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Agussalim Agussalim; Suriadi Suriadi; Neli Neli

International Journal of Education and Literature 2024 Lembaga Pengembangan Kinerja Dosen

This research is motivated by the lack of teacher performance in utilizing the Merdeka Mengajar platform application. Therefore, PAI teachers are required to be able to operate the Merdeka Mengajar platform application. This study aims to obtain clear information about: 1) Planning the Merdeka Mengajar platform in improving the performance of PAI teachers at SMP Negeri 5 Jawai. 2) Steps of the Merdeka Mengajar platform in improving the performance of PAI teachers at SMP Negeri 5 Jawai. 3) Evaluation of the Merdeka Mengajar platform in improving the performance of PAI teachers at SMP Negeri 5 Jawai. The subjects of this research are PAI teachers and the principal of SMP Negeri 5 Jawai. To obtain data related to the research focus, researchers conducted interviews, observations, and documentation. The data validity checking techniques used are: 1) Triangulation technique, 2) Member Check technique. The results of the research can be concluded: 1) Planning the Merdeka Mengajar platform in improving the performance of PAI teachers at SMP Negeri 5 Jawai is done by preparing activity programs, scheduling, preparing materials based on the Merdeka Mengajar platform application, and evaluating the program implementation. 2) Steps of the Merdeka Mengajar platform in improving the performance of PAI teachers at SMP Negeri 5 Jawai are done by: forming facilitators, analyzing the level of school readiness, designing dimensions to be used, themes, time allocation, and compiling project modules and reporting strategies, introducing and guiding teachers who have not been able to operate the Merdeka Mengajar platform application. 3) Evaluation of the Merdeka Mengajar platform in improving the performance of PAI teachers at SMP Negeri 5 Jawai includes: increased teacher engagement in using various PMM features, improved pedagogical and professional competence of teachers, increased ability of teachers to adopt innovative learning approaches, and a balance between accurate evaluation and realistic workload for teachers.

B. Suhartono; Yunus Ridwan

Router : Jurnal Teknik Informatika dan Terapan 2024 Asosiasi Profesi Telekomunikasi dan Informatika Indonesia

In the current era of globalization and technology, computers, RFID are examples of information technology tools that are indispensable for meeting human needs in almost every aspect of life, including the management of infrastructure and equipment lending.According to direct research at Widya Praja Ungaran Vocational School, there are only two workers who handle facilities and infrastructure. In carrying out their work assignments, they still experience difficulties. Excess workload and the process of borrowing tools that still lacks a sense of responsibility, so that the results of the work are not maximized.The existence of increasingly sophisticated technology, the management of infrastructure and equipment lending can be done with the help of technological tools that will be implemented in this school. This research aims to make it easier to administer, because this school has not yet added a new workforce.This research can be designed with the help of software (Bootstrap, MySql), programming (PHP, Arduino IDE) and equipment (NodeMCU ESP8266, RFID, LCD, I2C, buzzer, power supply, breadboard, jumper cables, resistors, LEDs) to provide data information. more accurate, effective, efficient and provide a good working atmosphere in this school. It is hoped that this research can reduce work overload and create a sense of responsibility in borrowing equipment, using local networks (wifi / handphone) and computers or laptops, with the research method used is research and development (R&D).

Ekky Mulia Lasardi; Saniyyah Wafa Nurjihan; Dimas Akbar Tama; Wien Kuntari

International Journal of Information Engineering and Science 2024 Asosiasi Riset Teknik Elektro dan Infomatika Indonesia

Innovation in the education sector has become increasingly important alongside the rapid advancement of digital technology, which has enabled the emergence of various platforms and applications designed to enhance teaching and learning quality. One area significantly impacted by this transformation is educational evaluation, where digital solutions offer more efficient, accurate, and data-driven assessment processes. This study aims to identify and analyze the role of the Evaloexam application in driving educational innovation while fostering the development of technological entrepreneurship among its users. The research employed a quantitative methodology using a survey approach involving educators and students at the senior high school (SMA) level who actively utilize the Evaloexam platform. A total of 100 respondents were selected through random sampling techniques, and data were collected over one month using structured online questionnaires. The collected data were analyzed using both descriptive and inferential statistical methods to measure user perceptions, system effectiveness, and innovation impact. The findings indicate that Evaloexam plays a significant role in facilitating educational evaluation processes by streamlining exam administration, automating grading, and providing analytical insights into student performance. These capabilities contribute to improved efficiency, reduced administrative workload, and more objective assessment practices. Furthermore, the application encourages the development of technological entrepreneurship by stimulating user interest in digital product innovation, educational technology development, and technology-based problem solving. The results are consistent with prior studies emphasizing the positive relationship between technology integration and improvements in educational effectiveness and operational efficiency. Practically, this research suggests that Evaloexam and similar digital evaluation platforms hold strong potential for broader implementation within educational systems to support innovation ecosystems and technology-driven learning environments. However, this study is limited by its relatively small sample size, focus on a single application, and short data collection timeframe. Future research is recommended to involve larger and more diverse populations, extended study durations, and comparative analyses across multiple evaluation platforms to obtain more comprehensive findings.

Febry Rizky Al Fadilla Sitompul; Sri Rahayu

International Journal of Economic, Social and Development Sciences 2024 International Forum of Researchers and Lecturers

The purpose of the study was to determine the direct and indirect effects of workload variables, organizational culture, communication on organizational citizenship behavior through organizational commitment in employees of PT Daihatsu Capella Medan. This type of research is causal associative and uses quantitative research methods. The population in this study were all employees at PT Capella Medan Daihatsu totaling 78 people. The sample withdrawal method uses nonprobability sampling method with census sampling technique. So the sample in this study amounted to 78 employees at PT Capella Medan Daihatsu. The results of the study are workload directly has a significant effect on organizational commitment of PT Capella Medan Daihatsu, organizational culture directly has a significant effect on organizational commitment of PT Capella Medan Daihatsu, communication directly has a significant effect on organizational commitment of PT Capella Medan Daihatsu, workload directly has a significant effect on organizational citizenship behavior of PT Capella Medan Daihatsu, work culture directly has a significant effect on organizational citizenship behavior of PT Capella Medan Daihatsu, communication directly has a significant effect on organizational citizenship behavior of PT Capella Medan Daihatsu. Capella Medan Daihatsu, organizational commitment directly has a significant effect on organizational citizenship behavior of PT. Capella Medan Daihatsu, workload indirectly has a significant effect on organizational citizenship behavior through organizational commitment at PT. Capella Medan Daihatsu, organizational culture indirectly has a significant effect on organizational citizenship behavior through organizational commitment at PT. Capella Medan Daihatsu, communication indirectly has a significant effect on organizational citizenship behavior through organizational commitment at PT. Capella Medan Daihatsu.

Devi Azhari

Jurnal Ventilator: Jurnal riset ilmu kesehatan dan Keperawatan 2024 Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Background: Workplace stress affects 20% of nurses at RSUD Pringsewu, even though nurses are medical professionals who have continuous direct contact with patients. Perception of workload, perceived urgency, poor supervision, toxic work environment, lack of authority, conflict, and value differences between management and staff are all factors that can cause workplace stress. Of the fifteen nurses surveyed for the preliminary study at RSUD Pringsewu, seventy-three percent said they were bored and tired of their daily routines. Of the fifteen nurses surveyed, 66.7% said that mental burdens such as punctuality were a result of the hospital's work culture. In addition, more than three-quarters of these nurses have been working in the field for at least ten years. Knowing what makes nurses at RSUD Pringsewu anxious in their work in 2024 is the main driving force behind this research. Research method: Research method: quantitative research with a cross-sectional design. A total of 219 individuals, including all nurses working in the inpatient wards of RSUD Pringsewu, formed the population used for this study. The purposive sampling technique was used to select 156 respondents. Surveys were used to collect data, which were then analyzed using bivariate (chi-square test) and univariate methods. (frequency distribution). Research results: Research results: Nursing stress at Pringsewu Regional General Hospital in 2024 correlates with factors such as workload (p-value = 0.000), organizational culture (p-value = 0.010), length of service (p-value = 0.000), and relationship with superiors (p-value = 0.010). On the other hand, dual roles do not correlate with nursing stress at Pringsewu Regional General Hospital in 2024 (p-value = 0.941). The issue of nurses being overworked should be addressed by upper management, who should recruit more nurses or improve the hospital's infrastructure and facilities.

Febry Rizky Al Fadilla Sitompul; Sri Rahayu

International Journal of Management Science and Entrepreneurship 2024 International Forum of Researchers and Lecturers

The purpose of the study was to determine the direct and indirect influence of workload variables, organizational culture on organizational citizenship behavior through organizational commitment on employees of PT. Daihatsu Capella Medan. The type of research is associative causal and uses quantitative research methods. The population in this study were all employees at PT. Capella Medan Daihatsu totaling 78 people. The sampling method used the nonprobability sampling method with the census sampling technique. So the sample in this study was 78 employees at PT. Capella Medan Daihatsu. The results of the study are workload directly has a significant effect on organizational commitment at PT. Capella Medan Daihatsu. Organizational culture directly has a significant effect on organizational commitment at PT. Capella Medan Daihatsu. Workload directly has a significant effect on organizational citizenship behavior at PT. Capella Medan Daihatsu. Organizational culture directly has not significant effect on organizational citizenship behavior at PT. Capella Medan Daihatsu. Organizational commitment directly has a significant effect on organizational citizenship behavior at PT. Capella Medan Daihatsu. Workload indirectly has a significant effect on organizational citizenship behavior through organizational commitment at PT. Capella Medan Daihatsu. Organizational culture indirectly has a significant effect on organizational citizenship behavior through organizational commitment at PT. Capella Medan Daihatsu.

Dinna Aulia Putri Andani; Sulistiyowati Sulistiyowati; Hasanah Hasanah

Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia 2024 Fakultas Teknik Universitas Maritim AMNI Semarang

The MBKM internship program for IAIN Palangka Raya students at MIS Fathul Iman aims to enhance the educational experience and practical teaching skills. This qualitative descriptive study investigates teachers' responses about the internship's impact over four months. Through interviews, the research reveals that teachers perceive the program as beneficial for fostering collaboration, improving student engagement, and enhancing teaching methodologies. Teachers noted that the presence of interns helped alleviate their workload and introduced fresh perspectives in the classroom. Additionally, the program facilitated professional development for both interns and educators, creating a mutually beneficial learning environment. The findings suggest that the MBKM internship program is a valuable initiative that not only contributes to the personal growth of students but also strengthens the educational community. This study underscores the importance of practical training in teacher education and its positive influence on teaching effectiveness and student outcomes.

Atta Putra Harjanto; Siti Rahayu Lorosae Murianingsih; Sri Harjanto; Armania Putri Wardhani

JURNAL EKONOMI MANAJEMEN AKUNTANSI 2024 sekolah Tinggi Ilmu Ekonomi Dharma Putra Semarang

Purpose: The purpose of this study is to analyze the Influence of Competence, Complexity, Workload on Audit Quality. In addition, this study is to determine whether or not there is a role of understanding information systems in moderating the influence of Competence, Complexity, Workload on Audit Quality. Method: The population in this study were auditors working in Public Accounting Firms in Semarang City. The research sample used a purposive sampling technique. The data collection technique was distributing questionnaires to 15 KAPs in Semarang City, with a note that 11 KAPs were willing to fill out the questionnaire while 4 KAPs refused to fill out the questionnaire. The analysis tool used was IBM SPSS Statistics 23. Findings: The results of the study prove that competence has a significant negative effect on audit quality, complexity and workload do not affect audit quality. Meanwhile, understanding information systems can moderate by strengthening the influence of competence on audit quality and understanding information systems can moderate by weakening the influence of complexity and workload on audit quality. Novelty: In this study, previous studies have not found involvement in competence, complexity, and workload that have an effect on audit quality. So the author is interested in researching more deeply about the factors that influence audit quality by presenting a moderating variable, namely understanding of information systems.  

An Al Rivaldi

Jurnal Inovasi Riset Ilmu Kesehatan 2024 Pusat Riset dan Inovasi Nasional

Stress is a common phenomenon experienced by university students due to academic and social pressures in the campus environment. This study aims to analyze the factors causing stress among students and its impact on their mental health. Using a phenomenological approach, data were collected through in-depth interviews and field observations with students from various backgrounds. The findings reveal that factors such as academic workload, adaptation to new environments, financial issues, and social pressures are primary sources of stress. This stress can lead to mental health issues, including anxiety, depression, and reduced academic performance. The study highlights the importance of campus interventions in providing mental support and developing stress management programs for students. With this understanding, students are expected to better manage stress, maintain mental balance, and improve their quality of life in academic settings.

Muhammad Teguh Herwidiyanto; Lijan Poltak Sinambela

International Journal of Economics and Management Sciences 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Research was conducted to analyze the effect of work environment, work stress, workload on turnover intention through organizational commitment. Sampling based on purposive sampling technique as many as 120 respondents with the criteria of project logistics division employees at PT Pos Logistics. The results concluded that the work environment has a negative and significant effect on turnover intention; work stress and workload have a positive and significant effect on turnover intention. The effect of organizational commitment as an intervening variable shows that the work environment has a negative and significant effect on turnover intention; work stress price and workload have a positive and significant effect on turnover intention.

Ananda Nur Khasyanah; Devi Pramita Sari; Puguh Ika Listyorini

Journal of Educational Innovation and Public Health 2024 Pusat Riset dan Inovasi Nasional

This study aims to examine the relationship between workload and performance of medical support staff at PKU Muhammadiyah Sukoharjo Hospital. The healthcare system is constantly growing, and medical support staff play a vital role in ensuring quality care. However, an excessive workload can negatively impact employee performance. This quantitative research employs a cross-sectional approach and includes 76 medical support staff as respondents. The workload was measured using indicators such as job conditions, time usage, and target achievement, while performance was assessed based on work quality, quantity, collaboration, responsibility, and initiative. Data were collected through questionnaires and analyzed using the Kruskal-Wallis statistical test. The findings show that 6.6% of the staff experience a heavy workload, 48.7% a moderate workload, and 44.7% a light workload. In terms of performance, 1.3% have poor performance, 25% moderate, and 73.7% good. The statistical analysis reveals a significant relationship between workload and performance (p-value = 0.001), indicating that higher workloads lead to decreased performance. This study highlights the importance of managing workload effectively to maintain employee performance in medical support services.

Mon, Nan Kham

Journal of Computing Theories and Applications 2024 Universitas Dian Nuswantoro

As cloud computing advances, organizations' IT infrastructure and application deployment processes are moving to the cloud because cloud computing provides everything as a service over the Internet. The performance of a cloud-based application is based on proper datacenter selection and workload distribution within the selected datacenter. Service broker policies are used for suitable datacenter selection, and load balancing algorithms(LBA) are applied to distribute workloads. This paper is to evaluate the effect of a proposed service broker policy (PSBR) on the performance of cloud-based applications with LBA. To achieve the objective, the behavior of the TikTok application was modeled using the worldwide users’ statistics on the cloud simulation framework, namely CloudAnalyst. As a result, the average response time and data center processing time are measured. Next, the PSBR provides better results than the existing service proximity-based policy. This paper supports cloud service providers' benefits, from coordination between data center configuration, data center selection, and workload distribution to cloud users' identification of the appropriate procedures for their organization or application. PSBR with Active Monitoring had the best average response time of 75.1 ms, while SPR consistently exhibited higher average times across all algorithms, with the highest being 84.5 ms for Round Robin. Under the PSBR policy, Throttled had the lowest average processing time (4.67), while Round Robin had the highest (5.72). Similarly, under the SPR policy, Throttled maintained its efficiency with the lowest average (4.8), while Round Robin showed the highest (5.79).

Tauwi Tauwi

Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN) 2024 FEB Universitas Maritim Semarang

The purpose of this study was to determine and analyze the effect of work experience and workload on employee performance at PT. Astra Honda Motor Unaaha. The location of this study was conducted at the showroom of PT. Astra Honda Motor Unaaha, which is located in Tumpas Village, Unaaha District, Konawe Regency. In this study, all populations were sampled, namely 30 employees. To measure the effect of work experience and workload on employee performance, a measuring instrument in the form of a questionnaire was used, the answer categories for questions using the Likert Scale. Work experience and workload have a significant effect on employee performance, this means that the more work experience and balanced workload will increase employee performance, where the partial test of the work experience variable (X1) obtained a t significance of 0.001 smaller than 0.05, then partially the work experience variable (X1) has an effect on employee performance variables (Y). And the partial test on the workload variable (X2) obtained a t significance of 0.000, or a t significance of less than 0.05, so partially the workload variable (X2) has an effect on the employee performance variable (Y).

Anindia Dita Rachmadani; Lamidi Lamidi

Jurnal Manajemen Riset Inovasi 2024 Pusat Riset dan Inovasi Nasional

PT Efrata Garmindo Utama Sukoharjo itself operates in the retail sector which makes batik clothes (men, women and children) with its flagship brand, namely Bateeq. This research is a survey with quantitative data, namely data on the number of employees and the number of respondents to the questionnaire. Primary data in this research is the result of distributing questionnaires given to employees of PT Efrata Garmindo Utama. The population in this study were all employees of PT Efrata Garmindo Utama, totaling 502 employees. The sample in this study was narrowed using the Slovin formula to 85 respondents using a purposive sampling technique. The data collection technique uses a questionnaire. Test research instruments with validity and reliability tests, classic assumption tests including multicollinearity tests, autocorrelation tests, heteroscedasticity tests and normality tests. The data analysis method uses descriptive analysis, multiple linear regression test, t test, F test and R² test. The results of the validity test for all instruments obtained a significance value = 0.000 < 0.05, meaning that all instruments were valid. Reliability test results for all reliable variables. The results of the multicollinearity test, autocorrelation test, heteroscedasticity test, normality test for all variables passed the test. The results of the multiple linear regression test obtained the regression equation Y = 17.062 + 27.571 X₁ – 47.771 X₂ + 0.013 The results of the t test for the work ethic variable have no significant effect on employee performance with ρ-value = 0.378 > 0.05. Work discipline has a significant effect on employee performance with ρ-value = 0.012 < 0.05. Work motivation has a significant effect on employee performance with ρ-value = 0.000< 0.05. The results of the F test show a calculated F of 34.876 with a ρ-value of 0.000 < 0.05, meaning that the model used to test the influence of the independent variables is variable X1 (work ethic), variable X2 (work discipline) and variable X3 (work motivation) on The dependent variable, namely employee performance (Y), is correct. The R² test results obtained a value (Adjusted R²) of 0.574, meaning that the contribution of the independent influence of variable X1 (work ethic), variable X2 (work discipline) and variable X3 (work motivation) to Y (employee performance) was 54.7%. The remainder (100% - 54.7%) = 45.3% is explained by other variables outside the model, for example quality of work life, workload, work environment, job satisfaction and leadership style.

Maufira , Rila

Jurnal Manajemen dan Ekonomi Bisnis 2024 Pusat Riset dan Inovasi Nasional

This study aims to analyze the effect of work stress and workload on employee work productivity at PT Bank Aceh Syariah Kutacane Branch. The research employed a quantitative approach using a survey method. The population consisted of all employees of PT Bank Aceh Syariah Kutacane Branch, totaling 42 respondents, therefore the sampling technique used was saturated sampling. Data were collected through questionnaires and analyzed using multiple linear regression with the assistance of SPSS software. The results showed that all research instruments were valid and reliable. The partial test (t-test) revealed that work stress had a significant effect on employee work productivity. Workload was also found to have a significant effect on work productivity. Furthermore, the simultaneous test (F-test) indicated that work stress and workload simultaneously had a significant influence on employee work productivity at PT Bank Aceh Syariah Kutacane Branch. This study concludes that effective management of work stress and proportional workload distribution are important factors in improving employee productivity in the Islamic banking sector. Therefore, the company is expected to create a conducive work environment and conduct periodic workload evaluations in order to maintain sustainable employee performance quality.

Hanum Dwi Saputriningsih; Hartono Hartono; Agoes Hadi Poernomo

Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN) 2024 FEB Universitas Maritim Semarang

This study aims to analyze the effect of work stress and workload on employee performance at CV. Kurnia Laut Biru. This type of research is quantitative. The population studied was all employees of CV. Kurnia Laut Biru, Jombang Regency, totaling 35 employees. The sampling technique used saturated sampling, which means that all members of the population were sampled. Data collection was carried out by distributing questionnaires, and then analyzed using multiple linear regression with the help of the SPSS version 29 program. The hypothesis testing used was the partial significance test (t-test) and the simultaneous significance test (f-test). The results of the study concluded that: work stress has a significant negative effect on employee performance at CV. Kurnia Laut Biru, Jombang Regency, workload has a significant negative effect on employee performance at CV. Kurnia Laut Biru, Jombang Regency, And together, work stress and workload significantly affect employee performance at CV. Kurnia Laut Biru, Jombang Regency.      

Wanda Aprilyasari; Fitriyatus Sholikha; Irvan Ardiansyah; Moch Abdillah Islami; Suratmi Suratmi +1 more

Jurnal Ilmu Keperawatan dan Kebidanan 2024 Asosiasi Riset Ilmu Kesehatan Indonesia

Work life balance is a problem experienced by health workers, one of which is in the nurse group. Nurses are faced with high role demands, where the tasks and responsibilities of activities that need to be completed at the same time, this will cause an imbalance in their personal lives. The purpose of this study was to determine the relationship between workload and work-life balance in nurses at the hospital. This correlation research design uses a crossectional approach. The research sample taken using total sampling amounted to 41 nurses. The research data was taken with a questionnaire sheet, then analyzed using the Spearman Rho test. The results showed that most (63.4%) nurses experienced heavy workload, and most (56,1%) nurses experienced currently work-life balance. Based on the results of the analysis using an ordinal scale with the Spearman Rho test, the p value = 0.000 (p <0.05) and the value = ─0.517, then H1 is accepted. There is a relationship between workload and work life balance in nurses at the hospital. Based on the results of the study, it is hoped that the hospital will pay attention in handling the tasks and responsibilities experienced by nurses so that nurses are able to manage time in completing their work to be maximized and directed without thinking about matters outside of their work.

Mela Malidha; Ribhan Ribhan; Yuningsih Yuningsih; Nova Mardiana

International Journal of Economics, Management and Accounting 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Workers in Bandar Lampung's coffee shop sector are particularly susceptible to stress. The purpose of this study is to ascertain how job stress affects employee engagement while controlling for mindfulness. Stress at work is the independent variable that is employed. Employee involvement is employed as the dependent variable. Mindfulness is the moderating variable employed. All of the Generation Z workers in the Bandar Lampung coffee shop sector made up the study's demographic. Purposive sampling was the technique employed, and the sample size consisted of 133 workers from coffee shops. A Likert-scaled questionnaire was employed as the data collection tool in this investigation. Simple linear regression and moderation regression analysis are used in this research analysis technique. The study's findings suggest that work stress has a substantial and detrimental impact on employee engagement and that mindfulness does not mitigate this effect in the case of Generation Z workers in Bandar Lampung's coffee shop sector. The study's conclusion is that the coffee shop should focus more on the responsibilities assigned to its staff members' tasks and modify the workload in accordance with their skill levels. The coffee shop has to learn more about the needs that its employees have at work.  

Julia Epitia; Nova Mardiana

International Journal of Economics, Management and Accounting 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Cyberloafing, or employees engaging in non-work-related internet activities, has become a prevalent issue for many companies. Finding out how organizational commitment and workload affect cyberloafing behavior in nurses at the Lampung Province Regional Mental Hospital (RSJD) is the goal of this study. The basic data for this study came from a Likert scale questionnaire. There were 115 nurses in the research sample, and SPSS 29 software was utilized for the multiple linear regression analysis of the data. The study's findings provided evidence in favor of the premise that organizational commitment and workload significantly and negatively influence cyberloafing behavior. The recommendation for the Lampung Province Mental Hospital is to help create an atmosphere where nurses can feel content and at ease at work, as well as to inculcate positive values in them. The Lampung Provincial Mental Hospital ought to establish guidelines for the equitable distribution of nursing responsibilities. To lower the amount of cyberloafing among nurses, the Lampung Provincial Mental Hospital must also implement specific internet usage guidelines.

Zeze Zakaria Hamzah; Aria Elshifa; Zhala Rahman Aliyeva

International Journal of Management and Digital Sciences 2024 International Forum of Researchers and Lecturers

The adoption of Robotic Process Automation (RPA) has emerged as a crucial strategy for medium-sized enterprises (SMEs) to streamline back-office operations, enhance productivity, and reduce operational costs. RPA involves the use of software robots to automate repetitive, rule-based administrative tasks, allowing employees to focus on more complex, value-added activities. This study explores the implementation of RPA in medium enterprises, focusing on its impact on cost efficiency, administrative workload reduction, and operational performance. The research uses a case study approach, analyzing medium enterprises that have adopted RPA to assess the effectiveness of automation in improving business processes. Data collection methods include interviews, surveys, and company reports to evaluate how RPA affects workload, accuracy, and cost savings. The findings indicate that RPA significantly reduces manual administrative tasks, leading to faster processing times, lower error rates, and substantial cost savings. Employees in enterprises that adopted RPA reported increased job satisfaction due to the reduction of monotonous tasks and the opportunity to engage in more strategic work. However, challenges such as employee resistance, data security concerns, and system integration complexities were also identified. The study compares RPA’s impact with traditional manual processes, highlighting improvements in speed, accuracy, and overall cost efficiency. Additionally, the study compares RPA adoption across industries such as manufacturing, retail, and service, revealing sector-specific challenges and successes. The paper concludes by emphasizing the practical implications for SMEs, suggesting that RPA can optimize business operations and urging further research on its long-term effects on employee roles and organizational culture.