Studi Kualitas Pelayanan Publik di Kantor Kecamatan Leihitu Barat, Kabupaten Maluku Provinsi Maluku
(Nurul Fatah Tuhelelu, Hendry Selanno, Julia Theresia Patty)
DOI : 10.62383/presidensial.v2i3.1020
- Volume: 2,
Issue: 3,
Sitasi : 0 29-Jul-2025
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| Last.02-Aug-2025
Abstrak:
This study aims to explain and analyze the quality of public services at the Leihitu Barat District Office. Quality public service is a key indicator in assessing the performance of local governments, particularly at the sub-district level, which directly provides services to the community. This research uses a descriptive method with a qualitative approach to gain an in-depth understanding of the current service conditions. The informants in this study totaled 10 people, consisting of district officials and community members who use the services. Data were collected through in-depth interviews, observations of service activities at the sub-district office, and documentation of relevant supporting documents. The collected data were analyzed using descriptive qualitative analysis with a case study approach, providing a comprehensive picture of existing problems and potentials. The assessment of service quality is based on Zeithaml’s theory, which includes five main dimensions: tangibles, reliability, responsiveness, assurance, and empathy. The research findings indicate that the quality of public services at the Leihitu Barat District Office has not yet met optimal standards. In terms of tangibles, it was found that physical facilities such as waiting areas, service desks, and supporting equipment are still very limited. The reliability dimension is also not well fulfilled, as the service processes are often inconsistent and not timely. The assurance dimension reflects a lack of professional ability and attitudes among officials in providing a sense of security and trust to the public. However, the dimensions of responsiveness and empathy show relatively positive developments. Some officials have demonstrated responsive and empathetic attitudes in addressing the needs and complaints of the public. Nonetheless, comprehensive improvements are still necessary. These include enhancing the quality of human resources, increasing the availability of physical infrastructure, and improving service management systems. By addressing these areas, public services at the Leihitu Barat District Office can become more effective and better aligned with community expectations.
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0 |
2025 |
Akuntabilitas Pelayanan Publik di Desa Towuntu, Kecamatan Pasan, Kabupaten Minahasa Tenggara
(Frangky Robial, Hendry Rumengan, Angely Sondakh, Mei Hastuti, Christian Tarandung, Rivaldi Kandou, Diana Wangania)
DOI : 10.62383/presidensial.v2i2.729
- Volume: 2,
Issue: 2,
Sitasi : 0 07-Jun-2025
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Abstrak:
The aim of this research is to determine the implementation of public service accountability and the inhibiting and supporting factors in the implementation of public service accountability in East Towuntu Village, Pasan District. The approach in this research is qualitative descriptive research. This research was chosen because it presents data systematically, factually and accurately regarding the facts in the field. The object of this research is Public Services. This research was conducted at the Towuntu Village Office as an extension of the central government and provider of services to the community. The informants in this research were all Towuntu Village officials, Pasan District. In providing services to the community, the Towuntu Village Government has demonstrated performance accountability/accountability in order to maintain community trust. This is demonstrated by the existence of a flow of accountability starting from the lowest level, namely village officials, to their leaders, namely Old Law. There are several factors that can influence the accountability/accountability process, where these factors originate from within the individual as a Village Apparatus and the environmental influence of Towuntu Village. However, as the experience of Towuntu Village officials increases, the level of understanding of the importance of performance accountability can be increased so that the process of implementing accountability can run well.
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2025 |
Efektivitas Pengelolaan Alokasi Dana Desa (ADD) di Negeri Amahusu Kecamatan Nusaniwe Kota Ambon
(Aknes Melani Nunumete, Zainal Abidin Rengifurwarin, Hendry Selanno)
DOI : 10.62383/presidensial.v2i2.688
- Volume: 2,
Issue: 2,
Sitasi : 0 04-Jun-2025
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This study aims to analyze and describe the effectiveness of Village Fund Allocation (ADD) management, as well as the supporting and inhibiting factors in Negeri Amahusu, Nusaniwe District, Ambon City. The research employs a qualitative method with in-depth interview techniques for data collection.Based on the findings, it can be concluded that the management of Village Fund Allocation (ADD) in Negeri Amahusu is transparent, but community participation needs to be improved through more effective socialization and communication. The use of ADD aligns with the planned budget, yet challenges persist in fund disbursement and transparency in proposal acceptance. Financial administration is carried out accountably, despite encountering technical difficulties in transaction recording. The capacity of village officials still requires improvement, particularly in understanding updated regulations and financial reporting. Community participation is relatively high in village meetings and mutual cooperation activities, although material contributions remain limited. Coordination between institutions functions effectively, yet formal communication must be enhanced to ensure clearer information dissemination and greater community involvement.
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2025 |
Penerapan Role Playinng pada Pembelajaran Matematika di Sekolah Dasar
(Rindi Dwi Ramadhani Saragih, Rohana Silaen, Hendry Meiman, Melvin Lombu, Taruli Marito Silalahi)
DOI : 10.61132/pragmatik.v3i1.1376
- Volume: 3,
Issue: 1,
Sitasi : 0 09-Jan-2025
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| Last.06-Aug-2025
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The following article has the following objectives: (1) to understand the meaning of role playing (2) the purpose of implementing role playing (3) the function and provisions in implementing the role playing model for elementary school students (4) the advantages and disadvantages of using role playing. In implementing role playing, there are quite good benefits for training and increasing creativity and understanding students' learning and mathematical concepts, especially at the elementary level. At that age, a strong understanding is needed because they are not yet able to think abstractly. Therefore, a method is needed that emphasizes the concept so that it is easier for students to learn mathematics. It is also necessary to make more efforts to emphasize understanding the concept so that students have a good enough basis for thinking to achieve other cognitive abilities.
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2025 |
Artikel Laporan Studi Kelayakan Bisnis “Warkop Kopi Kong” Dikota Palangka-Raya,Kalimantan Tengah
(Rahmah Rahmah, Rizal Pramudya, Wa'uqi Febriyan, Hendry Wahyu Hariansano)
DOI : 10.58192/populer.v3i4.2806
- Volume: 3,
Issue: 4,
Sitasi : 0 16-Dec-2024
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| Last.22-Jul-2025
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This feasibility study report aims to analyze the potential and feasibility of the Warkop Kopi Kong business in Palangka Raya City. This research was conducted using qualitative and quantitative descriptive methods. The data used includes primary and secondary data. Primary data is obtained through surveys of potential consumers and analysis of the business environment, while secondary data is obtained from various sources such as financial reports, demographic data and market trends. The analysis carried out includes market, technical, management and financial aspects. Market analysis includes demand analysis, determining market targets, and competitive analysis. Technical analysis includes site planning, interior design, equipment, and layout. Management analysis includes organizational structure, human resources, and control systems. Financial analysis includes projections of income, costs, and financial feasibility analysis such as Net Present Value (NPV) and Internal Rate of Return (IRR). The analysis results show that the Warkop Kopi Kong business has good potential to develop in Palangka Raya City. This is supported by increasing public interest in coffee, stable economic growth, and the lack of intense competition in the targeted market segment. However, there are several challenges that need to be overcome, such as fluctuations in raw material prices, changes in consumer trends, and increasingly fierce competition in the future. Based on the results of the analysis, it can be concluded that the Warkop Kopi Kong business is feasible to run. However, several efforts need to be made to increase competitiveness and business sustainability, such as developing new products, improving service quality, and optimizing the use of social media for promotions.
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2024 |
Analisis konten budaya kolaboratif berbasis Grounded Theory menggunakan Text Mining
(Adhe Ronny Julians, Daniel Herman Fredy Manongga, Hendry Hendry)
DOI : 10.24246/aiti.v21i2.230-250
- Volume: 21,
Issue: 2,
Sitasi : 67 30-Sep-2024
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Penciptaan budaya kolaboratif terhadap inovasi dalam suatu orgnisasi menjadi sangat penting saat ini. Budaya kolaboratif terhadap inovasi bukan hanya tentang bekerja sama secara fisik, tetapi juga tentang menciptakan lingkungan yang mendukung komunikasi terbuka, penghargaan terhadap ide baru, dan penerimaan terhadap risiko. Organisasi yang menganut budaya ini dapat menciptakan nilai tambah yang signifikan dan berkembang di lingkungan yang terus berubah. Penelitian ini bertujuan melakukan analisis konten terhadap sejumlah artikel ilmiah bereputasi berbasis Grounded Theory dengan menggunakan Text Mining yang melibatkan penggunaan teknik pengkodean untuk mengklasifikasikan informasi dan mengidentifikasi kategori atau kode tertentu yang mewakili elemen-elemen tertentu dalam teks. Hasil analisis berupa suatu model jaringan konsep yang menghubungkan elemen-elemen yang mempengaruhi budaya kolaboratif terhadap inovasi, seperti Openness, Diversity, Shared Goals, Trust, Teamwork, Support, dan Use of Technology. Model ini digunakan organisasi untuk menciptakan budaya kolaboratif terhadap inovasi di lingkungannya atau dapat dipakai penelitian selanjutnya untuk menguji modelnya menggunakan uji statistik.
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2024 |
Peran Mahasiswa KKN dalam Pengembangan Berwirausaha melalui Pendidikan Kewirausahaan
(Diana Wangania, Christian Tarandung, Mei Hastuti, Hendry Rumengan, Hartati Umar, Angely Sondakh, Frangky Robial, Henny Tumbelaka, Yudith Rondonuwu, Doly Tiagas)
DOI : 10.62383/jkm.v1i3.495
- Volume: 1,
Issue: 3,
Sitasi : 0 30-Aug-2024
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| Last.27-Jul-2025
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This activity aims to increase student involvement and role in entrepreneurial activities as well as foster students' interest in entrepreneurship through entrepreneurship education through marketing and product sales strategies. This activity shows that students' entrepreneurial interest is very high, the marketing and sales skills demonstrated are the main reference in developing their ideas for business. So, this activity shows how to develop through training strategies towards product sales simulations and group work carried out by students. The student's role in developing this strategy succeeded in significantly improving marketing and sales skills. The results of this entrepreneurial practice provide valuable insight for students regarding the factors and keys to success in entrepreneurship.
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2024 |
Purwarupa Sistem Conveyor Scale Berbasis Loadcell, PLC, dan Protokol MQTT dan Analisisnya
(Dani Yudha Kusuma, Jans Hendry)
DOI : 10.62411/tc.v23i3.11227
- Volume: 23,
Issue: 3,
Sitasi : 0 23-Aug-2024
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| Last.31-Jul-2025
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Sistem conveyor scale berdasarkan bobot produk dan menerapkan IoT telah dikembangkan. Sistem ini menggunakan sensor loadcell Hx711, photoelectric, motor listrik, PLC, HMI, dan sistem pneumatik. Terdapat 22 produk dengan bobot berbeda yang telah diuji. Nilai batas bawah dan atas bobot ditetapkan sebesar 0.8 kg dan 1.2 kg pada menu preset. Hasil menunjukkan ada 20 produk yang sesuai dengan pengaturan bobot dengan total bobot 21.46 kg. Lalu, ada dua produk yang tidak lolos dengan total bobot sebesar 1.45 kg dengan rata – rata sebesar 0.72 kg. Selama proses produksi, data yang dikumpulkan melalui sistem ini ditampilkan melalui laman website dengan menggunakan protokol MQTT. Sistem ini diterapkan pada CV Javamas Agropos.
Kata kunci: PLC, HMI, MQTT, Hx711, conveyor scale
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2024 |
IMPLEMENTATION OF MULTI-NODE SENSOR DATA DELIVERY USING THE MASTER-SLAVE METHOD IN LORA COMMUNICATION
(Hendry Hendry, Daniel Manongga)
DOI : 10.51903/jtie.v3i2.179
- Volume: 3,
Issue: 2,
Sitasi : 0 19-Aug-2024
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| Last.23-Jul-2025
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This research explains the application of sending data from various sensor nodes using the master-slave method in Long Range (LoRa) communication. This system was created to increase efficiency and reliability in collecting sensor data spread across several locations. Sensor nodes function as slaves that collect and send data to the master. The master then processes and combines the data before sending it to a central server. Experimental results show that this method is successful in reducing latency and increasing data transmission speed and shows great potential for Internet of Things (IoT) applications that require wide communication range and low power consumption.
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2024 |
Gambaran Hasil Pengetahuan Sasaran Kegiatan Edukasi Pentingnya Menjaga Diri Bagi Remaja Guna Mencegah Pernikahan Dini di Mts Fatahilah Kota Cimahi
(Ivan Tanoto, Novis Safitri, Nurfitriyatul Aini, Tasya Mutiara Hendryana, Dinda Lestari, Syavira Damayanti, Nurlaela Hamidah, Novialita Vandanu, Dimas Galeng Jatigiri, Fadila Imanda, Sri Wahyuni)
DOI : 10.62951/inovasisosial.v1i3.417
- Volume: 1,
Issue: 3,
Sitasi : 0 16-Aug-2024
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| Last.27-Jul-2025
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This education on preventing early marriage is part of the implementation of the 2023 BKKBN Thematic KKN program which aims to create a community movement aware of stunting and to increase teenagers' knowledge about the factors and risks and increase knowledge about early marriage. The method for implementing this activity uses a face-to-face seminar method, followed by a discussion and question and answer session. There were 50 participants in this activity, consisting of 27 male students and 23 female students from class IX MTs Fatahillah. The results of this activity showed that based on the results of the pretest and pos test scoring, there was an increase in the average score, and based on interviews and observations, all participants were very enthusiastic and expressed that this educational activity really added new knowledge to them.
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2024 |