Satisfying excellent service will definitely have an impact on achieving a standard value of satisfaction for patients or service recipients. Patient satisfaction is the best assessment of the description of the diversity of service quality received by patients. This research was conducted with the aim of knowing the relationship between service quality and patient satisfaction at the general polyclinic at the Mamburungan Health Center, Tarakan City, by applying the RATER concept, namely responsiveness, assurance, tangible, empathy, and reliability. This research is descriptive quantitative using the Cross Sectional Study method conducted on 165 respondents, using a questionnaire, with the result that the quality of service is good, and patient satisfaction at the Mamburungan Health Center is satisfied. The results of the data analysis test Rho Spearman's P value (Sig. (2-tailed) 0.00 and ? 0.05 which proves that there is a significant relationship between service quality and patient satisfaction in the general polyclinic at the Mamburungan Health Center, Tarakan City. It is hoped that the Mamburungan Public Health Center can further improve quality services by creating separate examination rooms so that patient privacy can be better maintained, not combining multiple services so that patient privacy and comfort can be increased, and building cleanliness, service rooms, tidiness, and the appearance of officers so that they can be further improved so that maximum patient satisfaction can be achieved.
 

The use of IoT sensors in technology is a fascinating research subject due to the possibility of real-time monitoring of water usage and temperature effects. Developing tools and systems that make observations of water usage through Max6675 sensors can optimize data collection and processing through remote monitoring. Utilizing the IoT technique, the ESP8266 WeMOS D1 R2 microcontroller and the Max6675 temperature sensor are utilized to regulate the water pump via a relay. This approach enhances water sustainability for plant assumptions based on the predetermined temperature. The device activates the water pump when the temperature surpasses the standard level at the observation site. The outcome indicated that this device operates accordingly with a 100% success rate. The device was determined to function effectively by activating the water pump based on temperature. Additionally, it can provide real-time monitoring data and process sensor data for analysis.

Nowadays, there are many online travel agencies (OTAs) in Indonesia that provide various options for their customers. Before choosing which OTA to use, customers usually check each platform to ensure that they offer the best service. Traveloka is the most preferred OTA app by 67.5% of respondents. Google Play Store reviews show that users are still confused with information such as pricing and proper payment. Some features do not work properly when making hotel reservations. User Experience Questionnaire is used to quickly measure the user experience level of the product. Attractiveness, perspiculty, efficiency, accuracy, stimulation, and novelty were the six UEQ scales used. A random sample of one hundred app users was selected. The results showed that each scale was overall excellent. The criteria of attractiveness 2.485 ? 1.750, perspiculty 2.290 ? 1.900, efficiency 2.448 ? 1.780, dependability 2.338 ? 1.650, stimulation 2.393 ? 1.550, and novelty 2.293 ? 1.400. This research achieves the objectives or features of the application in terms of design, systems, and services. the result is that the Traveloka application can improve perspiculty with existing functions, so that the hotel booking process becomes easier to understand, easy to learn, simple, and clear.

The quality of human resources is one of the supporting factors to increase the performance productivity of a corporate agency. Highly competent human resources can support the level of performance, with performance appraisal, the achievements of each employee will be obtained. To obtain fast and accurate information on employee performance that meets the expected criteria. To find out this, with a multi-criteria decision-making method by solving complex and unstructured situations into parts and compiling them using the Visekriterijumsko Kompromisno Rangiranje (VIKOR) method on Decision Support Systems (SPK), the determination of the best employee can be calculated based on the calculation of the weight their respective criteria, so that they can quickly select the best employees in the company. From the final results of the VIKOR method, ranking 1 is Sukron, with a value of 0.

This research is motivated by the process of making raw material inventory stocks that still use paper and have not been connected to the database. The problems that arise in the company are regarding the stock of goods, the process of reporting incoming and outgoing goods is still by handwriting which results in calculation errors and differences between physical data and record data. The design of this raw material information system uses the Visual Basic.Net programming language and SQL Server as a database. The system development model used is the waterfall model, analysis and design using diagrams contained in UML. While data collection techniques use research methods by means of observation, interviews, and literature studies. The purpose of this research is to design a raw material inventory information system that can support all incoming and outgoing inventory activities in the company. The result of this research is a desktop-based inventory system application that can assist in processing inventory data and reporting data.

The main goal of this study is to create and analyze effectiveness of poster about the dangers of smoking to people in the city of Batam. The people in the city of Batam who use Instagram is the subject of this study. Multimedia Development Life Cycle (MDLC) is the method used to develop the poster and the analysis is carried by quantitative approach. Stratified Random Sampling method is the technique used in the study to collect samples. Data dissemination was carried out by distributing online questionnaires through various social media platforms. The results obtained from distributing the questionnaires were from 111 respondents. Hypotheses analysis will be carried out using the linear regression test method with the help of the SPSS 25 software. The result of this study is Performance Expectance has no significant influence on Behavioral Intention. Meanwhile Effort Expectancy, Social Influence and Facilitating Condition has influence to Behavioral Intention. The study's findings are believed to be a resource and source of knowledge for readers and academics in the future.