanjungpinang Branch. The type of research used is descriptive research with a qualitative approach. Data collection techniques are carried out through observation and in-depth interviews. The sample used in this research is a purposive sample with the informant, SPV, Mr. Riyanto Setiyawan . Data analysis was carried out using triangulation through the steps of reduction, presentation and conclusion. The results of this study found that the implementation of performance at CV Nuansa Warna Tanjungpinang Branch has been implemented quite well. This includes the stages of planning, monitoring, evaluation, and follow-up. However, there are some obstacles, such as CV Nuansa Warna facing unique challenges in implementing performance management, including limited resources, and structured formal systems. Implemented strategies include technical training, KPI implementation, and CRM system development. This study concludes that effective performance management can improve productivity, service quality, and competitiveness of the company, although it requires continuous improvement to face the existing challenges.

This study aims to describe the employee compensation management system implemented in the Tanjungpinang Class II Port Authority and Municipal Office (KSOP). This study uses a descriptive method with a qualitative approach. Data collection was carried out by interview and direct observation techniques. The sample used in this study is purposive sampling. The informant in this study is Mr. Harry Priambodo, S.Pi. as the head of the administrative sub-division at the Tanjungpinang Class II Port Authority and Municipal Office (KSOP). The data analysis used in this study was carried out through three stages, namely data reduction, presenting data, and making conclusions. The results of the study show that the implementation of the employee compensation management system at the Tanjungpinang Class II Municipal and Port Authority Office has been running in accordance with applicable regulations and has a positive impact on employee performance. This can be seen from the regularity in the management of basic salaries, allowances, and work facilities such as BPJS Kesehatan, BPJS Employment, and supporting equipment. The procedure begins with performance measurement based on discipline and work achievement monitored through digital and manual attendance. The system also supports career development through Periodic Raises and promotions.

Pada saat ini, teknologi informasi mengalami perkembangan yang sangat cepat. Pengguna dapat mengakses data atau informasi secara cepat, efisien, dan akurat. Pengolahan data merupakan proses untuk mengumpulkan, memproses, dan mengelolah data menjadi informasi yang dapat digunakan untuk pengambilan keputusan. PT. Subur Sedaya Maju Prabumulih, sebuah perusahaan yang bergerak di bidang jasa service, sewa-menyewa, dan perawatan alat-alat berat, telah menggunakan komputer sebagai alat bantu dalam pengolahan kas. Namun, bagian keuangan yang mengolah penerimaan dan pengeluaran kas tetap menggunakan Ms. Excel, yang memerlukan waktu dan tenaga yang relatif lama. Diperlukan adanya aplikasi yang dapat mengolah data penerimaan dan pengeluaran kas dengan cepat, mudah, dan akurat. Aplikasi tersebut harus terintegrasi dengan database agar dapat mempercepat pekerjaan bagian keuangan dalam membuat pelaporan bulanan dan update data kas masuk maupun kas keluar setiap hari