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Effective communication is a key competency for medical professionals, but traditional classroom-based methods in Indonesia face challenges such as limited practice, geographical barriers, and insufficient exposure to diverse patient scenarios. Mobile-assisted learning (MAL) offers a promising solution to enhance medical communication training outside traditional settings. This study investigates the effectiveness of MAL interventions in developing communication skills among Indonesian medical students and healthcare professionals. A mixed-methods approach was used, involving a quasi-experimental design with pre- and post-assessments of communication competence among 180 participants from three Indonesian medical schools. The MAL intervention included a mobile app with video demonstrations, interactive case scenarios, peer feedback, and microlearning modules. Quantitative data showed a significant improvement in communication competence (mean increase of 23.4%, p<0.001), with notable gains in information gathering (28%), relationship building (26%), and patient education (21%). The mobile platform saw high engagement (average of 4.3 sessions/week) and 87% module completion. Qualitative data revealed increased confidence in consultations, improved cultural sensitivity, and better time management. Challenges included inconsistent internet access, varying digital literacy, and resistance from traditional educators. MAL shows potential for improving medical communication in Indonesia, offering flexible, accessible training. Successful implementation requires addressing infrastructure issues, integrating MAL into existing curricula, and training faculty. This study adds to the growing evidence supporting technology-enhanced medical education in resource-limited settings.

This study reviews micro-learning including its use, benefits, and limitation. This study is library research. The analysis shows that microlearning can be delivered through video, application, gamification, infographics, and social media. Numerous studies demonstrate the benefits of microlearning that lessons can be delivered in a short amount of time. It can be accessed anytime and anywhere. Microlearning is flexible to accommodate different learning styles and can be customized to students’ needs. With short material, students can choose which material is needed, desired, and relevant. Microlearning help increases students’ retention rates and comprehension levels. If the material is broken down into smaller parts, it is easier for students to remember lessons, and easier for teachers to update content and to know learning outcomes. However, the limitations are that microlearning is not suitable for complex and complicated material, and requires detailed explanation. The learning method is dependent on the learning objectives. If the material is in small parts, it can prevent students from understanding the material in-depth. Educators are required to produce their learning content. However, not all educators have the capacity and time to prepare content. Microlearning strategies are related to the individual qualities of learners, the propensity of teachers to utilize digital technology, and external circumstances such as the availability of learning resources.