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This study aims to evaluate the impact of leadership education and training on organizational service effectiveness within the Tambrauw Regency Government, Papua. Leadership training is an important instrument in developing the competencies of Civil Servants to enhance leadership capacity, managerial skills, and public service quality. However, its implementation needs evaluation to determine its impact on organizational performance and service effectiveness. This research uses a qualitative approach with descriptive analysis. The analytical framework applied is the Kirkpatrick training evaluation model, covering reaction, learning, behavior, and results. Data collection was conducted through documentation studies, policy analysis, and literature review on civil servant development and public services. The results indicate that leadership training has a positive impact on improving civil servant competencies and service effectiveness. At the reaction level, participants showed high satisfaction with training materials and methods. At the learning level, there was improvement in leadership knowledge and skills. At the behavior level, participants demonstrated more professional work attitudes, better coordination, and improved decision-making. At the results level, training contributed to improved service quality, efficiency, and innovation. However, challenges remain, including limited resources, hierarchical bureaucratic culture, and weak policy support. Therefore, strong local government commitment is needed to enhance training quality and organizational support. This study contributes to public administration research and offers practical insights for policy development.

Low levels of maternal knowledge and appropriate nutritional practices, combined with limited continuity of nutrition education from health workers, remain significant risk factors for maternal and child health problems, including stunting. The GEMPITA Program (Gerakan Edukasi MPASI Tepat dan Aman / Safe and Appropriate Complementary Feeding Education Movement) was implemented as a community service initiative to improve nutritional knowledge, skills, and practices among families in the working area of Teratak Public Health Center. The program employed structured methods, including socialization, education, training, demonstrations, mentoring, and non-formal monitoring and evaluation. The target participants were mothers with children aged 6–24 months, as well as health workers and community health cadres. Program effectiveness was assessed using pretest posttest measurements and direct observation of behavioral changes. The results demonstrated a significant improvement in maternal knowledge regarding appropriate complementary feeding, enhanced skills in age-appropriate food preparation, and improved hygienic and nutritious feeding practices. In addition, the capacity of health workers to deliver nutrition education was strengthened. Overall, the GEMPITA Program proved effective in improving family nutrition practices and reinforcing the role of the public health center in stunting prevention through a sustainable community empowerment approach.

Evaluation of training programs at the UPT Balai Latihan Kerja (BLK) in East Java has become an essential component in measuring the success of competency-based training implementation that aligns with labor market needs. This study applies the Systematic Literature Review (SLR) method to answer the research questions regarding the effectiveness of training programs at UPT Balai Latihan Kerja (BLK) in East Java in improving work competencies, the evaluation models used in BLK training programs, and the challenges documented in the design of the evaluation studies. The literature search was conducted through Google Scholar using inclusion and exclusion criteria, guided by the research questions determined by the researcher, and a three-point Quality Assessment framework to assess the methodological rigor and contribution of each journal's evaluation results. From the five journals analyzed, the key findings indicate that BLK training programs in East Java are relevant to workforce development needs and implemented based on the Competency-Based Curriculum (Kurikulum Berbasis Kompetensi/KBK). This study contributes important insights to the understanding of vocational program evaluation at BLK, highlighting that current evaluation approaches possess structured and relevant implementation foundations, and generate a positive impact in supporting the improvement of work competencies among BLK participants and alumni, particularly in the East Java region.

This study aims to evaluate the implementation of civil servant discipline enforcement based on Surabaya Mayor Regulation Number 44 of 2022 at Gubeng Subdistrict. The research employs a qualitative approach with a case study design. Data were collected through in-depth interviews, observation, and document analysis, and analyzed using the interactive model of Miles and Huberman within the Context–Mechanism–Outcome (CMO) framework. The findings indicate that the regulation has generally improved civil servant discipline, particularly in attendance, punctuality, administrative compliance, and public service quality. This improvement is supported by organizational context factors such as daily work culture, active leadership, and the integration of digital attendance systems. Key mechanisms driving compliance include layered supervision, persuasive coaching, and the gradual application of disciplinary sanctions. However, challenges remain, including high workloads and limited human resources, which require continuous guidance for certain employees. The study concludes that the effectiveness of civil servant discipline enforcement is largely shaped by the interaction between organizational context and policy implementation mechanisms.

In the learning process, educators often face challenges in helping students achieve optimal learning outcomes. One of the contributing factors is the dominance of teacher-centered learning models, which frequently leads to low student engagement and reduced motivation. This condition affects students’ curiosity, particularly in Science learning, which requires active participation and exploration. Therefore, innovative teaching materials are needed to encourage student involvement while simultaneously stimulating their curiosity. One alternative that can be utilized is the Student Worksheet (Lembar Kerja Peserta Didik/LKPD), which can be designed systematically and contextually to support active learning. This study aims to determine the effectiveness of using LKPD in enhancing students’ curiosity in Grade VII Science learning at SMPN 1 Sanrobone. The research employed a Classroom Action Research (CAR) approach carried out in two cycles, each consisting of planning, implementation, observation, and reflection stages. The findings indicate a significant increase in students’ curiosity after the implementation of LKPD, as shown by improvements in questioning behavior, interest in the material, and the ability to observe and explore scientific phenomena. Based on these results, it can be concluded that the use of LKPD is effective in fostering students’ curiosity and contributes to a more interactive and meaningful Science learning experience.

This study examines the implementation of digital health services via the Mobile JKN application at the Payung Sekaki Community Health Center in Pekanbaru City and explores factors affecting service effectiveness, especially complaints about long waiting times. Using a descriptive qualitative approach based on the Mobile Health Acceptance Model by Handayani et al. (2021), the study focuses on five constructs: ease of use, system availability, system responsiveness, health workers’ digital skills, and user trust. The results show that Mobile JKN has significantly simplified administrative processes, accelerated registration, and improved service efficiency at the health center. Effectiveness is supported by factors such as the application’s general ease of use, faster queue data processing, and adequate digital skills among staff. Users also show a high level of trust, though queue time estimation still needs improvement. Despite these benefits, complaints about long waits persist due to patients who register online but still queue manually and misunderstandings between Mobile JKN and e-Puskesmas queue numbers. Late patient arrivals also contribute to delays. Overall, Mobile JKN proves effective in enhancing digital health services, but further optimization is needed through better socialization of service procedures, accurate queue information, and improved system integration to maximize the advantages of digitalization.

This study aims to analyze the effectiveness of the Family Hope Program (PKH) in alleviating poverty, with a case study focus on Sei Jang Village, Tanjungpinang City. PKH is a social assistance program initiated by the government to improve the welfare of the poor through conditional cash assistance. The reason the researcher chose this title was to determine the extent to which PKH is effective in reducing poverty, especially since data shows a decline in the number of PKH recipients in Sei Jang Village in 2023. This study uses a qualitative approach with a descriptive method, where data is obtained through in-depth interviews, observation, and documentation studies. To measure the level of effectiveness, the theory from (Makmur, 2015) was used, which states that the elements of effectiveness include accuracy in timing, accuracy in calculation, accuracy in measurement, accuracy in decision making, accuracy in thinking, accuracy in carrying out orders, accuracy in determining goals, and accuracy in targeting. The results of the study show that PKH has had a positive impact on reducing the economic burden on poor families, particularly in meeting the educational and health needs of children. However, the effectiveness of this program is still hampered by several factors, such as delays in fund disbursement, participants' lack of understanding of the program's terms and conditions, and minimal assistance from relevant officials. In addition, another challenge in the form of inaccuracy in targeting beneficiaries also affects the overall achievement of the program. These findings indicate that better management and supervision are urgently needed. This study concludes that although PKH contributes significantly to poverty alleviation, improvements in management and supervision are needed to maximize the program's objectives. The proposed recommendations include increasing the capacity of social workers, improving the beneficiary selection mechanism, and strengthening coordination among stakeholders at the local level.

This study explores the implementation of an electronic Human Resource Management System (e-SDM) in the Gubeng sub-district of Surabaya to optimize civil servant (PNS) leave management. The primary focus is on assessing how digitalization improves efficiency, transparency, accountability, and service quality in human resource administration, particularly in leave processing. Traditionally, manual procedures required 7-14 days to approve leave requests, involved multiple steps, manual calculations, and were prone to errors, delays, and lack of transparency. The introduction of the e-SDM system significantly reduces processing time to approximately one day, enabling online submission, real-time monitoring, and electronic approval accessible anytime and anywhere via smartphones. The system automatically calculates leaves balances and prevents over-application, ensuring data accuracy and reducing misuse. Besides operational efficiency, the system enhances transparency by providing accessible real-time status updates, creating an audit trail for each decision, and making the process auditable and accountable. Despite these advantages, challenges such as user resistance, digital literacy, infrastructure issues, and system integration remain. This research employs descriptive-analytical methods, combining interviews, observations, and documentation, to analyze the effectiveness of e-SDM implementation. The findings indicate that digitalization has streamlined leave management, minimized administrative burdens, and improved data accuracy. Moreover, it fosters a fairer and more transparent work environment, reinforcing good governance principles and supporting Surabaya's vision to become a smart city. The research underscores the importance of technological adaptation within bureaucratic reforms and offers strategic recommendations for further system improvements. Overall, the successful adoption of e-SDM in Gubeng serves as a model for digital transformation in public service delivery, contributing to more efficient, transparent, and accountable governance in local government institutions.

This study is motivated by the importance of implementing School-Based Management (SBM) as a decentralization strategy in education to enhance management effectiveness and improve the quality of learning in public elementary schools. Many schools still face challenges such as low teacher performance, limited community participation, and weak transparency and accountability in educational management. The purpose of this study is to analyze the implementation of SBM principles in improving teacher performance and the quality of learning at the elementary school level. The research method employed is qualitative with a descriptive approach, based on a literature review drawn from various scholarly journals, books, and official documents relevant to SBM, teacher performance, and learning quality. The results show that SBM plays a crucial role in strengthening school autonomy, increasing stakeholder participation, and fostering transparent and accountable management systems. Through democratic school leadership and a collaborative work culture, SBM enhances teacher professionalism and encourages innovation in the learning process. Therefore, SBM proves to be an effective approach to achieving sustainable improvement in the quality of elementary education.

This study aims to determine and analyze the Professionalism of Apparatus in the Implementation of Public Services at the Investment and One-Stop Integrated Services Office of Gorontalo City. Viewed from the aspects of: (1) Competence, (2) Effectiveness, (3) Efficiency, and (4) Responsibility. This research method uses a Qualitative Approach with a Descriptive type. Data collection techniques used in this study are observation, interviews, and documentation. The results of the study indicate that in the competence dimension, the apparatus has had adequate technical capabilities, evidenced by mastery of the OSS system and participation in various training. The effectiveness dimension is also quite good, indicated by the timeliness of service even though sometimes hampered by OSS network disruptions. In the efficiency dimension, services have run optimally through the use of online systems that save time and costs, and received support from the SKM results with a value of 90.17 in the "very good" category. Meanwhile, in the responsibility dimension, the apparatus shows high discipline and work commitment, although there are still several cases of delays and permission to leave the office during working hours. Overall, it can be concluded that the professionalism of the Gorontalo City DPMPTSP apparatus in providing public services is classified as good, but still requires improvement, especially in the aspects of effectiveness and responsibility.

This study examines the effectiveness of education and training programs in improving employee performance and identifies the factors influencing training outcomes at the Personnel and Human Resources Development Agency (BKPSDM) of Southwest Papua Province. A qualitative descriptive approach was employed, utilizing interviews, observations, and documentation, with key informants including the Head of BKPSDM. Data were analyzed using the interactive model of Miles et al. (2014), encompassing data condensation, data display, and conclusion drawing. Findings reveal that education and training programs at BKPSDM significantly enhanced employee performance, as evidenced by improved timeliness in task completion, increased knowledge, skills, and expertise, and notable positive changes in employee behavior and attitudes. Training outcomes were also reflected in improved workplace discipline and greater responsibility among civil servants. Evaluation of program effectiveness employed five levels: participant reaction, learning achievement, behavioral change, organizational impact, and cost-effectiveness, all of which indicated favorable results. Factors influencing training effectiveness included the relevance of training materials to employee roles, appropriate scheduling that minimized work disruption, the use of clear and supportive training methods, and the competence of instructors in delivering material effectively. These findings demonstrate that well-planned and well-delivered training programs can strengthen the capacity and professionalism of civil servants, enabling them to better fulfill governmental and developmental responsibilities while supporting overall organizational performance improvement. In addition, the study highlights the importance of continuous monitoring and feedback throughout the training process to ensure sustained improvements in employee performance. It suggests that the involvement of employees in the design and planning stages of training programs can enhance the relevance and applicability of the content, fostering greater engagement and retention of knowledge.

E-Puskesmas is a solution to problems caused by manual systems. It was created to streamline the method of reporting data to the Health Office and digitize the process of providing health services to the community at the Puskesmas. In addition, the online reporting system facilitates the dissemination of information effectively and efficiently. This study aims to determine the impact of using E-Puskesmas in improving the effectiveness of health services at the Pancur Community Health Center in Tanjungpinang City. The research method used is descriptive research with a qualitative approach conducted through observation, interviews, and documentation. The results of the study indicate that the implementation of E-Puskesmas has brought significant improvements in managing patient data, appointment scheduling, and reporting processes to the Health Office. Health workers find the system beneficial for storing accurate data, reducing paperwork, and enabling faster coordination with other health facilities. However, the use of the system is still hampered by unstable or slow internet or Wi-Fi networks, which often delay data input and retrieval during busy operational hours. This issue not only reduces efficiency but also causes frustration among staff who rely on the system for daily activities. The conclusion of this study highlights that the use of E-Puskesmas is effective in supporting digital health services but remains suboptimal due to technical challenges. Improving internet connectivity is critical to ensuring seamless operation and maximizing the benefits of the system. The study recommends that the local government and relevant stakeholders enhance the quality of network infrastructure and provide regular technical support and training for Puskesmas staff. By addressing these challenges, the Pancur Community Health Center can improve the stability of its operations and ensure that the E-Puskesmas application delivers optimal results in supporting high-quality, efficient, and technology-driven health services for the community.

Effectiveness is a fundamental component that functions to achieve the goals and objectives that have been set in an organization or program. BPJS organizes the Work Accident Insurance (JKK) program to provide protection and a sense of security to workers against the risk of work accidents in the form of financial support. This research was conducted using a qualitative approach, using data collection techniques in the form of interviews, field observations, and documentation reviews. The data analysis process includes the stages of data reduction, information presentation, and drawing conclusions. To ensure the validity of the data, this study uses a triangulation method that includes source triangulation, technique triangulation, and time triangulation. The findings of this study indicate that in general the implementation of the work accident insurance program at BPJS Ketenagakerjaan has been carried out effectively, in accordance with the three main indicators of effectiveness used as references in this study. However, in the indicator of achieving program objectives, there are still several targets that have not been fully realized. Therefore, it can be concluded that the Work Accident Insurance program at the BPJS Ketenagakerjaan Cilandak Branch Office, South Jakarta, has shown good effectiveness, although there is still room for improvement, especially in terms of achieving program objectives as a whole.

Street-level bureaucracy refers to the role of frontline bureaucrats who directly engage with the public in the implementation of public policies, including stunting management. In Sidoarjo Regency, stunting remains a critical public health issue with long-term implications for human capital development, despite the government’s continuous efforts to reduce its prevalence. Actors such as posyandu cadres, health center personnel, and officials from the District Health Office serve as the front line in detecting stunting cases, delivering nutritional counseling, monitoring child growth, and connecting communities with essential health services. However, the effectiveness of these roles is often constrained by limited resources, excessive workloads, lack of adequate training, and insufficient incentives that do not reflect the complexity of their responsibilities. Furthermore, policy implementation is frequently hindered by weak inter-sectoral coordination, low community engagement, and the gap between administrative guidelines and the realities faced in the field. The discretionary power held by these street-level bureaucrats becomes both a strength and a challenge—allowing for flexible adaptation to local needs while raising concerns about accountability and service consistency. Addressing stunting effectively at the local level requires strategic capacity-building for implementers through continuous training, fair compensation, and strengthened collaboration among governmental actors and other stakeholders. These efforts must be integrated, holistic, and sustainable in order to truly tackle the root causes of stunting and generate meaningful improvements in public health outcomes.

This study aims to analyze employee performance at the Batuceper District Office, Tangerang City, using a qualitative descriptive approach. Performance analysis refers to six indicators according to Robbins: work quantity, work quality, timeliness, effectiveness, independence, and work commitment. Data were collected through in-depth interviews with sub-district officials and the community as service recipients, direct observation of work processes, and documentation of ongoing service activities. The results indicate that employee performance is generally in the fairly good category, particularly in terms of work quantity and timeliness. Employees are able to complete their workload according to targets and most services are provided on time. However, in terms of effectiveness, obstacles were found in optimal resource utilization. Some employees still show a dependence on superiors' directions in decision-making, so work independence has not been fully realized. Work quality is considered quite adequate, although there are still complaints from some members of the public regarding the consistency and detail of services. Employee work commitment is generally maintained, reflected in high attendance rates and a willingness to work outside operating hours when needed. However, improvements in the provision of supporting facilities, including the use of information technology, are considered important to support more effective performance. This study recommends ongoing training focused on improving technical skills, problem-solving abilities, and independent decision-making. Furthermore, improvements to service infrastructure, such as modern work equipment and digital administration systems, are needed to expedite public service delivery. Implementing these recommendations is expected to create more professional, responsive staff performance that aligns with the principles of excellent service, while simultaneously increasing public trust in government performance at the sub-district level.

This study discusses Human Resources Education and Training at the Secretariat General of the Regional Representative Council of the Republic of Indonesia (DPD RI). The main issue faced by the Secretariat General of the DPD RI is that there are still employees who do not fully understand their respective fields. Therefore, a training program has been implemented to help employees enhance their knowledge and skills required for their duties. The purpose of this research is to analyze the effectiveness of education and training programs for human resources within the Secretariat General of the DPD RI. This research uses a descriptive qualitative method, with data collected through interviews, observations, and documentation. The results of the study show that employee understanding of one of the online-based training programs is still not optimal, indicating a need for improvements in content delivery or training methods. Nevertheless, the training targets are considered appropriate as they are directed at employees who require capacity enhancement. In terms of scheduling, the training program is considered to lack flexibility, which may interfere with the employees' daily work routines. Despite several challenges, the overall achievement of training objectives has had a positive impact on employee productivity. Real changes can be seen in the increased understanding and ability of employees to apply the knowledge gained to their tasks and responsibilities in each respective division. Thus, the education and training program is deemed to have made a significant contribution to the development of human resource competencies within the Secretariat General of the DPD RI.

This study aims to examine the performance of employees in public service at Selaru District, Tanimbar Islands Regency. The type of research used in this study is qualitative research. The author evaluates employee performance indicators in public service through observation techniques, interview techniques, and documentation techniques. Based on the research findings, the quality of service in Selaru District can be measured by public satisfaction. Although most residents consider the employees' service to be fairly good, there are still complaints regarding long service times. Factors hindering employee performance include a lack of facilities such as computers and low service quality. Punctuality is also an issue, as employees often do not arrive on time, and service speed needs improvement. Service effectiveness is further affected by low work discipline, caused by a lack of leadership firmness and weak sanctions for employees who are late, leave their workplace without a clear reason, or leave early. Additionally, in terms of independence, the government and district head are expected to be more proactive in providing services and meeting the needs of the community quickly and responsively to enhance the effectiveness of public service in Selaru District.

This study examines Legal certainty is a crucial element in effective governance, especially in the context of laws and regulations. This research examines the enforceability of the Minister of Home Affairs Regulation No. 86/2017, which regulates the preparation of the Local Government Work Plan (RKPD). This research finds that legal certainty in the RKPD is strongly influenced by the implementation and supervision of the regulation. In addition, challenges in harmonization between central and local regulations are an important factor in ensuring effective enforcement. The results show that the ambiguity in Article 78 results in uncertainty in the integration of pokir into the RKPD, thus reducing the effectiveness of DPRD participation and potentially creating conflict between the executive and legislature. To improve legal certainty, it is suggested that further revision and explanation of the provision is needed, as well as training for local officials on more effective implementation of the regulation. The findings are expected to serve as recommendations for policymakers in drafting clearer and firmer regulations.This research recommends clarification and revision of Article 78 to create a clearer framework and support synergy between local governments and DPRDs. The findings are expected to contribute to the improvement of more inclusive and responsive regional planning policies.

This study aims to examine the impact of the Project-Based Learning (PBL) model in improving critical thinking skills (Higher Order Thinking Skills/HOTS) and mastery of Social Science (IPS) concepts among 8th-grade students at UPT SPF SMPN 4 Makassar. A quasi-experimental design with a nonequivalent control group was used, involving an experimental group (PBL) and a control group (conventional learning). The sample consisted of two classes (30 students per class) selected purposively. Data were collected through HOTS essay tests (pretest-posttest), PBL-based worksheets, and observation sheets. Data analysis was conducted using parametric statistical tests (independent sample T-test) supported by IBM SPSS Statistics 22 and Cohen’s d for effect size. The results show that, 1) the pretest indicated critical thinking and concept mastery were in the "Sufficient" category (96.67%), with only a small portion in the "Good" category (3.33%). After PBL implementation, post-test results revealed a significant improvement, with 93.33% in the "Good" category for critical thinking and a 23.33% increase in concept mastery. 2) PBL significantly enhanced critical thinking skills and 3) PBL significantly improved concept mastery in Social Science.

This study investigates the effectiveness of media literacy training in enhancing high school students’ critical evaluation skills in the digital era. The research is motivated by the growing challenges of disinformation and fake news, which often influence young people’s perception of news and their decision-making processes. The objective of this study is to examine how structured media literacy training can transform students’ ability to critically analyze information, recognize fake news, and construct well-founded arguments. A qualitative research approach was employed, using content analysis of training materials, classroom workshops, observations, and reflective interviews or questionnaires to gather data. The participants were purposively selected high school students engaged in the media literacy program. The findings reveal significant improvements in students’ ability to identify the characteristics of fake news, verify information through reliable sources, and analyze media messages more systematically. Before the training, students tended to accept information uncritically, struggled to differentiate between facts and opinions, and relied heavily on social media as their primary source of information. After the training, however, they demonstrated more reflective and cautious behavior, cross-checking information from multiple credible sources and presenting arguments that linked news content with broader socio-political contexts. The study concludes that media literacy training plays a crucial role in equipping students with critical thinking skills necessary to navigate the complexities of the digital information landscape. Furthermore, it emphasizes the need for integrating media literacy into school curricula, supported by teacher training and sustainable educational policies, to ensure long-term resilience against disinformation.