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This research aims to evaluate user interface/user experience issues and measure the usability level of batiksiputri.com. Batik Warna Alam siPutri is a micro, small, and medium enterprise (MSME) that has a website-based e-commerce, namely batiksiputri.com. This research was made using a qualitative descriptive method based on Jacob Nielsen's usability theory in determining what criteria have been applied and which have not been applied from the usability level at batiksiputri.com. The usability criteria used are Jacob Nielsen's usability criteria, namely learnability, efficiency, memorability, errors and satisfaction. The application of Jacob Nielsen usability in the evaluation of user interface design/user experience on batiksiputri.com resulted in the conclusion that the usability criteria applied in batiksiputri.com have implemented the criteria of learnability, efficiency and satisfaction well but have a few shortcomings in the criteria of memorability and error. This batiksiputri.com, requires further development in order to meet all user needs.

This study aims to develop a web interface for a digital wedding invitation service provider (Fairytale) using the User-Centered Design (UCD) approach. The research method follows the UCD approach, consisting of four main stages: (1) understanding the context of use, (2) identifying user needs, (3) designing solutions, and (4) design evaluation. Data collection involved 36 respondents through questionnaires, interviews, and usability testing. The findings highlight three key functional requirements: template customization (94.4%), guest list management (88.9%), and digital RSVP (86.1%). The implementation of UCD resulted in significant improvements in usability metrics: task success rate increased from 65% to 91.7%, error rate decreased from 35% to 8.3%, and user satisfaction rose from 3.2 to 4.3 (on a 1-5 scale). Mobile-first optimization became a central focus, given that 72.2% of users prefer accessing the platform through mobile devices. This research contributes to the development of the UCD model for digital platforms in Indonesia and provides practical guidelines for user-centered interface development. The study's limitations include a small sample size and a geographically focused scope, suggesting opportunities for future research with a larger scale..

Online learning has become an essential component of modern education; however, conventional online learning platforms often rely on two-dimensional interfaces that limit user engagement, interaction, and immersion. These limitations reduce learning motivation and hinder the creation of an effective learning experience, particularly for activities that require active participation. To address these challenges, this research focuses on the design of User Interface (UI) and User Experience (UX) for online learning implemented in a Virtual Reality (VR) environment. The objective of this study is to develop a user-centered VR-based online learning interface that enhances interaction, usability, and learning comfort. This research applies the Design Thinking methodology, which consists of five stages: empathize, define, ideate, prototype, and test. User needs and usability issues were identified through observations and interviews, followed by interface design and prototype development of a VR learning environment featuring chat rooms, whiteboards, slide presentations, and virtual representations of teachers and students. Usability evaluation was conducted using the Maze platform to measure user success rates in completing predefined tasks. The results show that 80% of users completed tasks through the expected interaction paths, exceeding the minimum usability threshold of 70%, while 20% of users failed to complete the tasks, indicating areas for improvement. These findings demonstrate that the proposed UI/UX design effectively supports user interaction and usability in a VR-based learning environment. In conclusion, this study confirms that integrating Design Thinking into the UI/UX design process contributes to the development of effective and user-centered VR-based online learning systems, while also highlighting the importance of usability evaluation for refining immersive educational interfaces.

This study aims to analyze user satisfaction with the Universitas Amikom Purwokerto repository website using the System Usability Scale (SUS) method. In the digital era, online repositories play a crucial role as a platform for storing, managing, and distributing academic work, supporting academic activities and knowledge exchange. However, observations indicate that the repository website faces challenges in accessibility, including unintuitive navigation, difficult-to-understand menus, and limited language options, as it is only available in English. Through a SUS survey involving 100 respondents, an average SUS score of 46 was obtained, falling into the "Not Acceptable" category with a grade of "F" and an adjective rating of "Poor." This result indicates that the website’s usability is insufficient and requires improvement. Recommendations include enhancing navigation, ensuring interface consistency, providing a dual-language option (Indonesian and English), improving website speed, and conducting regular user satisfaction evaluations. These improvements aim to optimize the Universitas Amikom Purwokerto repository website, thereby providing a better user experience and effectively supporting academic activities and the dissemination of academic work.  

Learning Management System is a software platform designed to support and manage online teaching and learning activities. One of the educational institutions that have used the LMS platform is Padang State University. The UNP LMS platform itself has been released since 2019 which is called E-Learning UNP. At that time its use was fairly rare because it was still in the development period. However, the use of the UNP LMS platform has problems with its user interface and user experience which causes online teaching and learning activities to be less effective. The unrest felt is the usability of the UNP LMS platform which still cannot meet user needs efficiently and effectively. The design of the Padang State University mobile learning management system application uses the Design Thimgking method, so it can be concluded that this design is a problem sourced from empathy, the need for a solution to an existing problem, then continue to test for improvement. Then the mobile learning management system application was created as the main media, and accompanied by other supporting media such as Motion Graphic, Poster, X-Banner, Sticker, Acrylic Stand, and High Fidelity Flow.  

This study focuses on the design of the user interface (UI) and user experience (UX) for a pizza shop application using the Design Thinking method. Aiming to enhance convenience and efficiency in the ordering process, the method involves five stages: empathize, define, ideate, prototype, and test. The UI design is developed to ensure an attractive and user-friendly interface, while the UX emphasizes ease of navigation and user satisfaction. The resulting prototype includes essential features such as product menus, shopping cart, and order tracking. Usability testing shows that the application effectively simplifies online pizza ordering, improving the overall shopping experience for users.

User Interface (UI) dan User Experience (UX) memainkan peran integral dalam membantu aplikasi agar lebih menonjol. Oleh karena itu harus memiliki UI/UX yang terintegritas dalam aplikasi seluler tidak hanya membantu bisnis untuk menarik lebih banyak pengguna tetapi juga meningkatkan kepuasan pelanggan. Toko Kue Global adalah salah satu toko yang masih mengguanakan metode manual hanya melalui whatsapp dan instagram saja mempromosikan penjualan toko ini, untuk memajukan bisnisnya membutuhkan desain aplikasi penjualan untuk membantu pelanggan dalam melakukan proses pemesanan. Dengan pembuatan aplikasi tersebut akan dilakukan UI dan UI terlebih dahulu dengan menggunakan metode User Journey Map (UJM). Hasil perancangan  ini akan dilakukan  dengan menggunakan metode pengujian System Usability Scale (SUS). Berdasarkan metode perancangan dan metode pengujian pada penelitian ini didapatkan nilai rata-rata 85 dengan grade A (Excellent) melalui kuisioner yang dilakukan pada 20 responden. Berdasarkan hasil tersebut membuktikan bahwa hasil perancangan UI dan UX aplikasi penjualan ini dapat diterima dan sesuai dengan kebutuhan pengguna.

In the rapidly evolving digital era, the demand for precious metals, especially gold, has significantly increased. Companies need to adopt modern technology to facilitate the ordering of precious metals effectively and efficiently. This study aims to design the user interface (UI) and user experience (UX) of a precious metal ordering application using the Design Thinking method, which involves the stages of empathy, definition, ideation, prototyping, and testing. Starting with problem identification and interviews to understand user needs, this study produces user personas and user flows that assist in creating wireframes and mockups of the application. The prototype is tested through usability testing using the System Usability Scale (SUS) and Maze to measure user effectiveness, efficiency, and satisfaction. The results show that the designed application enhances user experience with an intuitive and easy-to-use interface, achieving a usability testing score of 85 on the SUS and a task success rate of 90% on Maze, indicating that the Design Thinking method is effective in designing the UI/UX of a precious metal ordering application.  

Aplikasi Purwakarta adalah aplikasi yang dapat memberi kemudahan bagi wisatawan yang berkunjung ke Kabupaten Purwakarta. Berdasarkan observasi terhadap fitur yang ada pada aplikasi Wisata Purwakarta dan pada ulasan di Play Store dan wawancara terhadap 5 orang pengguna aplikasi Wisata Purwakarta, ditemukan bahwa terdapat masalah di aspek UI dan UX pada aplikasi mobile Wisata Purwakarta. UI pada aplikasi Wisata Purwakarta memiliki masalah seperti penggunaan layout, typography, dan icon yang kurang cocok dengan konten yang disuguhkan. Penelitian ini menerapkan metode user centered design ini dikenal sebagai suatu proses berpikir komprehensif yang berkonsentrasi untuk menciptakan solusi yang diawali dengan proses understand context of use terhadap suatu kebutuhan tertentu yang berpusat pada manusia (user centered) menuju suatu inovasi berkelanjutan berdasarkan kebutuhan penggunanya. Metode ini memiliki 4 tahapan yaitu Understand Context of Use, Specify User Requirements, Design Solutions dan Evaluate Against Requirements Untuk melakukan pengujian atau test peneliti melakukan pengujian system usability scale. Hasil dari penelitian itu menghasilkan prototype aplikasi Wisata Purwakarta yang sudah di redesign. Berdasarkan pengujian prototype menggunakan metode System Usability Scale (SUS), rata rata nilai sus yang didapatkan sebesar 80,1. Dapat disimpulkan redesign aplikasi Wisata Purwakarta sudah dapat diterima karena memenuhi kategori acceptable.

Perancangan UI/UX sebelum memulai pengembangan aplikasi adalah langkah strategis yang krusial. UI/UX yang baik tidak hanya meningkatkan kepuasan dan retensi pengguna tetapi juga mengurangi biaya dan waktu pengembangan, serta membantu membangun brand yang kuat. Pada pembuatan aplikasi mobile perlu dibuatkannya UI/UX, UI/UX merupakan salah satu hal utama dalam pembuatan sebuah aplikasi yang menjadi faktor penentu dalam menaikan traffic penjualan. Activity Centered Design (ACD) merupakan pendekatan yang berpusat pada aktivitas yang menganggap aktivitas sebagai tujuan tingkat tertinggi dan memandang motivasi untuk berpartisipasi dalam suatu aktivitas dan hasil yang diinginkan dari berpartisipasi dalam aktivitas itu adalah sama. Proses ACD memiliki empat tahapan yaitu requirement, desain, implementasi dan evaluasi. Salah satu metode yang digunakan dalam perancangan antarmuka yaitu metode Activity Centered Design, metode ini dikenal sebagai suatu metode yang fokus pada aktivitas pengguna produk Setelah dilakukan hasil pengujian SUS dari 15 responden maka diperoleh dari nilai rata-rata atau SUS Score sebanyak 84,16. Penelitian ini menghasilkan rancangan interface prototype aplikasi mobile penjualan alat bulutangkis GOR Siti Sofiah dengan menggunakan metode Activity Centered Design dengam fitur yang telah disesuaikan dengan kebutuhan pengguna dan telah dilakukan pengujian menggunakan metode System Usability Scale (SUS). Berdasarkan pengujian usability dengan perhitungan System Usability Scale (SUS) diperoleh nilai rata-rata SUS sebesar 84,16 Berdasarkan hasil perhitungan tersebut menunjukkan bahwa rancangan prototype yang dibuat sudah memenuhi kebutuhan pengguna.

Penelitian ini bertujuan untuk meningkatkan User Interface (UI) dan User Experience (UX) pada aplikasi Gramedia Digital, yang merupakan platform untuk mengakses konten digital seperti buku, majalah, dan e-book. Metode Human Centered Design digunakan dalam penelitian ini, dengan fokus pada pemahaman mendalam tentang pengguna, kebutuhan mereka, dan lingkungan penggunaan aplikasi. Data dikumpulkan melalui wawancara, observasi, dan survei untuk mengidentifikasi kebutuhan dan preferensi pengguna. Berdasarkan analisis sistem berjalan, perancangan ulang sistem, dan evaluasi ulang sistem pada aplikasi Gramedia Digital, ditemukan bahwa rekomendasi tampilan antarmuka aplikasi baru sesuai dengan kebutuhan pengguna, sehingga meningkatkan nilai usability aplikasi sesuai dengan harapan dan kebutuhan pengguna. Hasil penilaian menggunakan metode System Usability Scale (SUS) pada aplikasi Gramedia Digital awal menunjukkan skor rata-rata 41, yang berada di bawah rata-rata. Namun, setelah melakukan analisis terhadap sistem redesign menggunakan metode Human Centered Design, ditemukan skor rata-rata 80, yang menunjukkan bahwa aplikasi Gramedia Digital telah memenuhi nilai kegunaan yang diharapkan. Dengan peningkatan nilai usability sebesar 39, perancangan ulang sistem aplikasi Gramedia Digital telah mencapai tingkat yang dapat diterima oleh pengguna. Ini menunjukkan bahwa rancangan antarmuka pengguna (User Interface) aplikasi Gramedia Digital yang dibuat berdasarkan metode Human Centered Design lebih baik daripada sistem sebelumnya.

Abstrak –  Penggunaan website sebagai identitas dari suatu perusahaan saat ini sudah umum dilakukan suatu organisasi atau lembaga. Klinik Pratama Dr Jo adalah salah satu perusahaan yang menggunakan website untuk memperjelas identitas perusahaan, disamping fungsi lainnya seperti fungsi pendaftaran online. Namun dari hasil analisa awal, tampilan website tidak memenuhi standard beberapa aturan desain yang ada, mulai dari pengambilan warna yang kurang menegaskan identitas, serta tidak terdapatnya kontras pada warna sehingga beberapa aktivitas juga menjadi sulit untuk dimengerti pengguna. Pengambilan data dari pengguna dengan metode System Usability Scale (SUS) diperoleh skor website 41,83 dengan grade F, rating poor, dan memiliki tingkat penerimaan not acceptable. Untuk itulah penelitian ini melakukan perancangan ulang desain aplikasi menggunakan metode User Centered Design, yaitu perancangan dengan mengutamakan pengguna sebagai pusat dari penelitian. Setelah dilakukan perancangan ulang, pengambilan data dengan metode SUS menghasilkan skor 88,16 dengan grade A dan rating excellent yang berarti bahwa aplikasi memiliki tingkat penerimaan yang baik atau acceptable.

The ornamental fish market is growing rapidly due to the great interest in the hobby of keeping ornamental fish which is supported by technological advances.  Unfortunately, these technological advances also include problems that are still experienced by sellers and buyers, such as a lack of understanding of how to send fish and a lack of information about trustworthy sellers.  This research aims to formulate user needs and create an ornamental fish marketplace application interface using the Design Thinking method with good usability values.  This research discusses creating application interface designs using the Design Thinking method which focuses on users to overcome the problems above.  This research produces interface designs for 21 features with the main feature being a community that makes it easier for sellers to interact and displays ratings on stores to make it easier to find trustworthy sellers.  This research was carried out in two iterations, with the final test results in the second iteration being 92.85% (Learnability value) and 91.15% (Efficiency value) for five sellers.  Test results for five hobbyists / potential buyers obtained a Learnability score of 97.14% and Efficiency of 92.72%.  Meanwhile, Satisfaction (SUS) for both got a score of 83.5%.  The test results produced a good usability design.

This research aims to investigate user satisfaction and usability of e-catalogs in the context of procurement effectiveness in the Indonesian Navy (TNI AL) environment. Utilizing a qualitative approach and literature review, survey data and in-depth interviews were obtained to analyze challenges and factors affecting e-catalog usage. Findings reveal that the majority of users experience difficulties in using e-catalogs, particularly regarding navigation and user interface complexity. This complexity is associated with inadequate training and lack of clear guidelines. Furthermore, user satisfaction with e-catalogs correlates with usability and availability of adequate information. Thus, simplifying the user interface and enhancing information accessibility are identified as key steps to improve procurement effectiveness in the TNI AL environment.

In the current era of modernization, almost everyone uses the internet to help solve their problems. Including security activities. Currently, many companies provide security services. There are also many companies or individuals who are or want to look for companies providing security services but they don't know where to look for these companies because of the lack of information. Therefore, to make it easier for security service seekers and security service providers, a design is needed that can be a solution to the problems of both parties. It is hoped that the required design will meet the needs because it must go through several stages of testing in accordance with standards and the needs of potential users. UI/UX analysis and design involved 10 respondents from two actors, namely companies providing security services and companies or individuals seeking security services. The final design was tested by the same 10 respondents with four types of testing. Testing is carried out repeatedly until respondents feel that the design meets the needs of potential users.