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Analytics

Bunga Lexsa Angelia

The rapid development of digital service platforms, particularly online motorcycle taxi services, has transformed modern economic transaction patterns, where the relationship between drivers and consumers is categorized as an ijarah (service lease) contract. However, in practice, various forms of breach of contract (wanprestasi) frequently occur and potentially harm one of the parties. This study aims to analyze the concept of the ijarah contract, identify the forms of wanprestasi, and review them based on Sharia Economic Law principles. This qualitative normative research employs a literature-based approach, utilizing secondary data from classical fiqh books, DSN-MUI fatwas, the Indonesian Civil Code, and reputable academic journals, which are analyzed descriptively-analytically. The findings reveal that breaches occur in three typologies: unilateral cancellation by consumers (ta'addi), negligence and fictitious account manipulation by drivers (taqshir and tadlis), and disproportionate cancel fee policies by platforms, indicating structural dzulm. From a sharia perspective, the settlement of wanprestasi requires compensation (ta'widh) calculated based on actual loss without riba elements, while classifying technical obstacles as force majeure under a fault-based liability approach. This study implies the need to reconstruct the digital ecosystem so that it is not only formally valid but also enforces substantive justice based on maslahah (public interest), al-‘adl (justice), mas,uliyyah (responsibility), and tawazun (proportional balance)

Sri Rahayu

Jurnal Manajemen Riset Inovasi 2026 Pusat Riset dan Inovasi Nasional

This study aims to qualitatively analyze the impact of order cancellations and customer ratings on the performance, performance, and income of online motorcycle taxi (Gojek) drivers in the Slawi region. The research method used a qualitative approach with data collection techniques through in-depth interviews, observation, and documentation of a number of active drivers. The results show that the high rate of order cancellations, both from customers and the system, negatively impacts driver income stability and reduces work time efficiency. Furthermore, customer ratings play a crucial role in determining driver access to orders, incentives, and account sustainability. Drivers with low ratings tend to experience decreased performance due to limited opportunities to receive orders. On the other hand, the pressure to maintain high ratings also affects drivers' psychological state and work strategies. This study concludes that order cancellations and customer ratings are crucial factors that are interrelated in influencing the work quality and welfare of online motorcycle taxi drivers. Therefore, fairer and more transparent platform policies are needed to maintain a balance between customer satisfaction and driver protection.

Dewi, Dewa Ayu Anggi Diantari; Ramadiansyah, Sahri Aflah

Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora 2025 Pusat Riset dan Inovasi Nasional

This study aims to analyze the marketing strategy implemented by the Ngurah Rai Taxi Transportation Cooperative in responding to competition in the transportation industry in the digital era. Unlike application-based transportation companies, Ngurah Rai Taxi is a local transportation service provider that does not use a booking application, but instead relies on direct marketing activities at Ngurah Rai International Airport and the use of social media as a marketing communication tool. This study employs a descriptive qualitative approach, with data collected through in-depth interviews, field observations, and documentation. The research informants consist of an operational manager, field staff, a social media administrator, and taxi drivers. The findings indicate that the marketing strategy of Ngurah Rai Taxi emphasizes personal interaction, trust, and its image as an official airport taxi. Analysis using the AIDA model shows that consumer attention and interest are built through physical presence in the airport arrival area and direct communication, while desire and action are influenced by factors such as safety, fare certainty, and service comfort. This study confirms that direct service-based marketing strategies remain relevant and competitive within the context of Bali’s tourism market.

Cahyana Effendi, Muhammad Aldo; Khasanah, Dian Ratu Ayu Uswatun; Pongantung, Ronald Jolly

DINAMIKA HUKUM 2025 Universitas Stikubank

Religious Holiday Allowance is a mandatory worker's right that companies in Indonesia must fulfill as part of their legal responsibilities, which should also extend to online motorcycle taxi  drivers. The platform worker status of online motorcycles taxi, who are typically bound only by work agreements, raises questions regarding their entitlement to this Religious Holiday Allowance. This paper aims to highlight the Circular Letter from the Ministry of Manpower Number M/3/HK.04.00/III/2025, which regulates the provision of Religious Holiday Allowance for online motorcycles taxi in the form of a religious holiday bonus. Using a socio-legal research method, this writing emphasizes the correlation between prevailing laws and regulations concerning the Religious Holiday Allowance for online motorcycles taxi drivers. The research findings indicate that online motorcycle taxi drivers have not comprehensively received their Religious Holiday Allowance rights due to their legal status as partners not being formally recognized within prevailing labor regulations. Furthermore, Circular Letter Number M/3/HK.04.00/III/2025 is non-binding, making the implementation of religious holiday bonus provisions contingent upon the individual policies of each platform company.

A. Junaedi Karso

International Journal of Law, Crime and Justice 2025 Asosiasi Penelitian dan Pengajar Ilmu Hukum Indonesia

According to Law Number 6 of 2023, which stipulates a maximum of 40 working hours per week, a survey conducted by the Kompas Daily Data Journalism Team reveals that the average working hours of lecturers in Indonesia reach 69.64 hours per week throughout 2024. This data highlights a significant discrepancy between the legal provisions and the reality of lecturers' workloads. Despite the law setting limits, many lecturers at Indonesian state universities are facing workloads that far exceed the stipulated working hours. These workloads consist of teaching responsibilities, research, community service, campus administration, and even side jobs, making it clear that the working conditions for lecturers are far from ideal. Moreover, the low salaries, especially for lecturers in private universities, have severe implications not only on individual welfare but also on the broader educational system. The low income of lecturers contributes to a looming teaching crisis on campus, which will inevitably affect the quality of education and lecturer performance. This crisis is further reflected in public sentiment. Google Trend data shows a sharp increase in searches for the phrase "don't be a lecturer," reaching a peak of 100 at the end of January 2025, indicating a growing disillusionment with the profession. In addition, a staggering 76.5% of lecturers have side jobs outside of their academic duties. The most common side jobs include consulting (32.4%), teaching (18.9%), research (16.2%), and writing (2.7%). A smaller percentage (5.41%) are engaged in informal work, such as being online motorcycle taxi drivers. These figures reveal the heavy burden on lecturers to seek additional income, which ultimately compromises their focus and performance in their primary academic roles.

Akwila Nathanael Odoh; Mochamad Amboro Alfianto; Muhammad Alandra Bestama; Maleda Littler; Ayla Hanifa Nur Ramadhani +2 more

Gemawisata: Jurnal Ilmiah Pariwisata 2025 Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia

This study aims to examine in depth the role of traditional cart taxis in supporting tourism accessibility in Ijen Crater. Cart taxis as a local community-based transportation mode have a significant contribution in addressing geographical challenges and limited formal infrastructure in natural tourism areas. Through a qualitative descriptive approach based on observation, documentation, and literature studies, it was found that traditional cart taxis not only function as a means of transportation, but also as social and economic agents that strengthen community involvement in the tourism industry. Traditional taxi activities also provide alternative livelihoods, create authentic interactions with tourists, and support the microeconomic ecosystem at the local level. However, traditional taxi drivers face serious challenges such as income uncertainty, unclear legal status, and minimal policy support. This study recommends the importance of integrating traditional cart taxis into an inclusive, participatory, and sustainable tourism management system.

Laisyah Shava Zein Haryanto; Suherman Suherman; Irna Hasanah

Antigen : Jurnal Kesehatan Masyarakat dan Ilmu Gizi 2025 LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

With the increasing number of online motorcycle taxi service users now, driving safety has become an important issue that needs more attention in online motorcycle taxis to reduce the risk of accidents. However, compliance of online motorcycle taxis in driving to implement safety riding is still a major problem due to the lack of awareness of the implementation of safety riding in online motorcycle taxi drivers. The influence of driver knowledge and awareness on safety riding behavior in online motorcycle taxi drivers must be understood and mastered properly and correctly by all online motorcycle taxi drivers so that the number of accidents does not increase and even the occupational health and safety of online motorcycle taxi drivers can be maintained. By adhering to the principles of safety riding, the occupational health and safety of online motorcycle taxi drivers will be maintained. The method used in this study is a literature study, by collecting and analyzing various relevant sources regarding knowledge, awareness, and driving behavior. The results of the study show that good knowledge of driving safety is positively related to safety riding behavior. In addition, awareness of the risk of accidents and the importance of obeying traffic rules also contribute significantly to reducing risky driving behavior. This study concludes that increasing driver knowledge and awareness through training and education can improve safety riding behavior, which in turn can reduce the number of accidents among online motorcycle taxi drivers. Suggestions are proposed for the implementation of periodic training programs for drivers to improve driving safety competence and awareness.

Salman Alparisy; Arsa Arsa; Agusriandi Agusriandi

Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah (JUPIEKES) 2025 STAI YPIQ BAUBAU, SULAWESI TENGGARA

This research is titled "The Influence of Working Hours, Income, and Job Protection on the Welfare of Online Motorcycle Taxi Drivers (A Study on Grab Drivers in Jambi City)." The objectives of this study are: 1) To explain the effect of working hours on the welfare of Grab drivers in Jambi City. 2) To explain the effect of income on the welfare of Grab drivers in Jambi City. 3) To explain the effect of job protection on the welfare of Grab drivers in Jambi City. 4) To explain the combined effect of working hours, income, and job protection on the welfare of Grab drivers in Jambi City. The research method used by the researcher is a quantitative approach. The results of this study are: 1) From the regression test, it was found that working hours do not have a significant effect on the welfare of Grab drivers in Jambi City. 2) From the regression test, it was found that income significantly affects the welfare of Grab drivers in Jambi City. 3) From the regression test, it was found that job protection significantly affects the welfare of Grab drivers in Jambi City. 4) Simultaneously, working hours, income, and job protection significantly affect the welfare of Grab drivers in Jambi City.

Amanda Kartika Azzahra; Suherman Suherman; Irna Hasanah

DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan 2025 International Forum of Researchers and Lecturers

This study aims to examine the influence of knowledge and awareness on safety riding behavior among online motorcycle taxi drivers. Considering the rapid growth of online transportation and the increasing risk of accidents, understanding the factors that affect driver behavior is crucial. This literature review analyzes 15 relevant studies. The researcher conducted a series of studies involving various sources such as books, Google Scholar, Mendeley, PubMed, ScienceDirect, focusing on open access and full paper articles in Indonesian or English. The analysis shows a significant relationship between drivers’ knowledge and awareness of safety riding practices and their compliance with safe driving behavior. Higher levels of knowledge and awareness correlate with increased adherence to traffic regulations, proper use of safety equipment, and better understanding of potential road hazards. These findings emphasize the importance of continuous safety training programs and policy interventions to improve the safety and welfare of online motorcycle drivers.    

Anis Hilmi Dwi Syafitri; Suherman Suherman; Irna Hasanah

Antigen : Jurnal Kesehatan Masyarakat dan Ilmu Gizi 2025 LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

This study aims to identify and analyze the influence of knowledge and awareness on motorcycle riders' safety behavior (safety riding), particularly among online motorcycle taxi drivers. In the context of increasing traffic accidents, understanding the factors influencing riders' compliance with safety regulations is crucial. This research employs a qualitative descriptive method and was conducted from January to April 2025. A total of 15 relevant articles published between 2020 and 2025 were systematically reviewed from credible databases such as Google Scholar, CORE, and ScienceDirect. The analysis reveals that compliance with road safety regulations is influenced by both internal and external factors. Internal factors include the rider’s knowledge level, safety attitudes, age, and riding experience. External factors consist of law enforcement supervision, access to safety training, availability of protective gear, and social support from family and peers. Among these, knowledge and attitude are identified as the most influential aspects affecting safety compliance. Therefore, a comprehensive approach is needed, including continuous education, regular training, and collective awareness-raising to foster a safe riding culture. This study contributes to a better understanding of behavioral aspects related to road safety and serves as a foundation for the development of behavior-based transportation safety strategies

M.Iqbal M.Iqbal

Jurnal Riset Rumpun Ilmu Pendidikan 2025 Lembaga Pengembangan Kinerja Dosen

Drivers who frequently experience fictitious orders face significant psychological impacts. Stress and frustration are common reactions when they have to face situations where they have used time and resources to respond to orders that are not taken or canceled without clear reasons. The research methodology used in this study is a qualitative approach with a case study method. The qualitative approach was chosen because it aims to understand in depth the legal impact of combining sales and purchase agreements and debts on fictitious online motorcycle taxi order transactions, especially from the perspective of online motorcycle taxi drivers. The case study method was chosen because it allows researchers to investigate in depth one particular case, namely online gofood drivers in Desa Tengah, Pancur Batu, who experienced financial losses due to fictitious orders. Based on the findings of this study, it can be concluded that fictitious orders in online motorcycle taxi services, as analyzed in the context of combining sales and purchase agreements and debts according to Islamic jurisprudence, have significant impacts both in terms of law and psychology. Legally, this practice violates the principle of a valid contract according to the fiqh of Al Masyqhul la Yusyghal, because it involves elements of fraud that are detrimental to drivers. Psychologically, drivers experience stress, frustration, and anxiety that have the potential to disrupt their overall well-being.

Asrul Umami; Arfinta Maharani; Iska Herlina; Kalis Hayu Wigati; Ika Wijayanti

Jurnal Strategi Bisnis Teknologi 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research discusses the development of tourism in Aik Berik Village, which is located in North Batukliang District, Central Lombok Regency, with a focus on Benang Stokel and Benang Kelambu Waterfalls as superior tourist attractions. Tourism in this village has a significant impact on the local community's economy, where this tourism is able to create new jobs for the community. Through community empowerment strategies such as training and digital promotion, local communities play an important role in the management and promotion of tourist destinations. However, the development of this tourism still experiences several challenges in the promotion and accessibility of other destinations. around the Mosquito Net Yarn. In the research carried out, the research used qualitative methods using an approach in the form of case studies, collecting data obtained by interviews, observation and documentation. This research also uses techniques to determine informants using purposive sampling. The main informant is the mosquito net tourism manager, the key informants are tourist motorbike taxi drivers, traders and parking attendants, and the supporting informants are tourists. The data analysis technique used is data reduction. The research results show that active community participation and cooperation between various parties have opened up new economic opportunities and improved community welfare.

Farhat Abas; Nurhayati Nurhayati; Aep Saefullah; Siti Mulasih; M. Tafsiruddin

Jurnal Pelayanan Hubungan Masyarakat 2024 International Forum of Researchers and Lecturers

This community service aims to explore and improve knowledge, insight and literacy of driving safety on the road. The methods used were socialization, counseling, lectures, questions and answers, providing examples of traffic cases and implementing transportation safety materials to 75 participants consisting of lecturers, STIE Ganesha students, online motorcycle taxi drivers (ojol) and the people of the Ciputat area. The findings of this activity are that this program is very useful and useful for increasing awareness and safety of driving on the road. Participants can find out the role of each institution of the Traffic Communication Forum in the city of South Tangerang, namely the Transportation Office, Public Works Office, Police Satlantas, PT Jasa Raharja Banten Branch and Hermina Hospital Ciputat Branch and the Indonesian Devensif Team. Participants did not understand the details of the provisions of Law Number 22 of 2009 concerning Road Traffic and Transportation, so a more comprehensive understanding of road traffic is needed to reduce the number of traffic accidents. After socialization, the participants' insights increased. Understanding in motorcycle driving safety is broadening. As parents, it is expected to be able to guide families and children to be aware of safety riding to avoid road accidents. Efforts to prevent traffic accidents, by (a) increasing public awareness of traffic safety, (b) improving the quality of road infrastructure, (c) increasing traffic law enforcement and (d) improving traffic safety education and training.

Wananda Purna Maulidi; Hani Fatu Zahra; Syamsul Hidayat

Intellektika : Jurnal Ilmiah Mahasiswa 2024 STIKes Ibnu Sina Ajibarang

Competition comes from English, namely competition means competition itself or competitive activities, matches, and competition. Competition is when organizations or individuals compete to achieve desired goals such as consumers, share market, survey ranking, or required resources. Whereas In the management dictionary, competition is the efforts of 2 parties/more companies, each of which is active in “obtaining order” by offering the most favorable price/terms. In the online motorcycle taxi industry, competition between companies such as Gojek, Maxim and Grab is very tight. Each company tries to attract more drivers and users by offering various promotions, discounts and additional services. They also compete in terms of technological innovation, such as developing new features to make it easier for users to order motorbike taxis, as well as increasing efficiency in their systems. Apart from that, price competition is also a major factor, where every company tries to offer competitive rates to attract more customers. The method used in this research is a quantitative or statistical method. The population in this research is all odd semester Management students at Bina Bangsa University, namely 73 respondents. Based on the results of research on 73 respondents and discussion regarding online motorcycle taxi competition on the Gojek, Maxim and applications. Seize. It can be concluded that the respondents who use online motorcycle taxis at odd semester Management students at Bina Bangsa University frequently use online transportation, namely the Maxim application because it is cheaper than the Gojek and Grab applications.  

Ramadhika Darmaputra; Ryan Hidayat; Jaja Nurjana; Wahidah R. Bulan; Yuliani Widianingsih +1 more

Jurnal Manajemen Riset Inovasi 2023 Pusat Riset dan Inovasi Nasional

The emergence of online transportation services has changed the way humans access areas of life, increasing accessibility significantly. The integration of digital technology has brought increased speed, efficiency and connectivity to services, especially through applications on smartphones. For example, online motorcycle taxi services in Indonesia have become an important source of income for many individuals. Many people rely on work as online motorcycle taxi drivers to meet their family's economic needs. This research aims to provide a comprehensive picture of the role of online motorcycle taxis as a source of income, taking into account the diversity of drivers from various backgrounds, including those with families, those without families, and female drivers. This research uses a qualitative approach, a method suitable for exploring the condition of natural objects. The results of this research are based on interviews with 8 sources from online motorcycle taxi drivers around UPN "Veteran" Jakarta, Pondok Labu Campus. Interviewees involved a variety of backgrounds, and the responses received varied, some were satisfied with their work, while others saw it as just a side job. Even though online motorcycle taxis offer accessibility and flexibility in working hours, research findings show that this profession has not become the main job for most drivers. Tight competition in the online motorcycle taxi industry is also a factor that contributes to the economic constraints felt by some drivers, especially those who have family responsibilities.

Diajeng Anugrah Cantika Sari; Dita Kumalasari; Allya Salsa Bilatul Kh.

Mandub: Jurnal Politik, Sosial, Hukum dan Humaniora 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

In the increasingly advanced era of modern transportation, city transportation (angkot) is under high threat. They compete with online transportation that can be ordered via cellphone. Convenience and safety are also considerations why people prefer online motorcycle taxis to public transportation. Moreover, public transportation has travel routes and schedules that often do not suit the interests of the community. This study aims to explain the impact of the role of modern transportation on the decline in the existence of public transportation and the decline in public interest in using public transportation. The method used in this study is qualitative research using an ethnographic approach, namely research carried out by means of observation, interviews and documentation. This research uses conflict theory from Ralf Dahrendrof to strengthen the results of the research. The results of the research show that the impact of the role of online transportation on the shift in the existence of public transportation is very significant. Public interest in using public transportation has greatly decreased. This has caused the income of angkot drivers and angkot owners to decrease drastically, and some angkot are no longer operated because it is difficult to find passengers on these angkot routes. even though on the other hand they have to continue to finance their family's needs which are also increasing. This research is expected to provide a broader understanding of the role of modern transportation in the decline in public interest in public transportation which will be studied using sociological studies.  

Kadek Gustama Prabawita; Dewa Gede Pradnya Yustiawan

Jurnal Hukum dan Sosial Politik 2023 International Forum of Researchers and Lecturers

In the partnership agreement between PT. GO-JEK Indonesia with online motorcycle taxi drivers does not meet the principle of balance. The principle of balance which is intended to harmonize legal institutions in agreements known in civil law which has the aim of making the agreement equal or balanced. This study aims to determine the legal consequences of not fulfilling the principle of balance in the partnership agreement between PT. GO-JEK Indonesia Bali Branch With Online Ojek Drivers. As discussed in this study are the legal consequences and legal protection of agreements that do not meet the principle of balance in the partnership agreement between PT. GO-JEK Indonesia Bali Branch with online motorcycle taxi drivers. The research method in this study is a normative research method, which is a legal research library by reviewing regulations and theories of experts related to the problems discussed. After doing the research, it was concluded that the result of the partnership agreement between PT. GO-JEK Indonesia Bali Branch with online motorcycle taxi drivers creates an imbalance between the rights and obligations of the parties. And GO-JEK in resolving problems that cannot be carried out through deliberation is allowed to take legal action by bringing the dispute to a court that has been determined by GO-JEK, namely the South Jakarta Court, but with the determination of the Court by GO-JEK, it can be difficult for partners who live outside city or far from the Court.  

Cindy Iga Binarwati; Rauly Sijabat; Qristin Violinda

Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to determine the effect of work motivation, work discipline and reward on the performance of Grab online motorcycle taxi drivers in the city of Semarang. This study used quantitative research methods. The population used in the study was Grab online motorcycle taxi drivers in Semarang year 2022 and the sample used was 100 respondents. Data analysis in the study using SPSS for window software version 26. The results of this study show that there is a positive and significant influence between work motivation (X1) on the performance of grab online ojek drivers in Semarang (Y) partially with a calculated t value of 6,833 and a significance value of 0.000, work discipline (X2) has a positive and significant effect on the performance of grab online motorcycle taxi drivers in Semarang (Y) partially with a calculated t value of 2,918 significance value of 0.4 reward (X3) has a positive and significant effect on driver performance Grab online motorcycle taxi in Semarang city (Y) partially with a calculated t value of 10,655 and a significance value of 0.000. The results of the coefficient of determination (R2) test obtained a value from Ajusted R Square of 0.915 or 91.5% showed that the performance variables of Grab online motorcycle taxi drivers in Semarang were influenced by work motivation, work discipline and reward variables, while the remaining 0.085 or 8.5% were influenced by other variables that were not in this study.

Octhaviani; Ika Fathin Resti Martanti

Journal of Creative Student Research 2023 Pusat Riset dan Inovasi Nasional

Apron movement control personnel must have a license or competency certificate to prevent human error from occurring due to negligence of personnel at work. Drivers who drive GSE vehicles exceeding the maximum limit do not know the rules on the Air side, officers who do not wear vests when on the apron, and taxi way charie under repair. This study aims to determine the performance of Apron Movement Control (AMC) officers in supporting flight security and safety at Supadio Pontianak International Airport, to find out the obstacles encountered by Apron Movement Control (AMC) officers. In supporting flight safety and security at Supadio Pontianak Airport, and to find out the efforts made to improve the performance of AMC officers in supporting flight safety and security at Supadio Pontianak Airport. In conducting research, the author uses qualitative research methods, which aim to find, analyze and manage data obtained from direct events that occur in the field by understanding social interactions through interviews and observations. This research was conducted at PT. Angkasa Pura II (persero) Supadio Pontianak International Airport at the Apron Movement Control (AMC) Unit from 01 January 2023 to 30 January 2023. Data analysis techniques used in this study include: data reduction, data display and conclusions. The results of this study indicate that the AMC unit at Supadio Pontianak International Airport has been very good at supporting flight safety and security as seen from the personnel. Actions to overcome safety and security risks that are implemented in the work environment of the AMC unit are implemented by plotting parking stands and coordination with towers and GH. The obstacles encountered by the AMC unit included the lack of Apron Movement Control unit personnel, as well as the condition of Charlie's taxiway which had a slight crack which could result in accidents and incidents. Efforts are being made to improve the performance of AMC unit officers in supporting flight security and safety, namely by minimizing existing human resources so that they can run well and stay focused on the duties of each AMC unit personnel.

Syakila, Baiq Elga Windis; Yanuar, Galuh Fazry; Noviandi, Rendi; Rodihati, Rodihati; Hamidah, Siti

Jurnal Faidatuna 2023 STAI Denpasar Bali

The background of this research is because there are still bad views and behavior by society towards children with special needs (CSN). The writer took one of the Korean dramas which raised the story of the abuse of children with special needs entitled Taxi Driver as a reference for this research. The goal to be achieved from this research is so that people know how to treat children with special needs. This research method uses a quantitative method which is carried out by distributing pamphlets and questionnaires which are distributed through the Google Form media. The results of this research have gotten various respondents regarding their perspectives. From the response we got, not many people still don't really know how to handle children with special needs themselves. However, not a few also argue that the film taxi driver is a treatment that should not be done.