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Public Wi-Fi services (Wifi_STAKat) at the State Catholic College of Pontianak continue to face technical issues, such as network speed and connection stability, as well as non-technical challenges, including the responsiveness of administrators to user complaints. This study aims to analyze user satisfaction based on the five Servqual dimensions and to map improvement priorities using the Importance–Performance Analysis (IPA) method. The relationship between Servqual and IPA is explained by mapping GAP values (perception–expectation) into the four IPA quadrants to determine the urgency level of service improvements. A 4-point Likert scale was used to avoid neutral responses and strengthen the clarity of respondents’ perceptions. The results show that all dimensions have negative GAP scores, particularly responsiveness and reliability, which are directly related to technical indicators (speed, stability, coverage) and non-technical factors (responsiveness to complaints, ease of access. The study recommends integrating an IT-based monitoring system and increasing network capacity to improve service quality.

Desa Motu is an area that experiences limited internet access due to the unavailability of conventional ISP services and weak cellular signal coverage. This study aims to develop a community-based RT/RW Net network system to provide internet access by utilizing Starlink as the main ISP and distributing connectivity through networking devices such as MikroTik routers, access points, switches, and fiber optic media. Network testing was conducted by measuring download and upload speeds using network testing ap-plications, evaluating connection stability through latency (ping) measurements, and assessing signal coverage at several user locations. The results show that the implemented RT/RW Net network is able to provide a stable internet connection with consistent speeds at different testing times, as well as optimal signal distribution across multiple measurement points. The authentication system using vouchers, PPPoE, hotspot login, and MAC Binding functions properly, and the free educational access feature also operates effectively. These findings indicate that the RT/RW Net–based community network model can serve as an affordable and sustainable solution for expanding internet access in rural areas.

This study aims to examine the influence of word of mouth on buying interest and its impact on the purchase decision of Muzan Net wi-fi services. This study uses three main variables, namely independent variables, bound variables, and intervening variables. The free variable is word of mouth, the bound variable is the purchase decision, while the intervening variable is the buying interest. The research sample consisted of 55 consumer respondents who knew and used the Muzan Net wi-fi service in Sanggrahan Village. Research data was obtained through questionnaires, observations, and interviews, with sampling techniques using the simple random sampling method. Data analysis is carried out through several stages, namely measurement or outer model, structural model or inner model, and hypothesis test. The results of the study show that word of mouth has a positive and significant effect on buying interest. Furthermore, word of mouth also has a positive but not insignificant effect directly on the purchase decision. Meanwhile, buying interest has been proven to have a positive and significant effect on purchase decisions. In addition, buying interest is able to mediate the relationship between word of mouth and purchase decisions, thereby strengthening the role of word of mouth in encouraging consumers to finally make a purchase decision. This research provides practical benefits for companies in maximizing word-of-mouth-based marketing strategies, as well as a reference for future research to develop similar studies with different objects, locations, and variables.

The rapid advancement of information technology has brought significant transformation across multiple sectors, including library management systems. One of the pressing needs in higher education libraries is the development of an efficient, accurate, and secure borrowing system that reduces human error and improves service quality. This study aims to design and implement a book borrowing system for the STMIK Kaputama library by utilizing Radio Frequency Identification (RFID) technology integrated with the Internet of Things (IoT). The proposed system employs the ESP32 microcontroller as the core controller, supported by the RFID RC522 module and buzzer as primary devices to facilitate the automatic identification of library members and borrowed books. The borrowing and returning process is executed through RFID card scanning, with all transaction data transmitted via WiFi and stored in a MySQL database, which is managed through a PHP-based web platform. The development process follows the Agile methodology, enabling iterative improvement and adaptability to user requirements. System testing demonstrates that the integration of RFID and IoT technology significantly enhances the efficiency, accuracy, and speed of library operations compared to the previous manual system. Furthermore, the system allows real-time recording of borrowing transactions, monitoring of user activities, and centralized data management. These features not only streamline library services but also improve data security and reduce the risk of loss or duplication of records. Overall, the implementation of this RFID-IoT-based system provides an innovative solution for modernizing library management, particularly in higher education institutions. The system ensures faster services, minimizes errors, and creates a structured and reliable digital infrastructure to support academic information services. This study highlights the potential of combining RFID and IoT technologies to improve the quality and effectiveness of library systems in the digital era.

Reliable internet connectivity is a crucial element in supporting work effectiveness at the Central Bureau of Statistics (BPS) in Central Lombok. However, users of the internal WiFi network have reported various issues, including inconsistent speed and weak signal stability. This study aims to analyze user satisfaction with the WiFi network services using the Servqual method, which assesses service quality based on five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. A quantitative approach was employed by distributing questionnaires to employees and staff who utilize the network. Data analysis was conducted by measuring the gap between users’ expectations and their perceptions of the service quality. The results show that most dimensions experienced a negative gap, particularly responsiveness (-0.47) and tangibles (-0.40), indicating inadequate response speed and suboptimal infrastructure conditions. Conversely, assurance (+0.40) and empathy (+0.27) showed positive gaps, reflecting users’ trust in the competence of IT staff and their perceived attentiveness. These findings highlight the need for technical evaluations, infrastructure improvements, and capacity building of human resources through regular training. This research contributes to the understanding of information technology service quality in the public sector and provides a foundation for strategic decision-making to enhance digital services. Moreover, the study encourages further research using mixed methods to gain a more comprehensive understanding of user satisfaction with WiFi services in government institutions.

This study aims to analyze the influence of User Experience and Word of Mouth on Customer Satisfaction in the Oxygen.id Home service, one of the internet providers in Indonesia. In today’s digital era, the quality of internet service is measured not only by connection speed and stability but also by the user’s experience when interacting with the service. User Experience encompasses aspects such as ease of use, interface design, responsiveness, and emotional comfort during service usage. A well-designed User Experience can enhance positive perceptions of the service and lead to increased Customer Satisfaction. Customer Satisfaction plays a crucial role as a bridge between User Experience and Word of Mouth. Satisfied customers tend to be more willing to recommend the service to others, either directly or through social media. Word of Mouth serves as a trusted form of organic promotion and has a significant impact on attracting potential new customers. Therefore, Word of Mouth is not only an outcome of good service but also a part of an effective growth strategy in a competitive industry. This study employs a quantitative approach by collecting data through surveys of active Oxygen.id Home users. The analysis results indicate a strong relationship between User Experience, Customer Satisfaction, and Word of Mouth, with Customer Satisfaction acting as a significant mediating variable. These findings emphasize the importance for service providers to continuously optimize User Experience in order to increase customer loyalty and expand market reach through the power of Word of Mouth.

The increasing waste problem requires innovative solutions that are efficient and sustainable. This study aims to design and build an Internet of Things (IoT) based garbage cleaning robot that can be monitored and controlled remotely. This system is designed by utilizing a microcontroller as the main brain, sensors to detect the presence of garbage, and an IoT-based communication module that allows monitoring and control of the robot via mobile devices or the web. Based on the results of the analysis and testing carried out, this study shows that the use of ESP8266 in the RC Trans Robot motor control with the Blynk application has succeeded in significantly increasing system efficiency. The system successfully responds to user input via a mobile application and can control the movement of the robot in real-time. The performance of the robot system controlled via a WiFi network shows good stability in various test scenarios. The robot can operate effectively within a distance that matches the range of the WiFi network, with fast control response and reliable communication.

The phenomenon that occurs in the load lifting system is the need for an efficient and reliable mechanism to move the crane hoist pulley vertically and horizontally. This study aims to design and test a crane hoist system that uses a DC motor and a stepper motor controlled by an L293D motor driver, and to develop an application based on MIT App Inventor to control the movement of the motor. The research method used is integrated hardware and software design, followed by testing the performance of the motor, driver, and the application developed. Testing was carried out under limited load conditions, to measure the motor speed, voltage, and current used at loads of 10 to 100 grams. The results of the study showed that the system can function well at varying speeds, and the motor is able to lift a maximum load of up to 100 grams with a speed that decreases according to the weight of the load. The MIT App Inventor application successfully controls the motor effectively via a WiFi connection with a maximum distance of 10 meters, and loads the operation of the crane vertically and horizontally. This study proves that the designed system is able to work optimally in lifting and moving loads, and the application developed provides easy and efficient control.

In the current era of globalization and technology, computers, RFID are examples of information technology tools that are indispensable for meeting human needs in almost every aspect of life, including the management of infrastructure and equipment lending.According to direct research at Widya Praja Ungaran Vocational School, there are only two workers who handle facilities and infrastructure. In carrying out their work assignments, they still experience difficulties. Excess workload and the process of borrowing tools that still lacks a sense of responsibility, so that the results of the work are not maximized.The existence of increasingly sophisticated technology, the management of infrastructure and equipment lending can be done with the help of technological tools that will be implemented in this school. This research aims to make it easier to administer, because this school has not yet added a new workforce.This research can be designed with the help of software (Bootstrap, MySql), programming (PHP, Arduino IDE) and equipment (NodeMCU ESP8266, RFID, LCD, I2C, buzzer, power supply, breadboard, jumper cables, resistors, LEDs) to provide data information. more accurate, effective, efficient and provide a good working atmosphere in this school. It is hoped that this research can reduce work overload and create a sense of responsibility in borrowing equipment, using local networks (wifi / handphone) and computers or laptops, with the research method used is research and development (R&D).

Penelitian ini bermula dari ketidakterhubungnya komunikasi antara operator forklift dengan material hangar. Perawatan pesawat berlangsung secara estafet, ketika teknisi hangar selesai melepas sebuah komponen dari pesawat proses selanjutnya mengantarkan komponen tersebut menuju unit spesialisasi oleh operator forklift. Namun sering dijumpai forklift sedang tidak berada di hangar dan tentu saja tidak diketahui posisinya. Hal ini membuat sekuensial proses produksi menjadi terhambat yang mana akan mempengaruhi proses lebih lanjut. Maka dari itu alat dan software ini dibuat sebagai media komunikasi, orang material hangar bisa memanggil forklift kembali ke hangar, bisa koordinasi pemberian pekerjaan, bisa pelacakan lokasi terkini yang semuanya dilakukan dalam sebuah software. Dengan adanya alat dan software ini akan membantu memperlancar produksi hangar. Komponen yang digunakan yaitu Arduino Mega 2560 WiFi Built-in, modul GPS Neo 7M dan server.

IEEE 802.11ax WiFi 6 is the current standard for wireless local area network (WLAN) technology which is a development of the previous standard, namely IEEE 802.11ac (WiFi 5). WiFi 6 has new features that are superior to WiFi 5. For example, it can operate in the 6 GHz frequency band, use 1024-QAM modulation, and use a maximum of 8 spatial streams. In general, to test and verify the implementation of a network technology standard, researchers can buy hardware on the market that has implemented the standard in its entirety or only certain mandatory features. Apart from using hardware directly, testing can also be done using software simulations. This research aims to study the WiFi model in the ns-3 simulator and simulate the IEEE 802.11ax WiFi 6 network. The simulation is carried out to measure the uplink throughput that can be achieved by WiFi 6 with various numbers of client stations (STA) and various distances between the Access Point (AP) and STA. The simulation results show that the throughput value will decrease with increasing AP-STA distance and the number of STA. The maximum throughput value obtained in the simulation with 5 STA at a distance of 2 meters from the AP is 655.41 Mbps.

In this era of globalization, technological progress is growing very rapidly, one of which is in the health sector. The development of various technologies makes it easier in the health sector, one of which is in the registration section. Bandar Lampung Adventist Hospital is one of the hospitals that utilizes technological advances using the Mobile JKN application. To achieve the goal of using the online registration system, 5 elements of management or management facilities are needed, namely: man, money, material, machine, and method. The purpose of this study was to review the use of an outpatient online registration system at the Adventist Hospital in Bandar Lampung. This research was conducted with quantitative descriptive methods, data collection instruments using observations and checklist sheets. From the observation that the man element in the use of the online registration system is not appropriate, this is seen from the HR in charge of the registration section is not a PMIK and of course does not have a medical record STR, the money element in the use of the online registration system is in accordance with this in terms of the budget for the use of an online registration system, the material element is also in accordance with this in terms of several machines used such as the presence of stable WiFi, queue card printing machines, computers, telephones, and televisions that are used as monitors, the machine elements are in accordance with this in terms of their presence an adequate WiFi network in the running system and a registration application system in the form of the Mobile JKN application. And the elements of the method are also in accordance with this in terms of the SOP for online outpatient registration and the registration procedure that is already running.

The Internet of Things (IoT)-based automatic bell system is designed to enhance the efficiency of bell operations in educational institutions by utilizing modern technology. This research aims to develop a system that can control the bell automatically according to the class schedule, while also enabling remote control via a mobile application using the Blynk platform. The system is built using an ESP8266 as the main microcontroller, a DFPlayer Mini module for audio playback, and an RTC DS1307 for time management. The results show that the system functions as expected, both in automatic mode based on the schedule and in manual mode through the mobile application. Testing and debugging demonstrated that integration with WiFi networks allows for flexible and effective bell control. For further development, it is recommended to add a power backup feature, web interface, and push notifications to improve system reliability and flexibility. This system provides an efficient and practical IoT solution for automating bell operations in educational environments.

This research aims to develop an efficient battery monitoring system using the ESP8266 module and INA219 sensor. Monitoring the battery condition effectively is crucial in various applications, especially in portable systems or isolated systems where real-time supervision is required. The method used in this research is the utilization of the ESP8266 module as the main microcontroller connected to the INA219 sensor to monitor the battery voltage, current, and power in real-time. The data obtained by the INA219 sensor is transmitted through the WiFi network managed by ESP8266 to a server or monitoring platform accessible to users via Blynk a web-based application or mobile application. The test results show that the system is capable of providing accurate information about the battery condition, including the charge level, usage current, and potential issues such as overcharge or undercharge. The implementation of this system is expected to be applicable in various applications, including renewable energy systems, portable devices, and electric vehicles, to improve battery performance and safety. The INA219 module as a voltage and current sensor found a voltage reading error percentage with a range of 0%-0.66% and an average of 0.18%. For readings at current with an error range of 0.91%-7.57%. For internal resistance readings which are calculated based on dividing the clamp voltage value by the circuit current, an error range of 0.04% -30.36% is found.

Gas Sulfur adalah salah satu polutan berbahaya bagi manusia. Akibat utama polutan (SO2) terhadap manusia adalah terjadinya iritasi pada sistem pernafasan. Terutama kesehatan bagi usia lanjut dan penderita yang mengalami penyakit kronis pada sistem pernafasan dan kardiovaskular yang sangat sensitif jika kontak dengan (SO2). Sehingga pada penelitian ini perlu adanya sebuah rancang sistem monitoring kadar gas sulfur dioksida (SO2), suhu dan kelembaban pada ruangan. Sistem monitoring ini menggunakan sensor MQ-136 sebagai pendeteksi kadar gas sulfur dioksida (SO2) dengan satuan ppm dan sensor DHT11 sebagai pendeteksi suhu dan kelembapan pada ruangan. Hasil pembacaan kedua sensor tersebut akan diproses melalui Modul Wifi ESP32 dengan mempunyai output Aplikasi BLYNK dan Google Spreadsheet. Sementara output Exhaust Fan menyala sesuai dengan ketentuan Fuzzy Logic Mamdani.

Durian Village is a village located in Janapria District, Central Lombok Regency. Currently, there is an internet network available in Durian Village, but the speed and quality of the internet network in several places is not good. The condition of infrastructure in Durian Village is still very poor, especially internet access is still very limited, while communication needs are increasing. The aim of this community service program is to install a WiFi-based internet network to improve communication access for residents and the use of information and communication technology (ICT) for the people of Durian Village, Janapria District. Internet installation begins with preparing the device and planning the location of the device so that the signal coverage can be wider. Installation of internet network infrastructure where needed and wider coverage for residents. The implementation of the internet installation was also assisted by STMIK Lombok students. After installing the internet network, the internet network signal area is tested. Internet network testing is carried out by testing signal strength and internet speed which is found to be sufficient to meet internet access standards for communication access and running streaming media applications.  

Learning in the digital era needs to be supported by various supporting facilities. Variations in student needs and school capabilities affect the differences in the procurement of relevant supporting facilities. This study aims to analyze learning support facilities in public and private schools in West Java. Data was collected by interviewing teachers from each school. The results of this study show that both schools have different facilities and facilities to support the digita era. SDIT Titian Ilmu has more equitable and complete digital facilities compared to SDN 087 Rancabolang. This shows that schools in Indonesia are uneven in terms of digital facilities, especially in public schools. Nevertheless, both schools have realized the importance of keeping up with the times to support the learning process. These schools have used digital learning to support the learning process. However, SDN 087 Rancabolang still has limited digital facilities due to the uneven distribution of facilities within the school which only provides one infocus that is used alternately and the internet (WIFI), while SDIT Titian Ilmu, the facilities and facilities are evenly distributed, namely infocus in each class and a computer lab. However, teachers at SDN 097 Rancabolang do not just let this digital-based learning continue, but they try to familiarize themselves with the use of this technology.

Learning in the digital era needs to be supported by various supporting facilities. Variations in student needs and school capabilities affect the differences in the procurement of relevant supporting facilities. This study aims to analyze learning support facilities in public and private schools in West Java. Data was collected by interviewing teachers from each school. The results of this study show that both schools have different facilities and facilities to support the digita era. SDIT Titian Ilmu has more equitable and complete digital facilities compared to SDN 087 Rancabolang. This shows that schools in Indonesia are uneven in terms of digital facilities, especially in public schools. Nevertheless, both schools have realized the importance of keeping up with the times to support the learning process. These schools have used digital learning to support the learning process. However, SDN 087 Rancabolang still has limited digital facilities due to the uneven distribution of facilities within the school which only provides one infocus that is used alternately and the internet (WIFI), while SDIT Titian Ilmu, the facilities and facilities are evenly distributed, namely infocus in each class and a computer lab. However, teachers at SDN 097 Rancabolang do not just let this digital-based learning continue, but they try to familiarize themselves with the use of this technology.

The In the current era, Internet Service Providers (ISPs), also known as Penyelenggara Jasa Telekomunikasi Layanan Akses Internet, are emerging rapidly, offering internet services at varying prices. However, the demand for high-speed internet is increasing while complex regulations create opportunities for misuse by individuals or specific groups. The purpose of this writing is to understand the implementation of criminal law, causal factors, and judicial considerations regarding the criminal acts of illegal WiFi internet service providers in Decision Number 411/Pid.Sus/2021/PN.Pgp. This study adopts a juridical-normative approach, aiming to examine positive legal regulations and utilizing legal materials as the primary data. The data sources consist of primary legal materials, such as legislation and judicial decisions, as well as secondary legal materials, including legal opinions, doctrines, legal theories from legal literature, research findings, scholarly articles, and relevant websites. The substantive implementation of criminal law in this case is in accordance with the elements specified in the relevant articles. Individual and external factors, such as the social environment, influence the occurrence of crimes. The judge's consideration to impose a lighter sentence than the Prosecutor's demand is based on mitigating factors, which outweigh the aggravating factors for the defendant.   Keywords :  Criminal Law, Judge's consideration, Telecommunication

WiFi networks are very crucial in today's corporate industry. Because the WiFi network contains the internet which acts as a data transfer and communication route to support the company's operations. PT. Bukit Baiduri Energi (PT. BBE) as a company operating in the coal mining sector relies heavily on the internet to carry out company operations. Every day there is always an exchange of data and communication from employees to monitor the process of carrying out existing tasks and work, in responding to problems faced during the internship at PT. Bukit Baiduri Energi, our team takes the right steps to find the optimal solution. The first step taken was to identify the company's needs and formulate the idea of ​​creating a web company profile as a Mikrotik Hotspot captive portal. The website development process involves utilizing HTML, CSS, and JavaScript to create an attractive appearance and ensure functionality. The results of the project during the internship were to create a web company profile as a captive portal for PT Mikrotik Hotspot. Bukit Baiduri Energy. During the internship period at PT BBE, our team succeeded in completing the captive login hotspot project on Mikrotik devices by changing the design of the hotspot login portal and adding a brief company profile page. This project provides important benefits for companies in improving the security of their Wi-Fi networks and introducing the company to users through profile pages. The result is a positive step in supporting the growth and image of companies in the coal mining sector.