DESIGNING BUSINESS PERFORMANCE MEASUREMENT INSTRUMENTS WITH SHORTTAN BALANCED SCORECARD AT CAFE RED &BLUE TANJUNGPINANG
(Satriadi Satriadi, Liza Liza, Maulana Mega Putri Dwi Sukmawati, Lady Fitri Ayu Sihombing, Mario Radithya Tama)
DOI : 10.55606/iceb.v1i2.130
- Volume: 1,
Issue: 2,
Sitasi : 0 27-Oct-2022
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| Last.19-Aug-2025
Abstrak:
Performance management in question is with the aim of increasing the strategic focus and effectiveness of the company in ensuring continuous improvement of individual and team performance. The most popular approach is to use the BSC (Balanced Scorecard). Cafe Red&Blue wants to grow and maintain its business. Therefore, in this study we want to design an instrument for measuring performance at Red&Blue cafes using the BSC. The initial stage in designing the instrument is to conduct internal and external analysis to determine the position of the business in the industry and the strategy that must be used. The SWOT approach is used in the analysis of the internal and external environment. From the SWOT analysis, it can be seen that the Red&Blue cafe is in quadrant I position. The strategy that must be applied is an offensive and defensive strategy as a complement. This strategy requires Red&Blue to improve its marketing strategy in order to bring even greater opportunities to the business. The next stage is through the formulation of strategic objectives, the objectives of which are designed; increase profits, increase customer loyalty, improve relationships with new customers, develop quality products with innovation, develop good and quality services, improve employee job satisfaction, increase employee skills, and knowledge employee knowledge. The eight strategic objectives are translated into 2 key financial performance indicator (KPI) perspectives, 3 internal business process KPIs, 4 customer KPI perspectives, and 5 KPI growth and learning perspectives, with targets for each KPI set based on discussions with Red&Blue cafe owners.
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2022 |
ANALYSIS OF CONSUMER BEHAVIOR OF FOREIGN MARKET BUSINESS FOR COMMODITY OF CASHEWS at PT GDK JAWABARAT
(Elpy siti Nurhalimah, Supriyadi Supriyadi, Rani Siti Fitriani, Raden Willa Permatasari)
DOI : 10.55606/iceb.v1i2.117
- Volume: 1,
Issue: 2,
Sitasi : 0 18-Oct-2022
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| Last.19-Aug-2025
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The purpose of this research is to examine 1. What factors attract foreign buyers to import cashew nuts from Indonesia?.2. What are the obstacles faced by foreign buyers in the process of importing cashew nuts from Indonesia?.3. What are the stages of the process carried out by buyers to import cashews from Indonesia?.4. What is the solution to these obstacles? This research was made using a qualitative descriptive analysis type of research regarding the marketing process of the cashew nut export sales business. (2) Currency differences. (3) Obstacles in the Form of Regulations. (4) International trade barriers are seen from economic institutions, namely: The influence of economic organizations, Anti-dumping regulations that increase import duty rates, Embargoes related to the prohibition of trade between countries. What is the solution to these obstacles? (1). Solution for difficult payments, by L/C. (2) The solution when the currency, using the USA currency or by agreement, is exchanged to the value of the destination country. (3) The solution to obstacles in the form of regulation, is to instinctively follow market trends. (4) Solutions to barriers to economic institutions, exporters take advantage of facilities from countries that are members of economic organizations, export at competitive prices, and resolve trade embargo issues between countries.
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2022 |
ANALISIS PENGARUH KUALITAS SDM, SARANA FISIK DAN KOMUNIKASI TERHADAP KEPUASAN PENGGUNA LAYANAN (Studi Pada Kantor Kecamatan Mojolaban Kabupaten Sukoharjo)
(Triyanto Triyanto, Sudarmadi Sudarmadi)
DOI : 10.62826/muara.v5i2.65
- Volume: 5,
Issue: 2,
Sitasi : 0 05-Oct-2022
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| Last.02-Sep-2025
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Penelitian ini bertujuan untuk menganalisis dan menguji secara empiris pengaruh Kualitas SDM, Komunikasi dan Sarana Fisik terhadap Kepuasan Pengguna Layanan Pada kantor Kecamatan Mojolaban. Sampel adalah 100 orang yang menggunakan jasa layanan di Kantor Kecamatan Mojolaban yang diperoleh secara proporsional sampling. Metode analisis data menggunakan analisis regresi linier berganda. Hasil penelitian adalah kualitas SDM, sarana fisik dan komunikasi berpengaruh positif dan signifikan signifikan terhadap kepuasan pengguna layanan di Kantor Kecamatan Mojolaban. Kata kunci: kualitas SDM, komunikasi, sarana fisik, kepuasan konsumen
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2022 |
Analisis Perbandingan Karakteristik Laju Inflasi mtm Kota-Kota di Jawa Tengah dan DIY pada Waktu Sebelum dan Waktu Pandemi Covid-19
(Adi Setiawan)
DOI : 10.24246/juses.v5i2p52-62
- Volume: 5,
Issue: 2,
Sitasi : 0 01-Oct-2022
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| Last.07-Jul-2025
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Dalam penelitian ini dipresentasikan identifikasi karakteristik laju inflasi mtm maupun yoy kota-kota di Jawa Tengah dan DIY pada waktu sebelum pandemi dan pada waktu pandemi Covid-19. Data yang digunakan adalah laju inflasi mtm dan yoy dari bulan Januari 2018 sampai dengan bulan April 2022 dengan menggunakan metode statistik non parametrik. Karakteristik inflasi yang diperoleh adalah bahwa pada bulan Februari, Agustus, September dan Oktober, inflasi mtm cenderung rendah pada kota-kota di Jawa Tengah dan DIY serta kota Ambon namun pada bulan Mei laju inflasi mtm cenderung tinggi. Pada sisi lain laju inflasi cenderung tinggi pada bulan November, Desember dan Januari. Di samping itu, sebelum waktu pandemi dan pada waktu pandemi Covid-19, laju inflasi mtm kota-kota di Jawa Tengah dan DIY cenderung mempunyai keterkaitan satu sama lain. Pada waktu sebelum pandemi, laju inflasi yoy kota Surakarta dan kota Semarang cenderung tidak terkait dengan kota-kota lain di Jawa Tengah dan DIY pada waktu pandemi Covid-19 hanya kota-kota Cilacap, Kudus dan Surakarta yang cenderung terkait, namun pada waktu pandemi, data laju inflasi yoy pada kota-kota di Jawa tengah dan DIY cenderung terkait satu sama lain. Hasil yang juga diperoleh adalah bahwa tidak terdapat perbedaan signifikan distribusi laju inflasi mtm pada waktu sebelum pandemi dan pada waktu pandemi Covid-19 untuk kota-kota di Jawa Tengah dan DIY, namun terdapat perbedaan signifikan distribusi laju inflasi mtm pada waktu sebelum pandemi dan pada waktu pandemi Covid-19 untuk kota-kota di Jawa Tengah dan DIY.
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2022 |
Analisis Perbandingan Rasio Profitabilitas dan Non Performing Loan (NPL) pada Kinerja Keuangan Bank Umum Konvensional dan Bank Umum Syariah
(Ahsanul Hilal, Abadi Sanosra, Ira Puspitadewi S)
DOI : 10.55606/optimal.v2i3.428
- Volume: 2,
Issue: 3,
Sitasi : 0 01-Sep-2022
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| Last.19-Aug-2025
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This study aims to analyze the comparison of financial performance between conventional commercial banks and sharia commercial banks in Indonesia. This research is a type of descriptive research with a quantitative approach. The population taken in this study are commercial banks registered with the Otoritas Jasa Keuangan (OJK). Sampling in this study was conducted using purposive sampling technique so that a sample of 11 conventional commercial banks and 9 sharia commercial banks was obtained. The data used is secondary data obtained from the published annual reports of each commercial bank registered with the Otoritas Jasa Keuangan (OJK) during the 2016-2020 period. The data in this study consists of financial ratios Return On Assets (ROA), Return On Equity (ROE), Net Interest Margin/Net Operating Margin (NIM/NOM), Operating Costs to Operating Income (BOPO), and Non-Performing Loans/Non-Performing Financing (NPL/NPF). In this study, data analysis was carried out using descriptive statistical analysis and the two-sample independent test of non-parametric statistics, namely the Mann Whitney test. After analyzing the data, the results show that there are differences in the financial performance of conventional commercial banks and sharia commercial banks as measured by the ratio of ROA, ROE, NIM/NOM, BOPO and NPL/NPF. In general, the financial performance of conventional commercial banks is better than that of Islamic commercial banks.
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2022 |
INOVASI PRODUK LABU SIAM TERHADAP PELUANG USAHA DESA BUTUH KIDUL WONOSOBO
(Salis Irvan Fuadi, Fajar Fata Chilwasesa, Riyadi Setyawan, Ahmad Syarif Hidayat, Anisaul Khasanah, Siti Ati Zulfani, Anni Enggal Pangestuti, Ayu Anggit Nurmalasari, Lisa Fathiyyah, Eva Milla Shofana, Ofiani Khafidoh)
DOI : 10.55606/nusantara.v2i3.262
- Volume: 2,
Issue: 3,
Sitasi : 0 24-Aug-2022
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The KPM (Kuliah Pengabdian Masyarakat) Universitas Sains Al Qur'an carry out a community activity program in the Butuh Kidul Village. Butuh Kidul Village is one of the villages located in Kalikajar District, Wonosobo Regency. This village has the potential to produce vegetables. Vegetables that are widely produced are chayote. The KPM (Kuliah Pengabdian Masyarakat) students make product innovations from chayote into a more attractive product, namely chayote which is processed into candy. Candy is one of the food products that are liked by all ages. This activity was socialized through activities with the theme “Workshop on Marketing Strategy & Product Innovation from Pumpkin Siam”. This activity aims to take advantage of the potential of the Butuh Kidul Village community. By innovating through the use of chayote vegetables, it is possible to open UMKM (Micro, Small and Medium Enterprises) in the Butuh Kidul Village. The UMKM can have an impact on the Butuh Kidul Village community which can be a business opportunity for the Butu Kidul Village community. In this article, we explain how to process chayote into candy and promote marketing strategies through digital marketing.
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2022 |
Pengaruh Pemberian Head Up terhadap Nyeri Kepala Pasien Pasca Operasi dengan Spinal Anestesi
(Suhadi Suhadi, Heni Purwaningsih, Oneys Syekh Putra)
DOI : 10.55606/jrik.v2i2.4658
- Volume: 2,
Issue: 2,
Sitasi : 0 30-Jul-2022
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| Last.13-Aug-2025
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Background: Spinal anesthesia is a type of extensive nerve block by inserting a local anesthetic drug into the subarachnoid space at the lumbar level (Rehatta, 2019). This method produces anesthesia by blocking transmission, deactivating motor and sensory abilities, thus creating loss of pain sensation in the perineum. lower abdomen to lower extremities. Among the effects of spinal anesthesia that often occur, post-spinal anesthesia headache is a complication that often does not receive special attention. Due to the minor effects of spinal anesthesia. Management of headaches after spinal anesthesia, one of which is using non-pharmacological techniques with Head Up therapy, namely providing a 30 degree head elevation position with the aim of increasing blood flow to the brain in an effort to maximize oxygen flow to the brain which is believed to reduce the sensation of headaches. Objective: To analyze the effect of giving Head up therapy on headaches in post-operative patients with spinal anesthesia. Method: This research is a quantitative research using a type of experiment with a pre-experimental design, post-test control group design. Sampling technique: accidental sampling Population: The population of this study was 300 people. Sample: This study involved 76 respondents with a division of 38 respondents who were given Head Up therapy and 38 respondents who were not given Head Up therapy. Data analysis: Data were analyzed using the Mann Whitney test. The research instruments were Head Up SOP and Posttest Numeric Rating Scale (NRS) questionnaire. This research was carried out in February-April 2024 at Dr Hardjono Ponorogo Regional Hospital. Results: Based on research and after data analysis, the significance value (P value) in the Mann Whitney test was 0.001 (p>0.05). Conclusion: It was found that there was an effect of giving Head up therapy to post-operative patients with spinal anesthesia
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2022 |
PERANCANGAN OTOMASI ALAT INFUS BERBASIS FUZZY LOGIC
(Lawrence Adi Supriyono, Arief Marwanto, Suryani Alifah)
DOI : 10.51903/elkom.v15i1.785
- Volume: 15,
Issue: 1,
Sitasi : 0 01-Jul-2022
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| Last.23-Jul-2025
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Starting from the development of medical technology that is increasingly sophisticated and rapidly growing,researchers conduct medical research, namely about patient infusion handling services. In handling patient infusion, currently it is still manual which is carried out by nurses / medical personnel. Infusion handling services for patients still have shortcomings, namely the process of monitoring and replacing infusion fluids which are often late. If the problem is not treated quickly, it can lead to problems, namely the presence of air embolism in the blood vessels (the entry of foreign objects into the blood vessels, for example air). From that problem, the researchers made a new innovation in medical technology in handling infusions automatically and based on IoT. In this study, the smart online infusion device that has been made has good features and is very effective in handling infusions. This device has 3 main functions, namely: it can monitor the remaining infusion, it can change the infusion fluid automatically and it can indicate a blocked patient's infusion. This device already has a method for processing data with fuzzy logic. Media monitoring has been supported by a website that can be controlled remotely and in real time. Tests have been carried out and the effectiveness of the system is found to have an error rate of 0.2% - 0.7% and has an accuracy of 98%. Thus this tool can be used in terms of handling patient infusion automatically.
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2022 |
Analisis Optimalisasi Sistem Penempatan Pegawai Negeri Sipil Berbasis Kompetensi pada Balai Pemasyarakatan Kelas II Bukittinggi
(Hadi Susilo, Yulihasri Yulihasri, Zuripal Zuripal)
DOI : 10.55606/optimal.v2i2.387
- Volume: 2,
Issue: 2,
Sitasi : 0 22-Jun-2022
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| Last.19-Aug-2025
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In this thesis the author discusses the Optimization Analysis of Competency-Based Civil Servant Placement System at the Class II Bukittinggi Penitentiary. This study aims to determine what factors are obstacles to the Optimization of Competency-Based Civil Service Placement System at the Class II Bukittinggi Correctional Center. The data collection technique used by the author is library research and field studies by conducting direct interviews with related parties. The results of this study indicate that the optimization of competency-based civil servant placement is very important in carrying out the duties and functions of the employees themselves and to achieve organizational goals. There are several obstacles in optimizing the placement of competency-based employees such as the formation of the Ministry of Law and Human Rights of the Republic of Indonesia that is not appropriate, competencies that are not in accordance with the needs in the field. The lack of education and training for the Bukittinggi Class II Fathers Board employees.
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2022 |
Pengaruh Motivasi Terhadap Kinierja Melalui Disiplin Kerja pada Pegawai Negeri Sipil
(Yuli Suciati Zaini Putri, Martaleni Martaleni, Kohar Adi Setia)
DOI : 10.62951/jem.v23i2.38
- Volume: 23,
Issue: 2,
Sitasi : 0 30-May-2022
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| Last.27-Jul-2025
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This study analyzes the effect of motivation on employee performance, with work discipline as a mediating variable, among Civil Servants at RSUD Waluyo Jati Kraksaan, Probolinggo Regency. Using a quantitative method with path analysis, data were collected through questionnaires from 100 respondents. The results indicate that motivation has a significant effect on work discipline (? = 0.532; p < 0.05) and employee performance (? = 0.468; p < 0.05). Work discipline also significantly influences employee performance (? = 0.412; p < 0.05). Furthermore, motivation has an indirect significant effect on performance through work discipline, with a mediation influence value of 0.219. The R² value of 0.635 indicates that 63.5% of the variability in employee performance can be explained by motivation and work discipline. The study concludes that increasing motivation and work discipline contributes to improving employee performance. Therefore, institutions should provide incentives to enhance motivation and implement clear discipline policies. Future research is recommended to consider other influencing factors, such as work environment and leadership style, for a more comprehensive understanding.
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2022 |